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How to lose a customer.

Posted on 6/3/19 at 7:05 pm
Posted by nuwaydawg
Member since Nov 2007
2033 posts
Posted on 6/3/19 at 7:05 pm
Phone call at 7 thirty PM. Shell gasoline. My wife answered and the representative of this company inquired about a late payment. She replied that she had sent a payment last month, but the check hadn't cleared. A new bill came in the mail today. This a-hole kept at her about when they would receive payment.

She handed the phone to me. "I don't know what to say"? "I told him that I had made a payment a month ago, but the check hadn't cleared".

I have been a card holder with Shell gasoline since 1979. frick them.

I have credit for cash that I have never used that greatly exceeded the amount in question. frick them.

This dipshit kept pressing me for when I would send Shell a payment for less than $200.

It will be the last time. frick them.
Posted by SlackMaster
Baton Rouge
Member since Jan 2009
2778 posts
Posted on 6/3/19 at 7:06 pm to
You still use a Shell card?
Posted by iAmBatman
The Batcave
Member since Mar 2011
12382 posts
Posted on 6/3/19 at 7:07 pm to
You still use checks?
Posted by bah humbug
Member since Nov 2011
1917 posts
Posted on 6/3/19 at 7:07 pm to
Just pay the balance by debit next time.
Posted by ellishughtiger
70118
Member since Jul 2004
21135 posts
Posted on 6/3/19 at 7:07 pm to
Don’t you save $.20/gal with that card
Posted by fallguy_1978
Best States #50
Member since Feb 2018
51557 posts
Posted on 6/3/19 at 7:08 pm to
I didn't realize people still had gas station cards. My roommate in college had one. We used to load up on beer and gas station nachos at 1am courtesy of his dad
Posted by East Coast Band
Member since Nov 2010
65789 posts
Posted on 6/3/19 at 7:08 pm to
Pay your bills on time and with legitimate bank accounts and you won't have been called
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
40513 posts
Posted on 6/3/19 at 7:08 pm to
You’re the last customer. If you don’t pay they’re out of a job.
Posted by Jim Rockford
Member since May 2011
102283 posts
Posted on 6/3/19 at 7:08 pm to
I thought This was another transgender commercial thread.
Posted by tgrbaitn08
Member since Dec 2007
148031 posts
Posted on 6/3/19 at 7:08 pm to
I didn’t know they still made gas station credit cards
Posted by AbitaFan08
Boston, MA
Member since Apr 2008
27684 posts
Posted on 6/3/19 at 7:09 pm to
What's a "check" and why does it have to "clear"?
Posted by Tigers0891
Baton Rouge
Member since Aug 2017
6942 posts
Posted on 6/3/19 at 7:09 pm to
Sounds like when AT&T called saying we were late on our payment and threatened to shut it down by close of business and send it to collections. The computer showed one payment late, with the due date being the previous day.

We snapped, said hey a-hole, we been here since this shite was Cingular and never missed a bill. Asked for a transfer. Manager gets on, apologizes, and says that I see you have auto payment set up, our system has been malfunctioning. Please forgive us.

fricking cocksuckers
Posted by tgrbaitn08
Member since Dec 2007
148031 posts
Posted on 6/3/19 at 7:09 pm to
quote:

I didn't realize people still had gas station cards. My roommate in college had one. We used to load up on beer and gas station nachos at 1am courtesy of his dad


Haha. Same here. I used to get in so much trouble
Posted by EddieHewitt
LOUISIANA
Member since Oct 2013
1392 posts
Posted on 6/3/19 at 7:09 pm to
Hell I refuse to buy Shell fuel years ago so yeah frick them!
Posted by PortHudsonPlaya
Houston
Member since Jul 2017
3170 posts
Posted on 6/3/19 at 7:10 pm to
The fact you said “checks” mean I not only want to do business with you but I really would never even want to know you.
Posted by Theboot32
Member since Jan 2016
2451 posts
Posted on 6/3/19 at 7:11 pm to
Who mails payments for things anymore??
Posted by fallguy_1978
Best States #50
Member since Feb 2018
51557 posts
Posted on 6/3/19 at 7:12 pm to
quote:

Haha. Same here. I used to get in so much trouble

It was the currency of last resort in college
Posted by tgrbaitn08
Member since Dec 2007
148031 posts
Posted on 6/3/19 at 7:12 pm to
quote:


The fact you said “checks” mean I not only want to do business with you but I really would never even want to know you.



Yeah I’m thinking Shell is trying to lose him as a customer.

No one wants to deal with checks anyway
Posted by nuwaydawg
Member since Nov 2007
2033 posts
Posted on 6/3/19 at 7:13 pm to
Went to the Shell website to complain.

This is the result after navigation.

quote:

You are now leaving the Shell US website.

The link you have selected will direct you to a website that is not controlled by Royal Dutch Shell plc or any member of the Shell Group. Accordingly, neither Royal Dutch Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.

Thank you for visiting the Shell US website.


Posted by tgrbaitn08
Member since Dec 2007
148031 posts
Posted on 6/3/19 at 7:13 pm to
quote:


It was the currency of last resort in college


I had an Exxon card from my mom and a Chevron card from my dad.

Neither one knew about the other
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