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re: How bad are most sales people?

Posted on 8/15/17 at 12:07 pm to
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5382 posts
Posted on 8/15/17 at 12:07 pm to
quote:

Will Cover


What type of products do you rep?
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
65974 posts
Posted on 8/15/17 at 12:50 pm to

What are youbuying?

I'll respond after the turn. If not, after 18.
Posted by tigerinthebueche
Member since Oct 2010
36791 posts
Posted on 8/15/17 at 12:59 pm to
quote:

But it hasn't even gotten this far. There is no way for them to determine at this point whether or not I have a chance to be successful or not.


yes there is! If the mfg. has requirements that you, as a rep, don't meet, its over. Filling out the forms and asking to be a rep doesn't mean you are qualified.
I agree they should get back to you in a timely manner. But you blame "sales people" when you're probably are waiting for a sales "manager" or VP to make a decision. And if you "filled out all the forms" they likely have researched you and made a decision. Sorry they aren't rushing to get back with you, but the fact that they aren't should tell you what they think.
On the other hand, why rep a company that seems so disorganized and dysfunctional? Setting up a distributor or rep isn't something you just do.
And if it is, I wouldn't want to rep or distribute for them.
Posted by TH03
Mogadishu
Member since Dec 2008
171080 posts
Posted on 8/15/17 at 1:00 pm to
quote:

What do you sell? I might want to buy it


I'll sell you some booze.

OP, you got a shady company or something? I was returning emails and calls all last week from the beach, like most salesmen who want money would do
Posted by The Goon
Baton Rouge, LA
Member since Nov 2008
1251 posts
Posted on 8/15/17 at 1:28 pm to
I'm an applications engineer in oil and gas sales. This is what I'm currently dealing with. I have a sales rep call me and ask for a quote. First, why are you calling me? Send me the info and I'll get a quote and a design out asap. Second, he forwards me an email with zero details that are required.

I email the customer politely asking for details, making sure to directly ask for required information. I get a reply saying he's already sent the info to the sales rep.

I've got an asshat sales rep and a useless client that is incapable of forwarding me information to solve his problems. If I send an email asking for info, it means I don't have the fricking information to create a design.
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35622 posts
Posted on 8/15/17 at 1:34 pm to
My company has three rules.

1) Communicate- good news and bad
2) Be where you say you're going to be when you say you're going to be there
3) Do what you say you're going to do when you say you're going to do it - exceed expectations

It's amazing how many companies (contractors) can't or won't follow those three simple rules.
This post was edited on 8/15/17 at 1:36 pm
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38619 posts
Posted on 8/15/17 at 1:43 pm to
quote:

What are youbuying?


I prefer to keep what I do professionally completely private.

I'll just bitch about companies not responding on here while continuing to be vague.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38619 posts
Posted on 8/15/17 at 1:46 pm to
quote:

And if you "filled out all the forms" they likely have researched you and made a decision. Sorry they aren't rushing to get back with you, but the fact that they aren't should tell you what they think.


The form(s) that I have filled out are nothing more than my name, company's name, address and resale certificate. Nothing more. No credit checks. No Federal Tax ID. No payment inforatmion. No nothing. It's a simple form to start the introduction. That's it. You guys are over thinking this.

quote:

On the other hand, why rep a company that seems so disorganized and dysfunctional?


100 % agree here.

Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5382 posts
Posted on 8/15/17 at 1:48 pm to
quote:

1) Communicate- good news and bad
2) Be where you say you're going to be when you say you're going to be there
3) Do what you say you're going to do when you say you're going to do it - exceed expectations


Sounds like the same rules I have for my daughter.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38619 posts
Posted on 8/15/17 at 1:52 pm to
quote:

VABuckeye




Finally, someone and some company that "gets" it.

I realize there are many moving parts to a business that have to synchronize to create results. If these companies have the proper follow-up and follow-through processes in place, the leaders could then check to ensure initiatives, goals, responses, etc. are on track or adjust as necessary.

This is why I question as what is upper management is doing for these companies.

Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 8/15/17 at 2:09 pm to
quote:

That's it. You guys are over thinking this.



No im not...anytime I receive an inquiry via email or via phone and I dont recognize the company or the person's name, or they dont have a referral or reference, I am checking them out and going to try and gather as much info as I can before I waste any time on them. It usually only takes me a few minutes to decide if I am going to respond or not or how I will respond if I do.
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35622 posts
Posted on 8/15/17 at 2:49 pm to
That's an interesting perspective.

I can tell you from many years of experience that I cherish every lead and opportunity. A very small project that I invested time in 7 years ago has lead to over $3 million in business from one client. You never know what that call can lead to in the future or who the person making the call is connected to that can help your business.

But...I'm just a small business owner trying to make a buck. What do I know?
This post was edited on 8/15/17 at 2:51 pm
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 8/15/17 at 2:56 pm to
Dont get me wrong we follow up on every lead to an extent..we have a lot of repeat business so out of the blue inquiries from Nigeria and the Caribbean, South/Central America are always suspect, although we have had some real deals put together with companies from those parts of the world, they just sometimes arent worth all the hoops they make you jump through just to never hear from them again.

At the end of the day, we will sell our product to just about anyone in the world, however, we are going to research and qualify you if we dont know you. Our time is money and we dont have a lot of time to waste.

Posted by VABuckeye
Naples, FL
Member since Dec 2007
35622 posts
Posted on 8/15/17 at 3:12 pm to
I hear you. I just got two RFQ's for small projects on Lake Erie in PA and in Massachusetts. I send back a respecfully decline email with a note that if he has work closer to the DC area I'd love to have the opportunity to quote it.

I'm not selling a product though. We're selling cabling projects and the labor associated with the projects.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38619 posts
Posted on 8/15/17 at 3:45 pm to
quote:

Our time is money and we dont have a lot of time to waste.


Says the poster with

quote:

60611 posts



Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 8/15/17 at 3:48 pm to
quote:

Says the poster with

quote:
60611 posts



Yes, well things have been slow lately...
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 8/15/17 at 3:48 pm to
Since I Service and sell a lot of snow blowers I get a lot of request to bid out my products to services to larger service companies.

I always email them back thanking them for thinking of my business. I unfortunately decline to bid those services and let them know why. I may piss off some people, but I do try to make sure someone responds to every quote my company gets.

I use to chase larger landscapers, govt entities, and service companies. I learned there really is not a lot of profit. Then you have to provide a lot of after hour service which cost me a lot in overtime while having to cut my service rates to keep the business.

Financially, I do a lot better servicing homeowners, small one or two man landscape/ service company as some companies just do snow removal, and dealing with residential extended warranty companies.
This post was edited on 8/15/17 at 3:50 pm
Posted by Howyouluhdat
On Fleek St
Member since Jan 2015
7497 posts
Posted on 8/15/17 at 4:10 pm to
quote:

Yes, well things have been slow lately...



You mean since 2007
Posted by Upperdecker
St. George, LA
Member since Nov 2014
30633 posts
Posted on 8/15/17 at 4:10 pm to
Anything outside of normal responsibilities is difficult for most sales people. There's a reason they're in sales
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 8/15/17 at 4:13 pm to
Hey man that's only an average of 15 post per day.


eta: That's only 10 more post than you per day on average
This post was edited on 8/15/17 at 4:18 pm
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