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Getting a new cell phone from Sprint

Posted on 7/19/18 at 5:02 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37033 posts
Posted on 7/19/18 at 5:02 pm
I currently have an iPhone 5 which I got from Sprint at least 4 years ago (don't remember exactly when). The contract has long since expired and I've just gone month to month since then. It has worked just fine but lately the battery is getting really bad. Apparently it's not eligible for that cheap battery replacement either. At some point I will have to get another phone.

Can someone explain to me, as if I'm a teenager, how in the world you get a cell phone from Sprint these days? It looks like I can a large amount of money and just buy one, or I can lease one for 18 months, at which point I can buy out the remaining amount, or, turn it in and I guess start over?

I'm not a fan of leases, I like to own stuff. But I'm not dropping $700 for a phone either. I don't need the latest and greatest technology.

Anyone can give guidance here? And yes I tried google and Sprint website and I'm still unclear.
Posted by MettShow69
The Woodlands, TX
Member since Nov 2015
482 posts
Posted on 7/19/18 at 5:04 pm to
Sounds like you need to switch to MetroPCS.
Posted by PearlJam
NotBeardEaves
Member since Aug 2014
13908 posts
Posted on 7/19/18 at 5:05 pm to
Go to the tech board and you'll get a better response. You can buy a Google phone and finance it for 0% without being tied to a particular carrier. Lease or zero percent financing is basically what the carriers offer now.
Posted by ct4lsu
BR
Member since Jan 2008
1019 posts
Posted on 7/19/18 at 5:17 pm to
quote:

Anyone can give guidance here? And yes I tried google and Sprint website and I'm still unclear.


Don’t do it!
I switched last year and hate it! Horrible service reception. Can’t talk and surf, customer service is a joke!
Posted by 7thWardTo314
Member since May 2017
1278 posts
Posted on 7/19/18 at 5:22 pm to
I just went from Verizon to sprint with my iPhone X. Hate it. I can’t wait until I can bring my Apple products over to spectrum mobile.
Posted by Parmen
Member since Apr 2016
18317 posts
Posted on 7/19/18 at 5:23 pm to
Tech board broken?
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/19/18 at 5:23 pm to
quote:

Don’t do it!
I switched last year and hate it! Horrible service reception. Can’t talk and surf, customer service is a joke!


He said in the OP he's had sprint for at least the last 4 years. Can you read?
Posted by Polycarp
Texas
Member since Feb 2009
5564 posts
Posted on 7/19/18 at 5:24 pm to
I got on the iPhone forever plan a few years ago. I like it, Sprint serves me and the family well. I have had no reliability issues, and customer service has treated me well.
Posted by dfintlyHmmrd
Jigga City
Member since Dec 2016
1408 posts
Posted on 7/19/18 at 5:26 pm to
(no message)
This post was edited on 7/19/18 at 5:26 pm
Posted by Spankum
Miss-sippi
Member since Jan 2007
55979 posts
Posted on 7/19/18 at 5:26 pm to
I am not familiar with Sprint....but if you are now month-to-month, couldn't you just tell them that you will sign some length of commitment contract if they will give you a new phone?

ETA: FWIW, a teenager would understand how to do all of this a lot better than us old bastards would!
This post was edited on 7/19/18 at 5:28 pm
Posted by sparkinator
Lake Claiborne
Member since Dec 2007
4458 posts
Posted on 7/19/18 at 5:26 pm to
I just bought my son a refurbished iPhone 6 from amazon. It looks like an open box return. Looks new out of the box and battery life is great. I checked and made sure it was compatible with my carrier. 64 gig and was less than $200. Got 20 bucks credit on my amazon CC too.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37033 posts
Posted on 7/19/18 at 5:27 pm to
quote:

I am not familiar with Sprint....but if you are now month-to-month, couldn't you just tell them that you will sign some length of commitment contract if they will give you a new phone?


Apparently they don't do that any more. That's what I'm confused about.

And I've had sprint for 17 years. I could change but I have never really had any issues with them.
Posted by JDogg33
Member since Oct 2017
405 posts
Posted on 7/19/18 at 5:28 pm to
Sprint = Poor
Posted by Parade Grounds
BR,LA
Member since Jun 2017
863 posts
Posted on 7/19/18 at 6:33 pm to
T mobile and sprint are merging, so the service will now be just bad instead of really bad
Posted by Bmath
LA
Member since Aug 2010
18664 posts
Posted on 7/19/18 at 6:34 pm to
iFixit has a battery replacement kit that is reasonably priced and easy to use.
Posted by EarlyCuyler3
Appalachia
Member since Nov 2017
27290 posts
Posted on 7/19/18 at 6:36 pm to
Buy a generation or two behind on Swappa and save the money.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 7/19/18 at 6:37 pm to
quote:

T mobile and sprint are merging, so the service will now be just bad instead of really bad



This statement makes absolutely no sense.
Posted by Cuz413
Member since Nov 2007
7241 posts
Posted on 7/19/18 at 6:39 pm to
I recently bought a Motorola (Best Buy) and an Essential (Amazon) unlocked phones for Sprint. Went to the Sprint Store, got a nano SIM for a BYOD (bring your own device), went home and called customer service to have them activated.
Posted by AlceeFortier
Member since Dec 2016
1795 posts
Posted on 7/19/18 at 8:23 pm to
agree. sprint has the WORST customer service. look into a refurbished phone or do the google suggested above. good luck
Posted by danilo
Member since Nov 2008
20063 posts
Posted on 7/19/18 at 8:24 pm to
Last year I picked up an iPhone SE for $150
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