Started By
Message
locked post

General Motors Area Service Rep Contact Info

Posted on 6/21/19 at 1:13 pm
Posted by TSLG
Member since Mar 2014
6724 posts
Posted on 6/21/19 at 1:13 pm
Update: We seem to have come to a resolution. They've said that they'll bypass the bullshite and swap out the engine. Also, gm will be calling back Monday with a number that they will contribute in order to get out of this one and into a 1le with the a10. We shall see which option is better.

Yall can delete this shite if you want.

I've been having issues with a ZL1 overheating on the track. The car has been checked out by multiple dealers, and they have been unable to fix the issue.

Before I decide to go the legal route, I'd like to go up the chain a little more.

Does anybody happen to have the direct contact info for the louisiana regional or area service manager?

Tia.
This post was edited on 6/21/19 at 5:21 pm
Posted by djangochained
Gardere
Member since Jul 2013
19183 posts
Posted on 6/21/19 at 1:15 pm to
Just keep it off the track
Posted by TSLG
Member since Mar 2014
6724 posts
Posted on 6/21/19 at 1:21 pm to
quote:

Just keep it off the track


What am I supposed to do with it then?

Tape the window sticker to the glass and hope that a 20yo silver digger, who's a little on the trashy side, is so impressed by a Camaro that she'll jump on a 3" dick after she finishes her Super Sonic Cheeseburger and tots?
Posted by RichJ
The Land of the CoonAss
Member since Nov 2016
6122 posts
Posted on 6/21/19 at 1:27 pm to
Check your Warranty Book for contact number. You can contact Customer Assistance, they will escalate for you.

I doubt any dealership personnel would give out their reps contact info. But beware, once you mention the "L" word, most dealerships will not go along to try and help.

Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
79769 posts
Posted on 6/21/19 at 1:30 pm to
quote:

hope that a 20yo silver digger, who's a little on the trashy side, is so impressed by a Camaro


No one will ever be impressed by a Camareo
Posted by lnomm34
Louisiana
Member since Oct 2009
12702 posts
Posted on 6/21/19 at 1:30 pm to
(no message)
This post was edited on 2/7/25 at 7:30 pm
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59443 posts
Posted on 6/21/19 at 1:31 pm to
What is going legal going to do if they can’t diagnose the issue? And maybe they can’t get the car up to temp bc they can’t track it to see what the problem may be.
Posted by Areddishfish
The Wild West
Member since Oct 2015
6538 posts
Posted on 6/21/19 at 1:46 pm to
Shouldn't have gotten a General Motors vehicle.
Posted by JetsetNuggs
Member since Jun 2014
15610 posts
Posted on 6/21/19 at 1:48 pm to
This you?

Posted by NYCAuburn
TD Platinum Membership/SECr Sheriff
Member since Feb 2011
57015 posts
Posted on 6/21/19 at 1:54 pm to
quote:

I've been having issues with a ZL1 overheating on the track. The car has been checked out by multiple dealers, and they have been unable to fix the issue.

These dealers wont give it to you? or the place you purchased it? Have you tried the main Chevy line and had an escalation yet?
This post was edited on 6/21/19 at 1:54 pm
Posted by Hankg
Member since Feb 2011
640 posts
Posted on 6/21/19 at 2:09 pm to
Tell them my dash and everyone else I know with similar year models dash is still cracked. Oh and sunroof, they won't fix still leaks in car washes.
Posted by TSLG
Member since Mar 2014
6724 posts
Posted on 6/21/19 at 2:11 pm to
quote:

You can contact Customer Assistance, they will escalate for you.

I doubt any dealership personnel would give out their reps contact info. But beware, once you mention the "L" word, most dealerships will not go along to try and help.


It has already been escalated in this method; yet, I still can't get a decent resolution. Right now, they are waiting on a part that might be unavailable until October or november. I am supposed to just wait and see if that fixes the issue, while not putting the car on the track.

To the other poster...nope, it's not a 1le, but I'd be down for some type of deal where I can get into the new 1le with the a10.

If I am forced to go the lemon route, I'll be dealing with this shite for awhile. That's why I'm trying to work my way up to a person that has the power to make things happen. I figure if I get a cellphone number, I can send dick pics until they get this shite resolved.
Posted by NYCAuburn
TD Platinum Membership/SECr Sheriff
Member since Feb 2011
57015 posts
Posted on 6/21/19 at 2:36 pm to
quote:

That's why I'm trying to work my way up to a person that has the power to make things happen. I figure if I get a cellphone number, I can send dick pics until they get this shite resolved.


if you have already been escalated on the main GM line and been to multiple dealers, the regional rep more than likely already knows about your issue

Since its a vette, do they have their own network you can reach out to, maybe in BG
Posted by BuckyCheese
Member since Jan 2015
57778 posts
Posted on 6/21/19 at 3:36 pm to
quote:

If I am forced to go the lemon route


Good luck getting a lemon settlement when it only overheats when you are abusing it on the racetrack.
Posted by TSLG
Member since Mar 2014
6724 posts
Posted on 6/21/19 at 3:44 pm to
quote:

Good luck getting a lemon settlement when it only overheats when you are abusing it on the racetrack.


It's going to be a pain in the arse, and that's why I'm trying to get direct contact information up the line.

However, I follow the manufacturer's rules on running at the track. The car was marketed as a track car.

The oil temp runs high too, but that seems to be an issue with these cars. The coolant running high is supposed to be fixed on the zl1s after the frick up with the cooling on the vettes.
Posted by BuckyCheese
Member since Jan 2015
57778 posts
Posted on 6/21/19 at 4:39 pm to
Got a link to GM marketing it as a track car?

Posted by RichJ
The Land of the CoonAss
Member since Nov 2016
6122 posts
Posted on 6/21/19 at 9:38 pm to
ZL1 was created for the track. His is probably isolated issue. Chevy has sold thousands ZL1’s that have been run hard, and put up wet. Believe me, Chevy does NOT want their cars broken on a track...
Posted by Nawlinsboyinbossier
Bossier City
Member since Feb 2014
690 posts
Posted on 6/21/19 at 10:30 pm to
Ummmm, it’s not a Vette
Posted by Contender54
the Enn Oh
Member since Jan 2009
1134 posts
Posted on 6/21/19 at 10:46 pm to
quote:

BuckyCheese


Good luck not knowing sh*t about Louisiana's redhibition laws.
Posted by Traveler
I'm not late-I'm early for tomorrow
Member since Sep 2003
26601 posts
Posted on 6/21/19 at 10:57 pm to
I’m sure the Service Techs looked but take a look at the lower coolant hose. Make sure it doesn’t have any soft areas or kinks.
Cars used to have a coiled spring inside to keep the hose from collapsing and restricting flow. Even though hoses are made with better materials now, rule out the easiest thing first.
Hope you get the issue fixed soon.

ETA: saw your update. Looks like they are working with you. Good deal.
This post was edited on 6/21/19 at 11:16 pm
first pageprev pagePage 1 of 2Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on X, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookXInstagram