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Flood insurnce lapse due to dementia

Posted on 5/19/17 at 6:52 am
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 6:52 am
Is there a cancellation notice or is it just cancelled? Is there a grace period?

Concerns a relative and the agent was aware of the condition--is there an obligation or duty on their part?
This post was edited on 5/19/17 at 6:56 am
Posted by LigerFan
Member since Jan 2014
2711 posts
Posted on 5/19/17 at 6:53 am to
Understandable
Posted by Konkey Dong
Member since Aug 2013
2163 posts
Posted on 5/19/17 at 6:54 am to
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 5/19/17 at 6:57 am to
Most flood policies renewal notices are sent directly to the insureds. The company we write for will send a 10 day (I think) notice of cancellation if no payment has been received. After the 10 days has passed and no payment has been posted it cancels

quote:

obligation or duty on their part?


Ultimately it falls on the insureds. However, the agent (if they truly cared about their clients enough) should have tried to Contact the insured and reminded them.
This post was edited on 5/19/17 at 7:02 am
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 7:00 am to
So there is no recourse whatsoever? The relative was hiding and destroying mail.
Posted by Upperdecker
St. George, LA
Member since Nov 2014
30544 posts
Posted on 5/19/17 at 7:02 am to
quote:

there is no recourse whatsoever? The relative was hiding and destroying mail.

How is that the company's fault? If they were not informed of the condition and the policy holder was not changed to another family member, then the company is not liable
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 5/19/17 at 7:03 am to
Agent could try to call the carrier and explain the situation to them. That final call is up to the carrier though.

How many days lapse are we talking? Who is the carrier?
This post was edited on 5/19/17 at 7:07 am
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 7:03 am to
like I said above, the agent was very well aware of the condition
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 7:08 am to
How is the agent notified of client cancellations? what is the procedure?
Posted by Upperdecker
St. George, LA
Member since Nov 2014
30544 posts
Posted on 5/19/17 at 7:09 am to
quote:

like I said above, the agent was very well aware of the condition

The agent doesn't have a responsibility to change the policy holder. The family does. Did you do that or not? If you didn't, I don't think you have a case, and you should move on
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 5/19/17 at 7:10 am to
Did it lapse during the flood or something?


If not, what's stopping you from just renewing the coverage?
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18895 posts
Posted on 5/19/17 at 7:12 am to
Is your argument that the Agent, who makes money by writing policies, purposefully allowed the policy to lapse? What you are alleging is that the Agent bears a duty to make sure his clients are insured? Not sure where you are going with that. I could see something happening if an Agent sold policies to infirm clients who didn't need them but not the other way around.

Hate to say it but this sounds a lot like modern society "it has to be someone else's fault." I would say the only people responsible for keeping the home of someone with dementia insured would be the family members. Where were this persons family members and why didn't they take care of this?
Posted by yellowfin
Coastal Bar
Member since May 2006
97615 posts
Posted on 5/19/17 at 7:15 am to
quote:

So there is no recourse whatsoever? The relative was hiding and destroying mail.


Well that's illegal but not the companies fault. Press charges on relative
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
66982 posts
Posted on 5/19/17 at 7:17 am to
quote:

The relative was hiding and destroying mail.


If they had dementia why wasn't someone in your family taking care of this for them?

This is on your family for being idiots. Not the company.
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 5/19/17 at 7:18 am to
Email me at brian at reed ins la dot com

If it's the same carrier I can see if I can help
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 7:18 am to
there is more to it, the agent was "involved" with the relative and it wasn't the only policy that lapsed
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 5/19/17 at 7:21 am to
quote:

Press charges on relative
this is why I keep coming back to this board

Fist bump
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18895 posts
Posted on 5/19/17 at 7:22 am to
quote:

there is more to it, the agent was "involved" with the relative and it wasn't the only policy that lapsed


WTF? You ask for an opinion on A and when given the answer say "well yeah but B, C and D" might have bearing as well. Either write out the whole story or don't ask.
This post was edited on 5/19/17 at 7:23 am
Posted by brbengalgal
Member since Aug 2010
3884 posts
Posted on 5/19/17 at 7:23 am to
Because doc said the relative could manage their own affairs despite the dementia
This post was edited on 5/19/17 at 7:26 am
Posted by Ash Williams
South of i-10
Member since May 2009
18144 posts
Posted on 5/19/17 at 7:23 am to
quote:

there is more to it, the agent was "involved" with the relative and it wasn't the only policy that lapsed


Was the elderly family member interdicted? And if so who was in charge of his/her affairs?

Was there at least a power of attorney? And if so who held that power?

I know people don't like Attorney's but when your family members start dealing with dementia it's crucial that legal steps are taken to protect them

And what do you mean the insurance agent was "involved" with the shady family member? Insurance agents make money from writing policies not from letting them lapse
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