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Email from AT&T

Posted on 12/1/18 at 1:38 pm
Posted by dartman
baton rouge
Member since Nov 2015
173 posts
Posted on 12/1/18 at 1:38 pm
Got an email from AT&T that included the following change to my service agreement: "your recurring service(s)/programming charges and fees won’t be prorated if you cancel the above service(s) on any day other than the last day of your billing cycle. Your service(s) will continue until the end of your billing cycle but you won’t get a refund (prorated credits) for any remaining days left in your billing cycle".

Appears if I move and cancel my service, I still have to pay for service I may not using. I would agree that I'm being petty but I get aggravated when decisions that affect me are made one-sided and pushed on me. Anyone else think AT&T are being arse h*les??
Posted by Jackie Chan
Japan?
Member since Sep 2012
4937 posts
Posted on 12/1/18 at 1:45 pm to
You have options. If you don't like it, go to a different carrier.

But yes AT&T is crap.
Posted by DeafJam73
Baton Rouge
Member since Sep 2010
19122 posts
Posted on 12/1/18 at 1:45 pm to
I thought that was standard. You oay for a month of service. Whether you use it or not is on you. Unless I’m not understanding something.
Posted by PrivatePublic
Member since Nov 2012
17848 posts
Posted on 12/1/18 at 1:59 pm to
I think cable and satellite have pretty much always been of the "if you use it a minute, you've used it a month" model.
Posted by RobbBobb
Member since Feb 2007
34400 posts
Posted on 12/1/18 at 2:54 pm to
Do you get rent back, if you move before the month is up? Same concept
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76146 posts
Posted on 12/1/18 at 3:03 pm to
Petty question.

I read it as you have to pay for up to an extra month because you failed to correctly plan on when to cancel your existing service.

Plan well and there’s no issue.
Posted by thelawnwranglers
Member since Sep 2007
42509 posts
Posted on 12/1/18 at 3:08 pm to
Pay as you go plan

I am with Att but might do Google fi
Posted by KosmoCramer
Member since Dec 2007
80725 posts
Posted on 12/1/18 at 3:10 pm to
quote:

Do you get rent back, if you move before the month is up? Same concept



Yes you do
Posted by PUB
New Orleans
Member since Sep 2017
21172 posts
Posted on 12/1/18 at 5:04 pm to
Sounds like consumer fraud - wait for the class action lawsjuit and you 35 cent check after 5 years
Posted by TOSOV
Member since Jan 2016
8922 posts
Posted on 12/1/18 at 5:08 pm to
I got the same thing. Said ok so I guess i just have to time it right.

you get the service throughout what you pain right??

The way they did things was hard to manage on their end i'm sure.
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