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Started By
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Costa Del Mar issues
Posted on 7/21/20 at 9:36 pm
Posted on 7/21/20 at 9:36 pm
Anyone else having issues with getting glasses repaired and returned? I can’t even get people on the phone or live chat. Followed their protocols and sent in two pairs 5 weeks ago. Package got there according to tracking but that’s it. Hold time over an hour.
Posted on 7/21/20 at 9:37 pm to papt99
I imagine COVID has them backed up.
Posted on 7/21/20 at 9:37 pm to papt99
I buy my polarized shades from gas stations so I’m afraid I can’t help
Posted on 7/21/20 at 9:38 pm to papt99
< eye roll >
This post was edited on 7/21/20 at 9:39 pm
Posted on 7/21/20 at 9:39 pm to papt99
No, but I dont shite money away on over priced sun glasses.
Posted on 7/21/20 at 9:40 pm to papt99
quote:
sent in two pairs
You sent in 4?
Posted on 7/21/20 at 9:41 pm to papt99
I sent in 2 pair not even a month ago and got back 2 brand new pair in a couple of weeks. Couldn’t have been easier.
Posted on 7/21/20 at 9:41 pm to papt99
I don’t have these issues with the Louis Vuitton service dept
Posted on 7/21/20 at 9:42 pm to AUriptide
Paid $106 shipped to my door for a pair in January 2009.
Still wearing them today.
Would you say I got my money's worth out of them, or were they overpriced?
Still wearing them today.
Would you say I got my money's worth out of them, or were they overpriced?
Posted on 7/21/20 at 9:42 pm to papt99
Now, you're going to write that company a letter, and you're going to see action, but only if the letter is well written. And it threatens to hurt their business. And is signed- forgive me Chainsaw- Francis Gremp, President: Consumer Against Faulty Eyewear.
Posted on 7/21/20 at 9:43 pm to Winston Cup
Pretty sure they changed their repair process... you email them pictures and they access if it’s a warranty issue or not. My wife did a pair last month.
Posted on 7/21/20 at 9:43 pm to papt99
I buy $6 dollar general brand.
Posted on 7/21/20 at 9:46 pm to papt99
Costa’s are the new Ed hardy shirt
Posted on 7/21/20 at 9:48 pm to papt99
Kung Flu has them slow. Wife had the same issue in April/May
Posted on 7/21/20 at 9:56 pm to Lester Earl
quote:
Costa’s are the new Ed hardy shirt
Costas are more useful
Posted on 7/21/20 at 10:00 pm to tgrbaitn08
Bought two Costa shirts and they arrived in under a week. No complaints here
Posted on 7/21/20 at 10:08 pm to Hogwarts
Bought my first pair of Costas 20 years ago. Since then I’ve probably bought 10+ pair, I still have 3 that are in my active rotation/spares, the others have either been lost, given away or stolen.
I bought a pair of Maui Jim’s during that time and still use them every now and them.
I’ve sent back my Costas several times for repairs and have never had any issues. Always very good customer service
I bought a pair of Maui Jim’s during that time and still use them every now and them.
I’ve sent back my Costas several times for repairs and have never had any issues. Always very good customer service
Posted on 7/21/20 at 10:10 pm to papt99
I had to dispute a credit card charge against CDM. I returned a pair of sunglasses, verified they were received by CDM and haven’t been able to get in touch with them since May after initially being told my refund was processing.
Never again.
Never again.
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