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re: Capital One duplicate charges

Posted on 1/3/18 at 12:53 pm to
Posted by yellowfin
Coastal Bar
Member since May 2006
97607 posts
Posted on 1/3/18 at 12:53 pm to
Bank says it's debit card transactions
Posted by SG_Geaux
1 Post
Member since Aug 2004
77923 posts
Posted on 1/3/18 at 12:53 pm to
quote:

Capital One duplicate charges



quote:

I use chase bill pay,


I think you are safe
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
45065 posts
Posted on 1/3/18 at 12:53 pm to
quote:

People are bitching because they are overdrawn by this.



Some people do not keep much more in their account above what their monthly bills are. I could see this happening easily.
Posted by deeprig9
Unincorporated Ozora, Georgia
Member since Sep 2012
63827 posts
Posted on 1/3/18 at 12:56 pm to
quote:

About 10 yrs ago, my debit card number was used in California someplace I had never been, to run up about $2,500 in charges. The bank had the money back in my account in less than 48 hrs.



Me too. Many banks do this just to maintain their customers, as a service, but aren't required to by law. Especially when the bank catches it before any actual money is transferred, ie it has been posted but not actually paid.
This post was edited on 1/3/18 at 12:57 pm
Posted by slackster
Houston
Member since Mar 2009
84595 posts
Posted on 1/3/18 at 12:57 pm to
quote:

About 10 yrs ago, my debit card number was used in California someplace I had never been, to run up about $2,500 in charges. The bank had the money back in my account in less than 48 hrs.


Banks can waive your liability, but legally they can hold you liable for all of the charges if you fail to notify the bank within 60 days of the statement showing the fraudulent charges. The quicker you notify them, the lower your liability.
Posted by High C
viewing the fall....
Member since Nov 2012
53704 posts
Posted on 1/3/18 at 1:01 pm to
Now their customer service lines are down. They must be getting bombarded. I've got over $100 in duplicate charges. I have no doubt that they will fix this. I've been with Capital One for around ten years with zero issues.
Posted by Langland
Trumplandia
Member since Apr 2014
15382 posts
Posted on 1/3/18 at 1:01 pm to
Posted by TH03
Mogadishu
Member since Dec 2008
171035 posts
Posted on 1/3/18 at 1:07 pm to
Yea no shite. But I’m sure capital one has bill pay so I was just curious.
Posted by LSUBanker
Gonzales, La
Member since Sep 2003
2552 posts
Posted on 1/3/18 at 1:07 pm to
quote:

Now their customer service lines are down. They must be getting bombarded. I've got over $100 in duplicate charges. I have no doubt that they will fix this. I've been with Capital One for around ten years with zero issues.


CapOne is dumpster fire. They are retooling everthing. Shutting down mortgage operations, closing some branches, layoffs, etc. Hibernia Bank should have never sold out to them.
Posted by 50_Tiger
Dallas TX
Member since Jan 2016
39951 posts
Posted on 1/3/18 at 1:11 pm to
quote:

Now their customer service lines are down. They must be getting bombarded. I've got over $100 in duplicate charges. I have no doubt that they will fix this. I've been with Capital One for around ten years with zero issues.


Yep anything from the last day that was debit is sitting in my pending status after being posted.

Taking screen shots of this shite.

edit: Good thing my rent was not used with a debit card >.< that would be 3 grand missing :(
This post was edited on 1/3/18 at 1:15 pm
Posted by Scooba
Member since Jun 2013
19999 posts
Posted on 1/3/18 at 1:30 pm to
quote:

Capital One


What a shite show.

Chase >>>>> Cap 1
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