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re: Capital One Banking Systems Down - UPDATE Progress!

Posted on 1/17/25 at 8:21 am to
Posted by 5Alive
With Your Moms
Member since Jul 2009
7862 posts
Posted on 1/17/25 at 8:21 am to
I definitely didn't get paid today.
Posted by BayouBaw84
Member since Oct 2016
3270 posts
Posted on 1/17/25 at 8:22 am to
quote:

Not a chance. When they can catch up with Chase and others in technology, and not some shitty generic app that barely works with their logo poorly squeeze into a corner, I’ll think about it. Local banks are generally trash unless you’re a boomer who has to know Sallie behind the desk because it makes you feel important when she calls you by name.
I have a local bank account with about 3 months of funds in it and a small weekly transfer until it gets up to 6 months.

I travel for work way too much for a local bank to be my primary account.
Posted by BayouBaw84
Member since Oct 2016
3270 posts
Posted on 1/17/25 at 8:23 am to
quote:

All of my staff is bitching this morning
Good time to drop some knowledge about the benefits of not living paycheck to paycheck.
Posted by magildachunks
Member since Oct 2006
35084 posts
Posted on 1/17/25 at 8:23 am to
quote:

definitely didn't get paid today.


It's frustrating that Cap One is being purposely vague with everything.

They refused to even acknowledge that there was a problem until yesterday afternoon.

The problem started Wednesday.
Posted by Stinger_1066
On a golf course
Member since Jul 2021
2899 posts
Posted on 1/17/25 at 8:24 am to
I'm an IT guy.

This really surprises me because I would have expected that their payment processing platform would be hosted by one of the big cloud providers (AWS, etc.) and would be relatively immune to something like this.

My guess is someone installed an update that was not tested adequately and not sufficiently scaled.
Posted by magildachunks
Member since Oct 2006
35084 posts
Posted on 1/17/25 at 8:26 am to
quote:

guess is someone installed an update that was not tested adequately and not sufficiently scaled.


This reason would be worse than a power outage


Instead of an "act of God", one of the largest banks in the world is crippled due to "incompetence".
This post was edited on 1/17/25 at 8:29 am
Posted by MasterJSchroeder
Berwick
Member since Nov 2020
1238 posts
Posted on 1/17/25 at 8:28 am to
I don't get much grace from them when I am having "technical issues" paying my credit card bill
Posted by CE Tiger
Metairie
Member since Jan 2008
41886 posts
Posted on 1/17/25 at 8:29 am to
Transferred some money from my riverlands account the other day and now seeing it never posted to my cap one account
Posted by Stinger_1066
On a golf course
Member since Jul 2021
2899 posts
Posted on 1/17/25 at 8:32 am to
Bank of Oklahoma customers are reporting a similar problem.

Something to do with an ISP outage in Little Rock.
Posted by Breesus
Unplug
Member since Jan 2010
69549 posts
Posted on 1/17/25 at 8:32 am to
quote:

Instead of an "act of God", one of the largest banks in the world is crippled due to "incompetence".


Welcome to the world of the Peter principle and “education over experience”
Posted by Stinger_1066
On a golf course
Member since Jul 2021
2899 posts
Posted on 1/17/25 at 8:37 am to
quote:

I feel better with a billionaire businessman in charge of our government’s response than anyone else.


He's not in charge just yet.
Posted by Bullfrog
Running Through the Wet Grass
Member since Jul 2010
60522 posts
Posted on 1/17/25 at 8:38 am to
Sometimes you have to rob Peter to pay Paul.


But you have to be careful cause nobody likes a sore Peter.
Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
36081 posts
Posted on 1/17/25 at 8:41 am to
This is not a regional problem.
Posted by The Boat
Member since Oct 2008
176000 posts
Posted on 1/17/25 at 8:42 am to
quote:

Problem #1 - don’t bank with a large institution, find a local credit union or bank.

That may work for Bill, 47, Krotz Springs who’s never been farther than Baton Rouge and Lafayette.
Posted by BestBanker
Member since Nov 2011
19045 posts
Posted on 1/17/25 at 8:44 am to
Posted by Nitrogen
Baton Rouge, LA
Member since Aug 2016
9431 posts
Posted on 1/17/25 at 8:44 am to

hopefully this gets fixed soon, I get paid next week
Posted by Stinger_1066
On a golf course
Member since Jul 2021
2899 posts
Posted on 1/17/25 at 8:45 am to
quote:


This is not a regional problem.


I get it. But that was the explanation that was published.

Purely coincidental that both Bank of Oklahoma and Capital One have outages at the exact same time and not yet resolved?

I don't think so.

Posted by Tyga Woods
South Central Jupiter Island, FL
Member since Sep 2016
41603 posts
Posted on 1/17/25 at 8:45 am to
My employees that use capital one are blowing my shite up right now

I don't blame capital one for the issue....it could happen to any bank, corporation, or government entity at this point. Their communication about the issue has been bad, though. Just tell everybody you fricked up.
Posted by Tarps99
Lafourche Parish
Member since Apr 2017
11680 posts
Posted on 1/17/25 at 8:49 am to
quote:





Reminds me of this clip from Seinfeld:



Posted by Great Plains Tiger
Member since Sep 2005
283 posts
Posted on 1/17/25 at 8:49 am to
Many credit unions have shared branching which will allow you to use any other credit union that participates in the program.
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