re: Bad Dealership Experiences

And yet, they're trying to prevent car makers from NOT having dealerships...

pic of new car?

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I hate where when they leave they start cutting the price. I believe you want my business give me the best price upfront or I will give the next person a shot.

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Seriously, how do you expect them to stay in business if they do this?

Must suck being black.

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My brother almost got into a physical altercation with the finance manager of a dealership a while back.

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I guess the finance manager told him that they don't make El Caminos anymore.

Don't lease, ever.
Don't finance more than 48 months, ever.
Negotiate via email, have OTD price locked down.
Tell them if the car isn't ready when you get there, at the agreed on price, you'll leave. Then do so, if you have to.
If the F&I man tries to change the price (and he sure as shite will), decline.
That's what I've learned in buying new cars for the past 30 years.
Good luck.

F&i guys' job is to sell warranty, gap, h&a, etching,etc....
internet is a good way but I've noticed most "Internet mgr" are douches.
Sometimes it is worth face to face.
I deal with it everyday.... customers think they know everything this that...
domestics marked up.6-10k,imports 1-3k. Plain and simple

mouton wrote:

"What constitutes getting screwed? How much profit does a dealer have to make for you to consider getting screwed? A thousand? Two thousand?"

Most new car dealerships no longer make nearly as much on new car sales as they do on used car sales and repair work from their shop. New vehicles are a commodity: a brand new 2014 Jeep Grand Cherokee Laredo has a known exact same value at any Jeep dealer, from a consumer's standpoint. It s value is easily discerned using the interwebz. A used 2010 Vehicle is unique as to its wear and tear, care and mechanical history, hence the value is much more subjective. There are certainly generalizations that can be made as to a used car's value, but new car dealers buy used cars at discounted rates at auction or take them in as trades and end up realizing much more profit from their eventual sales than new cars.

Answering specifically your question, getting screwed on a new car purchase is paying much more than the average market rate paid for the exact same vehicle. On pedestrian new Chevrolet pickups, Chevy dealers make as little as $200-$400 per new unit and have to live with that. If a individual customer ends up paying $1,000 profit to a dealer for a new Chevy truck, the purchaser definitely got beat up on that deal. If you are poor, the $600 to $800 is a lot of money. Is that screwed? Not to me, but paying $2,000 too much for that vehicle is. As different brands and models may have differing margins and "screwed" thresholds, paying $1,000 or $2,000 over the best deal for say a Porsche Cayenne may not be getting screwed. There are fewer deals per week written and the vehicle is more expensive and there are fewer dealers.

I had a guy in Jackson lock me down on a price for my Tahoe and my truck. We had been emailing each other the entire week. I sent him pictures of both, got service history of both to him etc, so we settled on $29k for both.

So I tow the Tahoe up to Jackson from New Orleans one day, and immediately go jump in their truck and test drive it. Everything was good, loved the truck. I got him down to a price I was comfortable paying through email, which we both agreed upon.

Go back into his building and start talking. I say, "So, we ready to do this deal?" He said,"Well.....not exactly. I'm not at the same price I was earlier in the week. I am a little lower than that". I said,"Wtf dude, we agreed on a price. That's why I drove the frick up here". He came back and offered me $16k for both vehicles. I said, "Are you fricking shitting me?"

He was not. I was fed up and ready to make the trip back down to New Orleans, but I needed to take a leak before the trip. Went into his bathroom and pissed all over the entire toilet and in the sink.

He'd also asked me if I wanted some coffee when I first got there. After I got done pissing everywhere, I said,"Can I get that cup of coffee now"? Filled that sum bitch up and poured it on the ground right in front of him and walked out like a fricking boss(not technically because I was the idiot who had to drive back), but metaphorically



*Had a completely opposite experience with an internet sales company in San Antonio. Agreed on both prices. Drove down with a check. Drove their truck for 20 minutes. Came back and signed some paperwork and was out with a new truck within an hour of me first showing up

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Don't lease, ever.

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If you trade fairly often and don't drive much you are an idiot not to lease.