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Started By
Message
Att getting on my last nerve
Posted on 10/16/18 at 10:04 am
Posted on 10/16/18 at 10:04 am
Calls us saying theyre switching to fiber in our area and can cut our bill in half. Then says we have to bundle directv or a second Internet account. We're a business and don't need either one. They also thought we had 5 lines when we only have 3. By this time I'd been on the phone for 15 minutes and had a client sitting in the waiting room so I said frick it and hung up.
I usually dodge those calls but took this one. I wont make the same mistake. Just provide your service and leave me alone.
I usually dodge those calls but took this one. I wont make the same mistake. Just provide your service and leave me alone.
9
Posted on 10/16/18 at 10:05 am to Jim Rockford
You a client waiting dealing with that bullshite? Just hang up on them.. Or don't answer the phone..
Posted on 10/16/18 at 10:07 am to Jim Rockford
They call our office all the time. I heard them out once and it was the same routine as you described. Didn't have all their facts straight, and offered stuff we didn't need. I asked some questions and I don't think it's even ATT. I think it's a different company doing the lines trying to siphon off ATT customers.
Posted on 10/16/18 at 10:22 am to Jim Rockford
quote:
Calls us saying theyre switching to fiber in our area and can cut our bill in half. Then says we have to bundle directv or a second Internet account. We're a business and don't need either one. They also thought we had 5 lines when we only have 3. By this time I'd been on the phone for 15 minutes and had a client sitting in the waiting room so I said frick it and hung up.
I usually dodge those calls but took this one. I wont make the same mistake. Just provide your service and leave me alone.
HAHA you can't afford to hire a secretary to weed out the bullshite.
Posted on 10/16/18 at 10:26 am to HeyHeyHogsAllTheWay
Yeah she was off today. Brandyn got a DWI and can't drive so she had to take meemaw to the podiatrist.
Posted on 10/16/18 at 10:32 am to Jim Rockford
Im hoping At&T finally gets some competition besides comcast out here in jax. Hoping with 5g Coming we can get verizon and a few others so i can finally get some decent prices on internet.
Posted on 10/16/18 at 10:33 am to Jim Rockford
I keep saying that att intentionally has customers on hold and tossed around to different agents. Their regulations are written in black and white but they all play dumb. If you’re trying to get an issue resolved then you’ll most likely hang up. And the stores aren’t capable of helping(att corporate stunt). It’s quick business though when you’re signing & buying!
Posted on 10/16/18 at 10:43 am to Jim Rockford
I switched my cell phone from att to tmobile. Called them after a couple weeks to make sure I didnt owe them anything, they said no.
Got a letter from a bill collector for like $60 from att.
I'll pay the bill collector, hopefully att doesnt see a cent.
Got a letter from a bill collector for like $60 from att.
I'll pay the bill collector, hopefully att doesnt see a cent.
Posted on 10/16/18 at 11:51 am to Jim Rockford
ATT could crush every other company, and give great service, but they give no fricks. Acting like shitheads is what ATT does best.
Posted on 10/16/18 at 11:55 am to Jim Rockford
Well you could always come over to Verizon(the Dark side), we have cookies. 
Posted on 10/16/18 at 11:56 am to Jim Rockford
You'd better grow some new nerves because AT&T isn't done, I promise you.
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