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Posted on 9/30/19 at 7:46 pm to pchwinner
I had a similar issue with U-verse and returning equipment they wanted replaced.
Took me about 10 different calls and transfers to finally get the literal head of their entire US Call Centers to refund me the $300 plus some courtesy credit for who knows how long I spent on the phone trying to rectify.
Good luck.
Took me about 10 different calls and transfers to finally get the literal head of their entire US Call Centers to refund me the $300 plus some courtesy credit for who knows how long I spent on the phone trying to rectify.
Good luck.
Posted on 9/30/19 at 7:51 pm to pchwinner
Never use ATT cell service.
Posted on 9/30/19 at 7:59 pm to pchwinner
Call your state's attorney general. File a consumer complaint. If they are half as good as they are in Alabama, you'll get a damn quick resolution from ATT. No company wants an inquiry from a state government that is tasked with protecting it's citizens.
Posted on 9/30/19 at 8:03 pm to TH03
Did you read the frickin post?
This post was edited on 9/30/19 at 8:03 pm
Posted on 9/30/19 at 8:18 pm to pchwinner
Directv is garbage now that ATT runs it.
I’m not renewing once this contract runs out. They can frick themselves with the ends of the coax cables that I return.
I’m tired of all of the random trouble shooting shite you have to do when their product fricks up. I’ll call, be put on hold, then talk to someone who I can hardly understand.
“No probleeem sir, jus unplug thee cable, hold thee red buddon for feefteen secuns, speen aroun’ three times, remove the seem card, re-eensert the seem card, reset the wireless breedge, wait feefteen meenits for reset”
I’m not renewing once this contract runs out. They can frick themselves with the ends of the coax cables that I return.
I’m tired of all of the random trouble shooting shite you have to do when their product fricks up. I’ll call, be put on hold, then talk to someone who I can hardly understand.
“No probleeem sir, jus unplug thee cable, hold thee red buddon for feefteen secuns, speen aroun’ three times, remove the seem card, re-eensert the seem card, reset the wireless breedge, wait feefteen meenits for reset”
Posted on 9/30/19 at 8:23 pm to FulshearTiger
quote:exactly
Did you read the frickin post?
Posted on 9/30/19 at 8:36 pm to pchwinner
You need to start blasting them on twitter and Facebook. Reply in all of their post how they are screwing you and holding cell account hostage. Usually gets attention if you blast them enough.
Posted on 9/30/19 at 8:45 pm to pchwinner
Next time you call ask for their name and badge number. Then tell them you request a presidential escalation because you can’t get an issue resolved. Mfers get hopping once you have name and badge and then you tell them that. They must resolve the issue or it’s there arse. Your welcome.
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