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re: Advice on being the middle man at work

Posted on 11/2/16 at 8:03 pm to
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
139207 posts
Posted on 11/2/16 at 8:03 pm to
Save all your email traffic. You're gonna be the first one blamed when shite goes down.
Posted by MadDoggyStyle
Member since Feb 2012
3857 posts
Posted on 11/2/16 at 8:37 pm to
I've noticed people who have skin in the game, (ownership), tend to have laser like focus on fixing problems while many corporations foster a finger pointing and blame shifting culture so nothing gets done, and morale is poor. Sometimes it's just incompetence. I've seen some of my Asian customers have the same discussions they did 15 years ago and they never make a decision because it would require change, which is taboo.

In summary, get past the personal problems and be an agent of change and progress and people will respect you.
This post was edited on 11/2/16 at 8:38 pm
Posted by DontPokeTheBear
Squatchland
Member since Aug 2011
1031 posts
Posted on 11/2/16 at 8:54 pm to
Before my duties changed in the beginning of the year I was very much a middle man where I work.

It was related to some customer service bullshite (yeah... I know.... I hated it) and after being put on the spot several times to explain or resolve an issue I had no part in I just simply stated being honest... to both the customers and the higher ups.

If that meant throwing sometime under the bus, so be it. The customers actually told me they appreciated my honesty and leadership started hearing the rumblings I would pass on regarding the day to day BS.

I'm not saying giving zero fricks will work out for you, I'm saying being honest is normally the best policy
Posted by Bullfrog
Running Through the Wet Grass
Member since Jul 2010
61774 posts
Posted on 11/2/16 at 9:00 pm to
Be upfront and tell all parties you are about to give them the unvarnished truth and ask if they are ok with that. Then do that.
Posted by ATL-TIGER-732
ATL
Member since Jun 2013
2291 posts
Posted on 11/2/16 at 9:12 pm to
You posted this thread 2 weeks ago. I told you the first time to email everyone so it is documented what is going on.

Now you are complaining about the same thing again.

LINK
Posted by Murray
Member since Aug 2008
14869 posts
Posted on 11/2/16 at 9:14 pm to
Boom
Posted by The Torch
DFW The Dub
Member since Aug 2014
30389 posts
Posted on 11/2/16 at 9:20 pm to
Welcome to Corporate America.

People are hired into management positions due who knows who, likes who, or related to who. Not based on who knows what the frick is going on.

Be a good middle man

Posted by athenslife101
Member since Feb 2013
20639 posts
Posted on 11/2/16 at 10:27 pm to
Entirely different issues. That was about coworkers and dealing with them.

This is about different management teams expecting different results
Posted by ATL-TIGER-732
ATL
Member since Jun 2013
2291 posts
Posted on 11/3/16 at 9:30 am to
quote:

Entirely different issues.

So what happens next week when the cleanup crew won't empty your trash can......

quote:

This is about different management teams expecting different results

It is absolutely critical that this be documented in emails! You see a major problem developing and do not notify anyone?

Who gets blamed?
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