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Started By
Message
re: PayPal sucks, major screw up, WWYD
Posted on 3/21/18 at 11:50 am to cave canem
Posted on 3/21/18 at 11:50 am to cave canem
Doesn't it take a few days for the money to officially transfer? You may have contacted the person before your money was even in their account?
So you set your eBay sale at like johnsmith2@gmail.com instead of johnsmith12@gmail.com? Then you emailed johnsmith2 to discuss the problem?
So you set your eBay sale at like johnsmith2@gmail.com instead of johnsmith12@gmail.com? Then you emailed johnsmith2 to discuss the problem?
1
Posted on 3/21/18 at 11:50 am to Eighteen
quote:
The fact that they are stalling makes me think they just want to keep the money and say screw you
This is my concern. He said he would be happy to send it to the correct account, he just had some questions for PayPal.
PayPal received the email and they have no clue who is supposed to read/respond to those questions and when they would do so.
Completely inept.
Posted on 3/21/18 at 11:51 am to baldona
This is correct, and they have the money already. Not sure if it's in their PayPal account or they have already transferred it to their bank.
Posted on 3/21/18 at 11:58 am to BoogaBear
quote:
This is correct, and they have the money already. Not sure if it's in their PayPal account or they have already transferred it to their bank.
If they transferred it, lol, good luck you ain't getting it back from that person.
Posted on 3/21/18 at 12:27 pm to BoogaBear
Have you shipped the item yet?
Have you notified the buyer of the issue?
I feel like this isn't the first time in the history of paypal/ebay that something like this occured
Have you notified the buyer of the issue?
I feel like this isn't the first time in the history of paypal/ebay that something like this occured
Posted on 3/21/18 at 12:36 pm to LSUFanHouston
quote:
feel like this isn't the first time in the history of paypal/ebay that something like this occured
It's not and he needs to stay on top of PayPal. I disagree about being patient. It's a pita but he needs to call at least daily until it is taken care of.
They have fine print in which they can take back any money they fund if it's given inappropriately. The OP should clearly be able to show that his PayPal account is different then the one that the money was sent to.
Posted on 3/21/18 at 12:37 pm to LSUFanHouston
Yes, already shipped, I know I'm an idiot. It was supposed to go to my wife's PayPal but my Ebay.
I got the notification that the payment had been received from Ebay, and then I shipped it.
I did let the buyer know what was going on and asked if they would be willing to dispute the charge. Not ideal since they would then have the item and the money.
Definitely not the first time, there are several stories of people getting screwed hard by PayPal in this scenario.
I got the notification that the payment had been received from Ebay, and then I shipped it.
I did let the buyer know what was going on and asked if they would be willing to dispute the charge. Not ideal since they would then have the item and the money.
Definitely not the first time, there are several stories of people getting screwed hard by PayPal in this scenario.
Posted on 3/21/18 at 12:49 pm to baldona
quote:
It's not and he needs to stay on top of PayPal. I disagree about being patient. It's a pita but he needs to call at least daily until it is taken care of.
They have fine print in which they can take back any money they fund if it's given inappropriately. The OP should clearly be able to show that his PayPal account is different then the one that the money was sent to.
This is my thinking exactly.
Posted on 3/21/18 at 2:23 pm to BoogaBear
quote:
I made the typo on the listing itself and didn't notice it until it was too late.
Then PayPal didn't suck at all - they did exactly what you told them to do. Best of luck.
Posted on 3/21/18 at 2:28 pm to foshizzle
They don't suck for my mistake, they suck for their customer service and inability to rectify the mistake.
Posted on 3/21/18 at 2:33 pm to BoogaBear
quote:
I got the notification that the payment had been received from Ebay, and then I shipped it.
you need to go to ebay. payment had not been received, this email was deceptive. they should cover this and buyer should be trying to get their $ back from paypal guy.
i sent $50 to the wrong person once. they just kept it and never responded. paypal didn't do jack. just called it lesson learned.
Posted on 3/21/18 at 2:41 pm to lsujro
I got in contact with the buyer. They are doing a credit card claim and getting a refund. Then sending me the money. There are still some good folks out there!
Posted on 3/21/18 at 2:47 pm to BoogaBear
quote:
I got in contact with the buyer. They are doing a credit card claim and getting a refund. Then sending me the money. There are still some good folks out there!
Glad that worked out. When I read that you had already shipped it, I immediately thought "oops".
Posted on 3/21/18 at 3:12 pm to S1C EM
Oh I've been oopsing all week.
My wife will probably never let me live this down.
My wife will probably never let me live this down.
Posted on 3/21/18 at 3:16 pm to BoogaBear
quote:
Oh I've been oopsing all week.
Give clear and correct instructions to start with. Looks like Paypal is bending over backwards to help you out.
Posted on 3/21/18 at 3:18 pm to BoogaBear
You may use this as leverage against your wrong-email@gmail friend. I'd tell them that you got a hold of your buyer and then are requesting a refund through Paypal.
That may give them a kick in the arse to just send you the money and make it a quicker process.
ETA: I wouldn't count your chickens before they hatch here either, stay on top of everyone until its settled completely.
That may give them a kick in the arse to just send you the money and make it a quicker process.
ETA: I wouldn't count your chickens before they hatch here either, stay on top of everyone until its settled completely.
This post was edited on 3/21/18 at 3:19 pm
Posted on 3/22/18 at 12:08 am to BoogaBear
Will be 2 to 4 weeks. No worries just be patient.
Posted on 3/22/18 at 2:56 am to lsujro
quote:
you need to go to ebay. payment had not been received, this email was deceptive. they should cover this and buyer should be trying to get their $ back from paypal guy.
I am assuming you did not read the whole thread, payment was made, payment was recieved, claiming otherwise will get him booted from both PayPal and Ebay.
OP made a mistake that will be rectified, he just needs to be a bit more patient, this was his mistake and not everyone has it as top priority to resolve, they have to deal with last weeks dipshits first and so on.
OP I would be careful with this charge dispute, it may blow up in both yours and the buyers faces, give it time to be resolved properly.
Posted on 3/22/18 at 7:24 am to cave canem
I had received no further communication from the person who accidentally received the funds, until a refund was issued to the buyer.
He then sends an email to me all pissed that PayPal took the funds without his knowledge.
I believe he had every intention of keeping the money.
He then sends an email to me all pissed that PayPal took the funds without his knowledge.
I believe he had every intention of keeping the money.
Posted on 3/22/18 at 7:46 am to BoogaBear
I have a small business dealing with credit card transactions routinely. I used to use PayPal every now and then as a back up.
There's no reason to be patient. PayPal takes their time because they suck, but that's not the way it should be.
I have customers double pay all the time. One email with the extra charge information included to my customer support person and they refund the money or cancel the transaction before it officially goes through instantly.
Now I know this situation was a little more complicated, but it's really a simple thing for a low end customer service service person to handle with common sense.
There's no reason to be patient. PayPal takes their time because they suck, but that's not the way it should be.
I have customers double pay all the time. One email with the extra charge information included to my customer support person and they refund the money or cancel the transaction before it officially goes through instantly.
Now I know this situation was a little more complicated, but it's really a simple thing for a low end customer service service person to handle with common sense.
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