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Jack Crevalle
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE


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Gravitiger
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
And last week many people argued that LSU makes $15-20 per person on WBB concessions.
This post was edited on 5/4 at 8:52 pm


Jerky
LSU Fan
Member since Sep 2020
347 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
If you buy from Aramark you support Aramark


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170
KamaCausey_LSU
Member since Apr 2013
8634 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
I think the contract runs through 2027 with the option to extend it to 2037. Sucks that they'll be in control for a while yet.


SpencerRob
LSU Fan
Pass Christian, MS
Member since May 2008
647 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
I’d like to give some background information that is relevant to concessions discussion. I am in no way advocating for anything, just thought it would be good for more people to know.

1) When the RFP was put out for concessions, there were only 2 bids for the contract - Aramark and Levy. That’s it - the department had to pick from one or the other as no other bids were submitted.

2) The contract is for 10 years, as will likely be the next one. LSU requires a huge capital expenditure on the part of the concessions vendor, and no one will invest in the upfront costs if the contract is shorter.

3) LSU, specifically the Athletic Department, is paid a percentage of the gross receipts, and that percentage goes up with higher volume.


Gulf Coast Tiger
LSU Fan
Ms Gulf Coast
Member since Jan 2004
13703 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
We have some of the best tailgating in the nation. Who actually eats in the stadium? All I need is a coke for my bourbon


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Eighteen
Furman Fan
Member since Dec 2006
28167 posts
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
LSU should be known nationally for the best concessions around. This state revolves around and prides itself on its food.

Gumbo, jambalaya, etc. are literally made to be served in huge quantities and large batches.

Baseball could serve crawfish at certain games.

Yet we’re stuck with cold arse hot dogs served with a shitty attitude


Gravitiger
LSU Fan
Member since Jun 2011
5864 posts
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

When the RFP was put out for concessions, there were only 2 bids for the contract - Aramark and Levy. That’s it - the department had to pick from one or the other as no other bids were submitted.
Those are basically the only two large-scale vendors in the country. Virtually every school that doesn't do it in-house uses one or the other. They also run campus dining at many universities, which is much more valuable than athletics concessions. Do you know if Aramark has that contract at LSU?
quote:

The contract is for 10 years, as will likely be the next one. LSU requires a huge capital expenditure on the part of the concessions vendor, and no one will invest in the upfront costs if the contract is shorter.
See above. That's why Levy and Aramark bought up all their competitors.
quote:

LSU, specifically the Athletic Department, is paid a percentage of the gross receipts, and that percentage goes up with higher volume.

As is virtually every school who deals with these vendors (meaning virtually every school). Volume of what? Total sales? Specific sports? Specific high-margin items?

None of that explains why our concessions quality and service suck compared to most schools who use Aramark and Levy. What it boils down to is the quality of local workers they have access to and are willing to pay for. Ohio State uses Aramark, probably has the same deal LSU does, and it's at 10× better concessions experience.
This post was edited on 5/4 at 9:26 pm


SpencerRob
LSU Fan
Pass Christian, MS
Member since May 2008
647 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
I wasn’t attempting to explain anything, just giving background that a lot of people don’t know. I don’t have a dog in the fight, I just hear people complaining who don’t seem to understand the basic considerations behind why the vendor is Aramark. I don’t eat concessions at stadiums/ballparks, I’ve never thought it was as good as what I cook while tailgating. I buy water, and that’s it.


facher08
LSU Fan
Baton Rouge
Member since Aug 2011
2281 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

I always eat before or after the game


This. With all the good food in Louisiana, I can wait a couple hours to get something decent.


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Gravitiger
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Member since Jun 2011
5864 posts
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

I wasn’t attempting to explain anything
quote:

just giving background that a lot of people don’t know
Isn't that the literal definition of attempting to explain something? I was just explaining relevant facts you didn't include.
quote:

I don’t have a dog in the fight, I just hear people complaining who don’t seem to understand the basic considerations behind why the vendor is Aramark.
I don't think anyone is disillusioned about why the vendor is Aramark. That has nothing to do with expected quality of service, which is what they are actually upset about.
quote:

I don’t eat concessions at stadiums/ballparks, I’ve never thought it was as good as what I cook while tailgating. I buy water, and that’s it.
Water is free in the venue. That's their biggest markup item.

You seem well-informed in the procurement part. Do you know any of the other specifics I asked about? Not trying to be a dick, just interested.
This post was edited on 5/4 at 9:53 pm


Ed Osteen
New Orleans Saints Fan
504
Member since Oct 2007
51148 posts
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re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
A shitty ball park dog is one of life’s great pleasures


Gravitiger
LSU Fan
Member since Jun 2011
5864 posts
 Online 

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

A shitty ball park dog is one of life’s great pleasures
There is a wide spectrum of shitty ballpark dogs, though.
This post was edited on 5/4 at 9:49 pm


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SpencerRob
LSU Fan
Pass Christian, MS
Member since May 2008
647 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
I would disagree that giving background facts is the definition of explaining why the results are deemed poor. I was providing context as to why the AD can’t simply fire Aramark and have some magical vendor that provides culinary trained chefs to prepare hot dogs for people who can’t wait 4 hours between meals.
I’ve been to every SEC football venue, and quite a few NFL venues, but I’ve never eaten at any of them, so I don’t have any knowledge base to compare it too. I’ve never heard anything but complaints about concessions food, regardless of where I have been. I suspect the logistics of distributing food throughout a stadium, combined with the fact that most of it is essentially gas station food, probably explains why most fans at most stadiums complain.


Gravitiger
LSU Fan
Member since Jun 2011
5864 posts
 Online 

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

I would disagree that giving background facts is the definition of explaining why the results are deemed poor
I would disagree with your definition of explaining. Probably so would your middle school English teacher.
quote:

I was providing context as to why the AD can’t simply fire Aramark and have some magical vendor that provides culinary trained chefs to prepare hot dogs for people who can’t wait 4 hours between meals.
Yeah, no one said that or expects that. Again, that's also the literal definition of "attempting to explain something". And it's a straw man.
quote:

I’ve been to every SEC football venue, and quite a few NFL venues, but I’ve never eaten at any of them, so I don’t have any knowledge base to compare it too. I’ve never heard anything but complaints about concessions food, regardless of where I have been. I suspect the logistics of distributing food throughout a stadium, combined with the fact that most of it is essentially gas station food, probably explains why most fans at most stadiums complain.
I don't even know how this is relevant. For all the context you provided, you left out even more. Aramark provides delicious, fresh food at many college venues, employing local workers at minimum wage. The question was why it's different at LSU.
This post was edited on 5/4 at 10:14 pm


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110
GPLebl
LSU Fan
Member since Dec 2020
89 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
Take one look at the people working for them. If you think you are going to get good service from those things, then you have never been to a Popeyes or any other fast food joint not named Chick-fil-a!


Lickitty Split
LSU Fan
Inside
Member since Apr 2017
2886 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
I met the Aramark rep one time at a local establishment in Baton Rouge. He was a loquacious fellow from up north. Without saying it, he said Baton Rouge was the most racist place he’s been to. Of course this was not too long after the Alton Sterling thing.

He said the Baton Rouge government wouldn’t even consider using Aramark because he was white. The government only wanted to do business with black people. He felt discriminated against because of his skin color.

I say all of this to tell you he was very receptive to my criticism of their product. He wanted to know what they were doing wrong and how they could improve.

Maybe you should reach out to Aramark and let them know your complaints instead of bringing it here.


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TigerCub
LSU Fan
Team Boxtard
Member since May 2006
17803 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
They had some new stuff this weekend at the 3B side concourse concession and were actually cooking the food on site. The hamburger I had wasn't that bad, way better than the ones from earlier in the season.


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The Pirate King
USA Fan
Pangu
Member since May 2014
42234 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
quote:

Yet we’re stuck with cold arse hot dogs served with a shitty attitude


By people who can’t do simple addition or subtraction.
This post was edited on 5/5 at 12:05 am


LSU Delts
New York Yankees Fan
Louisiana
Member since Dec 2007
2122 posts

re: LSU concession are horrible...thank you ARAMARK for HORRIBLE HORRIBLE SERVICE
This is some of Levy's concessions at Notre Dame.



This post was edited on 5/5 at 2:05 am


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