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Auto delivery gone wrong

Posted on 10/2/26 at 9:51 pm
Posted by BoogaBear
Member since Jul 2013
7584 posts
Posted on 10/2/26 at 9:51 pm
So this place loves to bitch about vehicles, they love to bitch about illegals, they love to bitch about overloaded vehicles. Let my pain be your pleasure.

Here's the story, bought a vehicle, Yukon XL with the duramax. It was being delivered from out of state. I have no control over delivery, the dealer arranged it.

It gets picked up, I get a message, "I have Yukon, be here 2:30" ok cool. 2:30 rolls around, he send me a pic of my driveway and says "i am on spot" I said ok, I'll come meet you.

I get down there with my wife, and immediately I say, no fricking way he just towed this with a 1500...900 miles. Well he sure as shite did. So I go to tell the dude just pull down my driveway, he already has the car unstrapped, he said it's all good in broken English.

I though to myself well, ok, this is his responsibility until he hands me the keys. So he hops in the Yukon on the trailer, starts backing it down and as soon as the weight gets behind the trailer wheels. Pivot point changes, physics happens, the rear axle of the tow vehicle didn't get light, it lifted off the ground. He points at me and says something in Ukrainian whole pointing at the tow vehicle. It's all happening in slow motion, I know exactly what's happening. I said nope, took a step back and there he goes. Truck slides about 50 feet before Jack knifing itself into the trailer, into a power pole. All with our new vehicle not strapped on the trailer. No one inside the tow vehicle, him sitting in the Yukon, not a wheel chock in sight.

I have a complete insurance mess on my hands now. The Yukon was damaged. His truck was fricked (he changed his tire and drove away, fairly certain the axle was bent). He was a non US citizen, with a valid driver's license and valid insurance. Claim has been filed, police report filed.



Posted by SG_Geaux
Beautiful St George, LA
Member since Aug 2004
81107 posts
Posted on 10/2/26 at 9:53 pm to
Posted by fr33manator
Baton Rouge
Member since Oct 2010
135304 posts
Posted on 10/2/26 at 9:57 pm to
Why on earth didn't you set up your own delivery?
Posted by Spankum
The Sip
Member since Jan 2007
63707 posts
Posted on 10/2/26 at 9:59 pm to
Holy hell that sounds like a hell of a mess! He could have either pulled the youkon forward or backed it off the trailer and the whole mess would have halted. Unfortunately, the instincts are to stomp the brake of whatever you are driving.
Posted by Tiger Prawn
Member since Dec 2016
26646 posts
Posted on 10/2/26 at 10:00 pm to
quote:

I have a complete insurance mess on my hands now. The Yukon was damaged.
Why do you have an insurance mess on your hands?

Refuse delivery because the delivery service damaged the vehicle. The dealer arranged the deliver service, so its their problem.
This post was edited on 10/2/26 at 10:00 pm
Posted by Lynyrd
Under the Tilt-a-Whirl
Member since Jun 2010
13427 posts
Posted on 10/2/26 at 10:00 pm to
quote:

he said it's all good in broken English.



quote:

He points at me and says something in Ukrainian

At least you know Ukrainian. It might help
Posted by billjamin
Houston
Member since Jun 2019
19925 posts
Posted on 10/2/26 at 10:00 pm to
Holy shite that’s amazing. Sorry for your shitty luck but thanks for sharing.

I’ve seen some super sketchy shite back when were we getting things hotshotted out to west Texas. Best was an old Tacoma with a 2500lb pump head just banging around in the bed. Dude told me he had 3 blow outs and the side of his bed was fricked from it not being strapped down.
Posted by tigergirl10
Member since Jul 2019
10786 posts
Posted on 10/2/26 at 10:00 pm to
Why in hell would you spend 100k on a depreciable asset? I will never understand this.
Posted by East Coast Band
Member since Nov 2010
67239 posts
Posted on 10/2/26 at 10:04 pm to
At least he didn't kill anyone.
As far as we know.
Posted by BoogaBear
Member since Jul 2013
7584 posts
Posted on 10/2/26 at 10:05 pm to
quote:

Refuse delivery because the delivery service damaged the vehicle. The dealer arranged the deliver service, so its their problem.


Yeah I'm not going to lie, while everything was happening and all I was trying to think of every angle. They finally got it off the trailer and the tow truck driver (not transport) gave me the keys. I refused to sign any acceptance of delivery so it's just sitting in my driveway so we could clear the road.
Posted by cubsfan5150
NWA
Member since Nov 2007
19105 posts
Posted on 10/2/26 at 10:06 pm to
quote:

He was a non US citizen


You know this how?
Posted by WestSideTiger
Baton Rouge
Member since Jan 2004
5613 posts
Posted on 10/2/26 at 10:08 pm to
quote:

no fricking way he just towed this with a 1500...900 miles.

Apparently that was the easy part.

Posted by BoogaBear
Member since Jul 2013
7584 posts
Posted on 10/2/26 at 10:08 pm to
quote:

You know this how?


He told the sheriff he was not a citizen, presented a valid license, valid insurance. All validated.
Posted by backbone
Colorado
Member since Jul 2026
665 posts
Posted on 10/2/26 at 10:09 pm to
That’s crazy. Pulling a 6k pound vehicle with a 1/2 ton gas burner, not including weight of trailer.
Posted by OK Roughneck
The Sooner State
Member since Aug 2021
20419 posts
Posted on 10/2/26 at 10:10 pm to
Wish you had video of all of that chaos going on.

Sorry about the damage to your new vehicle.
Posted by fr33manator
Baton Rouge
Member since Oct 2010
135304 posts
Posted on 10/2/26 at 10:13 pm to
Seems like whatever you "saved" buying it out of town and paying to have it shipped might not be worth the headache, paperwork and time wasted.

Could go somewhere local, get what you want and just drive it home.

Are Yukon XLs hard to find or something?
Or at least line up a reputable shipper if you are going the out of town route.

I can't imagine buying a vehicle I've never driven
Posted by GreenRockTiger
vortex to the whirlpool of despair
Member since Jun 2020
61996 posts
Posted on 10/2/26 at 10:15 pm to
Wow.

When we bought our vehicle out of state last year, we flew in to the city and drove it home.

I guess we aren’t baller enough to have it shipped.
Posted by BoogaBear
Member since Jul 2013
7584 posts
Posted on 10/2/26 at 10:16 pm to
quote:

Are Yukon XLs hard to find or something?


The diesels aren't easy to find, even harder to find one at a decent price.

ETA: we traded in a Yukon XL with the 6.2 we wanted out of because of the engine issues.
This post was edited on 10/2/26 at 10:17 pm
Posted by backbone
Colorado
Member since Jul 2026
665 posts
Posted on 10/2/26 at 10:17 pm to
I believe there’s 2 idiots in this story, The carrier and the recipient.
Posted by MRTigerFan
Baton Rouge
Member since Sep 2008
7568 posts
Posted on 10/2/26 at 10:17 pm to
I'm not understanding exactly what happened here and I have so many questions. So the rear wheels came off the ground and the truck and trailer just started sliding? How did the tow truck slide 50ft into a power pole? Was it rolling (front wheels) or actually sliding? What damage was done to the Yukon? It looks ok in the picture. Why did you accept the keys? Did you contact the seller?
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