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Weird plumbing issue in brand new house with tankless water heater

Posted on 2/13/23 at 4:15 pm
Posted by Handsome Pete
Member since Apr 2019
1323 posts
Posted on 2/13/23 at 4:15 pm
Moved into my new house, new construction, with a tankless water heater. We have the water heat setting maxed out at 140 degrees. Often when we first start a shower or faucet, it doesn't get too hot and water pressure is low, no matter how long it runs. If we turn it off, then back on immediately it gets hot and water pressure improves. Sometimes have to turn off and on a couple times. Any ideas? Faucet issue or water heater issue?
Posted by way_south
Member since Jul 2017
815 posts
Posted on 2/13/23 at 4:20 pm to
Are you in a well? Had a similar issue and had to crank up the psi on our well tank. Issue with hot water was not enough flow to kickoff the on demand heater.
Posted by LSUDad
Still on the move
Member since May 2004
58797 posts
Posted on 2/13/23 at 4:35 pm to
Where you located?

Also make sure all valves are wide open.
This post was edited on 2/13/23 at 4:36 pm
Posted by poochie
Houma, la
Member since Apr 2007
6289 posts
Posted on 2/13/23 at 4:49 pm to
Maybe there's some air in the line somewhere restricting flow. That is weird.
Posted by Blah Blah Blah Dude
My 20 is in the 225
Member since Mar 2009
652 posts
Posted on 2/13/23 at 7:49 pm to
I agree that there may be an air pocket in the heater. Is there a high point bleed on it to check the water outlet?
Posted by Saskwatch
Member since Feb 2016
16571 posts
Posted on 2/13/23 at 8:13 pm to
quote:

Moved into my new house, new construction, with a tankless water heater.


Have you checked your panel by the unit? They have corresponding number codes that will blink depending on the error.
Posted by Drop4Loss
Birds Eye Of Deaf Valley
Member since Oct 2007
3866 posts
Posted on 2/13/23 at 9:11 pm to
New house ......
Youve got trash in your lines
Remove and clean all faucet filters
Posted by Handsome Pete
Member since Apr 2019
1323 posts
Posted on 2/13/23 at 9:31 pm to
quote:

Are you in a well?


Not a well. I'm in Baton Rouge in city water.
Posted by Handsome Pete
Member since Apr 2019
1323 posts
Posted on 2/13/23 at 9:32 pm to
quote:

Have you checked your panel by the unit?


Unit looks good, no error message or alerts.
Posted by Handsome Pete
Member since Apr 2019
1323 posts
Posted on 2/13/23 at 9:34 pm to
quote:

New house ...... Youve got trash in your lines


How would that affect the hot water? Literally sometimes the water will be lukewarm and stay that way until I turn it off then right back on. Then it's steaming hot. I thought this might be a quirk of tankless water heaters.
Posted by tigers win2
Baton Rouge
Member since Oct 2009
3838 posts
Posted on 2/13/23 at 11:00 pm to
quote:

Literally sometimes the water will be lukewarm and stay that way until I turn it off then right back on. Then it's steaming hot. I thought this might be a quirk of tankless water heaters.


The tankless heater fires up when it detects water movement/ flow. I have two of them and sometimes during very cold outside temperatures mine do what you’re describing. If i open and close the faucet once or twice, it picks up the flow and water gets appropriately hot. Doesn’t usually happen unless temperatures are in low thirties or below. My tankless units are in the attic.

I’ve replaced one and both the older unit (10 years) and newer unit (2 years) have done it at times.
Posted by omegaman66
greenwell springs
Member since Oct 2007
22781 posts
Posted on 2/14/23 at 12:28 am to
quote:

How would that affect the hot water? Literally sometimes the water will be lukewarm and stay that way until I turn it off then right back on. Then it's steaming hot. I thought this might be a quirk of tankless water heaters.


If your heater is electric then it could be a bad breaker. My heater has two breakers. One was bad but the other was not. So at times we would get hot and sometimes just warm. Changed breaker and that fixed that issue.
Posted by LSUDad
Still on the move
Member since May 2004
58797 posts
Posted on 2/14/23 at 1:34 am to
Might try opening all hot water faucets. If any restrictions, that would move it. Make sure all faucets are cleaned, the strainer part. Also for the shower head, remove the orifice.
I just had one installed for a friend, the tankless. The plumber I use knows more about those things. I you can’t get it to working properly, let me know.
This post was edited on 2/14/23 at 1:39 am
Posted by Handsome Pete
Member since Apr 2019
1323 posts
Posted on 2/14/23 at 6:11 am to
quote:

The tankless heater fires up when it detects water movement/ flow. I have two of them and sometimes during very cold outside temperatures mine do what you’re describing. If i open and close the faucet once or twice, it picks up the flow and water gets appropriately hot. Doesn’t usually happen unless temperatures are in low thirties or below. My tankless units are in the attic.


This is kind of what I thought might be going on. And mine was installed outside on an exterior wall of the house, so maybe it's an external temp thing.
Posted by baldona
Florida
Member since Feb 2016
20481 posts
Posted on 2/14/23 at 6:54 am to
As said I’d take the head off the shower head and make sure there’s no screen that has a blockage, and run the shower with the head off to clear the line.

It’s possible your valve is loose or bad and not catching every time? Thereby not letting enough water out?

If that doesn’t solve it I’d consider asking the water heater company.
Posted by dlmast87
Amish Country
Member since Dec 2007
1941 posts
Posted on 2/14/23 at 8:50 am to
We had similar issues with ours when we moved into our new construction. Ended up having sawdust and other junk in the lines. Plumber cleaned it out and it's worked fine ever since.
Posted by idlewatcher
County Jail
Member since Jan 2012
79188 posts
Posted on 2/14/23 at 9:09 am to
quote:

Remove and clean all faucet filters


It's amazing how well that works
Posted by themicah85
DALLAS TX
Member since Jul 2015
3501 posts
Posted on 2/14/23 at 9:13 am to
What kind of tankless unit is it?
Posted by notbilly
alter
Member since Sep 2015
4539 posts
Posted on 2/14/23 at 10:29 am to
quote:

Often when we first start a shower or faucet, it doesn't get too hot and water pressure is low, no matter how long it runs.

Is this every shower and faucet in the house? If it's just one or two, you may have junk in the hot water lines leading to a particular room or maybe the heater itself if it's everything. I had a similar issue in a guest bathroom. It had a faucet that had something caught in it that restricted flow to the faucet where it combined the hot and cold water. Once we cleaned it, no issues.
Posted by KingofZydeco
On da bayou
Member since Jul 2009
1000 posts
Posted on 2/15/23 at 8:11 pm to
140F setpoint could be too high… seems counterintuitive, but if u lower the set temp, you’ll be flowing more hot water to the shower head than you would have with the higher SP. This will ensure you have enough flow to keep the tankless kicked on.

When this happens is your shower set on max hot or what % to full hot?

You can also try and run another hot water tub faucet (to ensure you have enough flow demand to make the water heater kick on).
This post was edited on 2/15/23 at 8:13 pm
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