Maytag washer touch screen

Bought a new Maytag washer in December. Has touch screen controls. I need to hold my finger on the start touch pad for about 30 seconds until I see the Maytag logo appear, then keep holding until I get a “restarting” screen. Need to keep holding while screen goes black for another 30 seconds until a 5,4,3,2,1 countdown starts. Sometimes an hourglass shows up for 30 seconds, sometimes not. Then I finally get an actual working touch screen with the options for temp, speed, and dirt level. At that point I should be able to cycle through those and put my finger on the actual “play” touch pad. 1 1/2 minutes or so just to get the thing to start.

Does anyone else have one of these and is this lunacy the way yours works? I just had to try the process about 10 times because it kept kicking turning off before I could hit the cycles on the touch screen itself. Had to unplug for 5 minutes for a hard reset. Finally got it to cooperate on the 2nd try after plugging back in.