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re: Ego blower quit working

Posted on 4/4/23 at 2:48 pm to
Posted by unclejhim
Folsom, La.
Member since Nov 2011
3703 posts
Posted on 4/4/23 at 2:48 pm to
I bought one in 2021. I did register it and the battery failed just yesterday. I called customer service they had me do a test on it and call them back. After the test they confirmed it was a bad battery. They said they would mail a new one and when I receive it, I am to call them and register the new battery. Pretty good customer service in my opinion. Although it sounds like they may have issues with their batteries.
Posted by GCTigahs
Member since Oct 2014
2274 posts
Posted on 4/4/23 at 3:15 pm to
Good to know. I bought one of their blowers last June. For how proud they are of them, I’d expect the battery to last longer than a yr. After seeing this thread, I went to their website to make sure I registered mine last summer.
Posted by Korkstand
Member since Nov 2003
28997 posts
Posted on 4/4/23 at 4:44 pm to
I had a battery fail but it was mostly my fault. For those who have had failed batteries, what capacity were they? Mine was a small one, 2.0 or 2.5 amp hour, and I killed it by working it too hard with the edger. It shut itself off several times but I kept pushing it. I've had my replacement pack for a couple years now and no problems, and I have a couple 5ah packs now and they have never shut down under load like the small pack did. I believe this is because with twice as many cells, each one only works half as hard.
Posted by unclejhim
Folsom, La.
Member since Nov 2011
3703 posts
Posted on 5/5/23 at 9:33 am to
quote:

Although it sounds like they may have issues with their batteries.



I Received and registered the new battery on 4/17. last week the new battery quit charging. I've used this battery maybe twice!!
Called EGO and no questions asked the said they would send a new battery. Looks like I was correct, they have problems with their batteries.
Posted by TeddyPadillac
Member since Dec 2010
28560 posts
Posted on 5/5/23 at 10:32 am to
quote:

my battery went bad right after the 3 year warranty expired, $250 for a new one


you could have just bought the chainsaw that came with a new battery for cheaper than that.
Posted by Wraytex
San Antonio - Gonzales
Member since Jun 2020
2884 posts
Posted on 5/5/23 at 12:39 pm to
Thanks for the heads up, will definitely register the chainsaw that's on the way.


quote:

maybe the Chinese got confused when they came up with the name.


Reminded me of the Datsun joke...
Posted by Wraytex
San Antonio - Gonzales
Member since Jun 2020
2884 posts
Posted on 5/5/23 at 12:41 pm to
quote:

you could have just bought the chainsaw that came with a new battery for cheaper than that.





Still can. LINK
Posted by jfw3535
South of Bunkie
Member since Mar 2008
5192 posts
Posted on 5/5/23 at 12:50 pm to
quote:

Ego blower quit working

Perhaps you should have shelled out a few more bucks for the Superego version.
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