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Dishwasher Leak - Now What?

Posted on 4/9/21 at 12:41 pm
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/9/21 at 12:41 pm
Decided to replace our dishwasher and as the delivery guy was grabbing the new one, I went to check out the space.

Need to pull up the wood to check out the subfloor, but we'd need to move the entire island to fully understand.

Space is above a bedroom downstairs which shows no visible damage to the ceiling, but I'm concerned about the extent of damage.
This post was edited on 4/12/21 at 12:23 pm
Posted by ItzMe1972
Member since Dec 2013
9801 posts
Posted on 4/9/21 at 1:32 pm to
Dishwasher is upstairs?
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/9/21 at 1:42 pm to
Correct, it's a "walk out basement" style home built on a hillside. So, technically downstairs is a finished basement/living area.
Posted by ItzMe1972
Member since Dec 2013
9801 posts
Posted on 4/9/21 at 1:46 pm to
I would just dry the area under the dishwasher and examine the wood. Most dishwashers are very nasty underneath.

If the wood is just warped or discolored I wouldn't worry too much. You could put some diluted bleach if you see mold.

But if the structure is ok (see no leaking below) and the wood is not rotten, I'd dry it, clean it, and shove the new DW back in place.
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/9/21 at 3:39 pm to
quote:

Space is above a bedroom downstairs which shows no visible damage to the ceiling, but I'm concerned about the extent of damage.


If the ceiling is drywall, I would say you can be fairly confident it hasn’t caused any major damage. If you really want to be sure, cut out some of the drywall and check from beneath. If the subfloor is solid, let everything dry out and repair the drywall. If not, well...
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/9/21 at 4:35 pm to
Removed the hardwood in the dishwasher space and it's incredibly wet and nasty on subfloor. I can tell water is also in the void between the cabinets by looking through the hole where the drain hose passes.

From what I can see, without removing a ton of flooring and the island, the water spread pretty far. From here, I'm just hoping it didn't penetrate below the subfloor.
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/9/21 at 5:34 pm to
Good luck. I had a leak at the supply line to my fridge’s ice maker that ended up with us ripping out >1,000 square feet of subfloor. It was ultimately a positive as it was the catalyst for a renovation we had been wanting to do, and was partly subsidized by our homeowner’s insurance.

If it’s a leak that was hidden, it should be covered by insurance, so long as you took action to stop the leak as soon as it was discovered. If the leak is extensive, costs will add up fast— especially given the current price of building materials. And word to the wise, even if you see anything resembling mold, do NOT tell the insurance company. You likely have a $5-10K mold limit and they will likely try to screw you. I had to fight tooth and nail with my insurance company to get them to do the right thing.

If it goes south, ping me and I’m happy to share what helped in my dealings.
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/9/21 at 6:02 pm to

This post was edited on 4/12/21 at 12:24 pm
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/9/21 at 8:19 pm to
Don’t depend on the water remediation guy’s advice on insurance. My leak had to be going on for months. The line had cracked where it was coming up through the floor. My wife asked me about a stain in the cabinet next to the fridge and it was clearly a water stain. I pulled out the fridge and everything was bone dry (was a tile floor). Went into the attic to check for a roof leak that may have been running down the wall, but nothing. Crawled under the house (was sprayed with closed cell) and didn’t see anything, until my flashlight caught a drip. Immediately shut the water, pulled out the fridge and busted a couple of tiles out. Soaked subfloor. The water had been migrating between two layers of subfloor and spread to 6 other rooms.

Don’t volunteer any opinion to the insurance company or adjuster relative to how long it’s been going on, just point out that it wasn’t visible and you acted immediately upon finding it. Take pics if you tear anything out.

There’s an adjuster on the board; hopefully he’ll come by and give some feedback.
Posted by miramon
Member since Oct 2016
176 posts
Posted on 4/9/21 at 8:32 pm to
Most homeowners insurance policies today have added an endorsement which states that if a hidden leak went on for more than 14 days there is no coverage. I believe State Farm recently won a case that went to litigation for this.
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/9/21 at 8:43 pm to
quote:

Most homeowners insurance policies today have added an endorsement which states that if a hidden leak went on for more than 14 days there is no coverage. I believe State Farm recently won a case that went to litigation for this.


Yeesh! Guess I lucked out with my coverage.

Unless there’s evident decay from the OP’s leak, I see no reason he can’t claim it’s sudden and accidental. It doesn’t take long for a leak like that to get out of control and he has no idea on if it’s gone on for some time. Like I said, offer no opinion.
Posted by wickowick
Head of Island
Member since Dec 2006
45809 posts
Posted on 4/9/21 at 9:49 pm to
quote:

Unless there’s evident decay from the OP’s leak, I see no reason he can’t claim it’s sudden and accidental. It doesn’t take long for a leak like that to get out of control and he has no idea on if it’s gone on for some time. Like I said, offer no opinion


You would be wrong in your opinion. An experienced adjuster is going to know it is ongoing and deny the damage. Your decision to withhold information doesn’t change the facts of the claim
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/9/21 at 9:54 pm to
You’re the adjuster I was referring to earlier (I think).

Serious question— can you explain why my HI covered a leak that was clearly going on for months if this is the case? I can’t imagine I just got lucky...
Posted by wickowick
Head of Island
Member since Dec 2006
45809 posts
Posted on 4/9/21 at 10:14 pm to
Some insurance carriers are more lax in their definition of an ongoing leak than others or you just got rookie adjuster that didn’t know what they were doing.
Posted by GeauxldMember
Member since Nov 2003
4388 posts
Posted on 4/10/21 at 10:23 am to
OP— guess my situation was an anomaly and you shouldn’t listen to me.

Good luck.
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/10/21 at 11:15 am to
Mitigation folks verified spread to downstairs, going to a big deal, much of kitchen needs to be pulled out.
This post was edited on 4/12/21 at 12:24 pm
Posted by diat150
Louisiana
Member since Jun 2005
43553 posts
Posted on 4/10/21 at 1:23 pm to
quote:

Kinda crap that makes insurance feel pointless. Mitigation folks verified spread to downstairs, going to a big deal, much of kitchen needs to be pulled out.




Next time yank the hose off and let it run a little while lmao.
Posted by Knucklehead
Member since Oct 2018
295 posts
Posted on 4/10/21 at 3:35 pm to
For insurance to respond, the leak must be “sudden and accidental.”

Doesn’t sound like this water leak was “sudden.”
Posted by ItzMe1972
Member since Dec 2013
9801 posts
Posted on 4/10/21 at 4:52 pm to
So you got some water downstairs. What does that mean?

Is there major damage, toxic mold, etc. Or just some stains?

It’s not unusual to go in an attic and see some dark areas that were wet at one time. Granted, an attic gets hot and can dry out.

I’ve never used a water remediation service, but would be cautious of an oversell. Know any builders/carpenters who could take a look?
This post was edited on 4/10/21 at 4:56 pm
Posted by LSUfan20005
Member since Sep 2012
8817 posts
Posted on 4/10/21 at 8:22 pm to
Means downstairs ceiling may need to be removed/replaced. Hoping cutting a few holes and drying will be enough.
This post was edited on 4/12/21 at 12:25 pm
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