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Started By
Message
re: Showing up at a restaurant,minutes after posted closing time.
Posted on 5/31/11 at 10:06 am to Hulkklogan
Posted on 5/31/11 at 10:06 am to Hulkklogan
quote:
That is just rude and that doesn't happen all that often.
That's the problem right there. It's rude for the customer to do business during business hours? You get mad at the customers when you should be getting mad at your bosses. As has already been said, post seating hours instead of open and close time and the problem is solved.
0
Posted on 5/31/11 at 10:06 am to LNCHBOX
quote:
No, they just insinuate that the service will be bad or your food will me tampered with.
I never messed with someone's food.
I don't give bad service on purpose. I've only suggested you don't go by the table as much, doing closing duties, if its the only table in the section if you hover too closely tables feel rushed, you don't go as often you miss refills and shite.
Posted on 5/31/11 at 10:16 am to Grrrl
quote:Many folks tip extra for that kinda service and attitude. This is probably why you did well....
, I made great money doing that while in school. I generally enjoyed it because I liked my coworkers and I like being social and talking to people.
Posted on 5/31/11 at 10:17 am to Grrrl
quote:
I never messed with someone's food.
This isn't just about you, but you know that. There have been more than enough posts in this thread (and countless others on this topic) to know that SIN workers do in fact mess with people's food. These same people also expect 20% tip regardless of their service.
Back to the original point. No one should ever expect to be seated after closing time.
But if they get there at 9:59, of course they should.
Posted on 5/31/11 at 10:19 am to Hulkklogan
quote:
I think you're the one embellishing a bit. I mean yeah you'd hear "aw man, shite, customers"
no i'm not, hulk, i have both worked in the industry and been a frequent customer of it for 20 years now and yes, the "aw, shite man" sentiment persists .. if you think not, you are either being naive or just defending the industry ..
quote:
but nobody would be legit pissed off or irritated enough to keep complaining or do anything to food, even in the last 10 or 15 minutes
i would certainly hope not, since that would be criminal ..
quote:
The only time people got legit mad is if a big (5-6 top) table walked in a few minutes before close. That is just rude and that doesn't happen all that often
and how is that rude ? that's business .. if everyone has to be finished eating at 10PM, put that on the door ... once again, i abide by these unwritten rules and personally do not do it .. but i think it is silly to become irritated with revenue and residual revenue ..
Posted on 5/31/11 at 10:19 am to LNCHBOX
Sounds like golfer has had plenty of shite in his food.
Posted on 5/31/11 at 10:20 am to Y.A. Tittle
quote:
Wasn't a difficult catch, really. Pretty much lobbed that one in.
you put it on the rim for an easy dunk for me ..
and did you ever notice that he would do that more on monday and tuesday nights ??
This post was edited on 5/31/11 at 10:21 am
Posted on 5/31/11 at 10:23 am to TigahRag
quote:
no i'm not, hulk, i have both worked in the industry and been a frequent customer of it for 20 years now and yes, the "aw, shite man" sentiment persists .. if you think not, you are either being naive or just defending the industry ..
Yeah, someone says "aw shite, more customers" and that's a travesty
Everyone bitches at their job, in this case the employees have to stop cleaning and cook. It's a complaint, it's not like they're pissed off and are going to do anything to your food. That's why I said you're embellishing. You're making it sound like people are hollering, throwing shite around, and purposefully screwing up food because someone came in an hour before close.. that just doesn't happen by anyone that is reasonable or level-headed. quote:
and how is that rude ? that's business .. if everyone has to be finished eating at 10PM, put that on the door ... once again, i abide by these unwritten rules and personally do not do it .. but i think it is silly to become irritated with revenue and residual revenue ..
It's rude because it's inconsiderate. That's not hard to understand. Sure, it'll be done and owners/managers will not refuse customers but that doesn't make it less inconsiderate or annoying to have to deal with it. The revenue is probably just barely going to pay costs of keeping people on longer than they need to and there is no guarantee of residual revenue.
This post was edited on 5/31/11 at 10:26 am
Posted on 5/31/11 at 10:29 am to Hulkklogan
quote:
It's rude because it's inconsiderate
Then change the hours of operation. If you want to leave at 10, say you're open til 8:30. Or, and this is a stretch, you could realize that your job is to serve people. If these people are seated before you close, it is your job. It's not inconsiderate on their part, they are there within the operating hours.
What's inconsiderate is SIN workers' bullshite attitude that they should have to serve someone who gets there "late"
Posted on 5/31/11 at 10:33 am to LNCHBOX
quote:
Then change the hours of operation. If you want to leave at 10, say you're open til 8:30. Or, and this is a stretch, you could realize that your job is to serve people. If these people are seated before you close, it is your job. It's not inconsiderate on their part, they are there within the operating hours.
What's inconsiderate is SIN workers' bullshite attitude that they should have to serve someone who gets there "late"
My problem wasn't with someone who stays past close if they get there 15+ minutes before close, although that is pretty irritating. It was the people who show up JUST before close. Almost like it's a deliberate spit in the face. Hours are clearly marked, the lights are clearly dim, and there's clearly nobody there and we're clearly about to close.
quote:
What's inconsiderate is SIN workers' bullshite attitude that they should have to serve someone who gets there "late"
No, what's bullshite is working a 10 hour shift in a kitchen only to have someone walk in 2 minutes before you get off, forcing you to work another hour on their behalf.
This post was edited on 5/31/11 at 10:34 am
Posted on 5/31/11 at 10:37 am to Hulkklogan
quote:
No, what's bullshite is working a 10 hour shift in a kitchen only to have someone walk in 2 minutes before you get off, forcing you to work another hour on their behalf.
Find another job then....they are getting paid for this extra hour right...??
Posted on 5/31/11 at 10:39 am to Guzzlingil
quote:
Find another job then....they are getting paid for this extra hour right...??
Sorry but $8 isn't going to make me want to stay an extra hour at work cleaning and cooking food for someone who knows the place is closing.
And the KM that I had was on salary, so he didn't get paid for the extra time. Just part of his job to stay late if necessary.
Posted on 5/31/11 at 10:39 am to Hulkklogan
quote:
You're making it sound like people are hollering, throwing shite around, and purposefully screwing up food because someone came in an hour before close..
could you link me to the post that i said something even remotely close to this ?
quote:
It's rude because it's inconsiderate. That's not hard to understand. Sure, it'll be done and owners/managers will not refuse customers but that doesn't make it less inconsiderate or annoying to have to deal with it
how is it truly inconsiderate to walk in at 9:30 when you close at 10?
quote:
The revenue is probably just barely going to pay costs of keeping people on longer than they need to and there is no guarantee of residual revenue.
no, there's not .. but if you are rude, there is a guarantee that they will tell 10 friends who will tell 5 friends, etc. that restaurant X is nothing but a bunch of jackasses .. BR is a small town and i have seen word of mouth make or break many businesses here ..
Posted on 5/31/11 at 10:41 am to TigahRag
quote:White boys can't dunk. Larry Bird is 6'9" and couldn't dunk.
you put it on the rim for an easy dunk for me ..
Posted on 5/31/11 at 10:41 am to Hulkklogan
quote:
Sorry but $8 isn't going to make me want to stay an extra hour at work cleaning and cooking food for someone who knows the place is closing.
then you really don't like your job if you feel like you are underpaid, because that is what you saying here, in essence ..
quote:
And the KM that I had was on salary, so he didn't get paid for the extra time. Just part of his job to stay late if necessary.
welcome to the rest of the real world ..
Posted on 5/31/11 at 10:41 am to Hulkklogan
quote:
It was the people who show up JUST before close. Almost like it's a deliberate spit in the face. Hours are clearly marked, the lights are clearly dim, and there's clearly nobody there and we're clearly about to close.
I don't think the precise timing is the issue, so much as what you touch on here.
Walking into a completely empty place two minutes before the posted closing time and expecting a full service meal (which seems a bit creepy to me), is a bit different than walking into a still bustling place two minutes before the posted closing time and expecting the same thing.
Posted on 5/31/11 at 10:41 am to TigahRag
quote:
could you link me to the post that i said something even remotely close to this ?
You didn't say that's what is done, but you are making it sound like a kitchen crew is up in arms over someone coming in 30 minutes prior to close, and generally that is not the case.
quote:
how is it truly inconsiderate to walk in at 9:30 when you close at 10?
You obviously have misunderstood me. I said a few minutes before close, not 30 minutes. For me personally, and for my coworkers at the time, 30 minutes was not that big of a deal. It was when people would come in 2,3,4, or even 5 minutes before close when it's obvious it's closing time.
eta:
I don't work in a restaurant anymore. I work tech support where I almost routinely end up working 10-15 minutes late because I get a call 30 seconds before I am supposed to get off... Annoying, yes. But nothing nearly as bad as when I worked in a restaurant and this would happen.
This post was edited on 5/31/11 at 10:43 am
Posted on 5/31/11 at 10:42 am to Hulkklogan
quote:
My problem wasn't with someone who stays past close if they get there 15+ minutes before close, although that is pretty irritating
The bold is the problem with your attitude. Change the hours, get another job, or shut the frick up.
quote:
lmost like it's a deliberate spit in the face.
No it isn't.
quote:
Hours are clearly marked
And...
That's my point. The hours are clearly marked, and you're pissed people get there before close.
quote:
No, what's bullshite is working a 10 hour shift in a kitchen only to have someone walk in 2 minutes before you get off, forcing you to work another hour on their behalf.
You don't get off at close. Also, this is a situation that happens in so many lines of work.
Posted on 5/31/11 at 10:43 am to Hulkklogan
quote:
You didn't say that's what is done, but you are making it sound like a kitchen crew is up in arms over someone coming in 30 minutes prior to close, and generally that is not the case.
once again .. let's stop exaggerating here ..
Posted on 5/31/11 at 10:44 am to LNCHBOX
quote:
The bold is the problem with your attitude. Change the hours, get another job, or shut the frick up.
Have you ever worked 10 hours in a kitchen?
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