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Message
Ring floodlight camera. Light wont go off.
Posted on 10/16/20 at 11:30 pm
Posted on 10/16/20 at 11:30 pm
Had two of them installed today. One went to an existing spot connected to a light switch in the garage. The second one was installed 20 feet from it and wires ran back to the first for power.
The second Ring spotlight won’t ever turn off. I have the motion zones set and sensitivity turned down. It just stays on all night while the other goes on and off with motion like it’s supposed to. What’s causing this?
The second Ring spotlight won’t ever turn off. I have the motion zones set and sensitivity turned down. It just stays on all night while the other goes on and off with motion like it’s supposed to. What’s causing this?
3
Posted on 10/17/20 at 8:23 am to pwejr88
Just call Ring as well.
They'll likely just send you a new one. They're pretty easy to work with if you've made a big purchase.
They'll likely just send you a new one. They're pretty easy to work with if you've made a big purchase.
Posted on 10/17/20 at 10:34 am to pwejr88
Most of those lights have a setting for constant on. I would double check the switches.
Posted on 10/17/20 at 10:42 am to jbgleason
quote:
I would double check the switches.
and the app.
i think there are a couple places that have on/off toggles etc
Posted on 10/17/20 at 11:17 pm to HailToTheChiz
Yeah unfortunately I’ve done that. All the settings are accurate
Posted on 10/23/20 at 9:52 pm to STLhog
Ring sent a new one.
It was installed.
It’s still doing it. What gives? Has to be something with running the new wires to the exiting floodlight, right?
It was installed.
It’s still doing it. What gives? Has to be something with running the new wires to the exiting floodlight, right?
Posted on 10/25/20 at 7:48 pm to pwejr88
Bump
Posted on 10/25/20 at 7:54 pm to pwejr88
Have you tried swapping the original with the second? That would 100% confirm it’s the wiring. I’ve been sent faulty parts before is all.
So you are saying it’s always on, or you can manually turn it off?
ETA: I gotta assuming you babe the wiring messed up if you can manually turn it off.
So you are saying it’s always on, or you can manually turn it off?
ETA: I gotta assuming you babe the wiring messed up if you can manually turn it off.
This post was edited on 10/25/20 at 7:56 pm
Posted on 10/25/20 at 8:46 pm to baldona
I can manually turn it off through the app but within one second, it turns back on.
Posted on 10/26/20 at 7:21 am to pwejr88
Is it possible something is kicking the sensor on? A branch or plant moving may be kicking on the sensor? So it’s actually working properly.
Posted on 10/26/20 at 10:37 am to baldona
I thought of that.
I have the motion zone turned away.
And also, I toggled the light off and it came back on, about 60 times over the course of three calm nights.
I have the motion zone turned away.
And also, I toggled the light off and it came back on, about 60 times over the course of three calm nights.
Posted on 10/26/20 at 1:13 pm to pwejr88
What happens if you turn ALL zones off? Would it still kick on?
Posted on 10/26/20 at 3:43 pm to nerd guy
I had to re-set my router and cannot get the damn cameras to pick up my wifi signal now! 
It's the same router!
It's the same router!
Posted on 10/26/20 at 7:17 pm to pwejr88
LED sensors are finicky. You might be getting some dirty power between the 2 units causing it to act up.
Posted on 10/26/20 at 9:19 pm to nerd guy
Will try it
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