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re: Is a large part of working in IT just playing the blame game?
Posted on 3/25/19 at 9:11 am to Tiger_n_Texas
Posted on 3/25/19 at 9:11 am to Tiger_n_Texas
Yep, it's like dropping your car off at the shop, handing over your keys, and simply saying it's broke.
0
Posted on 3/25/19 at 10:09 am to LSURep864
quote:
End users are dumb. They lie because they don’t want to troubleshoot, or answer in the affirmative to avoid sounding dumb when asked a question. Most issues are end user issues. No shite a reboot, or cable being unplugged.
I guess it depends on what side you work, the shite they force you to load on network computers absolutely destroys them on my end. End users can't even troubleshoot because you were forced to lock down the fricking system so much an end user can't do jack squat to troubleshoot. My solution to IT problems is to get an off network computer for my work that I can use whatever the frick I want and not have to deal with your security bullshite. Have to go to on network to do a lot of the paperwork side of it and put up with the nightmare that is a network computer.
Posted on 3/25/19 at 4:01 pm to Bard
Always heard it as Broken User.
Posted on 3/25/19 at 4:25 pm to Dam Guide
quote:
My solution to IT problems is to get an off network computer for my work that I can use whatever the frick I want and not have to deal with your security bullshite.
What could possibly go wrong by allowing everyone to have admin rights. .. right?
Posted on 3/25/19 at 11:10 pm to philabuck
quote:
What could possibly go wrong by allowing everyone to have admin rights. .. right?
That’s why it’s off network. I don’t get on your network and I don’t go to you unless I need parts. We cut each other out of the picture.
Obvious it’s not a solution for everyone as a lot of people need to be on network to do their work, but as a field engineer with a lot of expensive test equipment, I need to be able to install what I want when I want and not be held up on updates or even installing the app I need for my equipment by your security measures. I’ll just get on a virtual machine through remote access if I need to be on network.
This post was edited on 3/25/19 at 11:13 pm
Posted on 3/26/19 at 8:51 am to BulldogXero
I know this thread is 4 days old... but yes, yes it is. I've been working End-User support for 4 years now. In 2 weeks I move into back-office IT work... but yes, it's basically been 4 years of fixing PICNIC issues. 
This post was edited on 3/26/19 at 8:52 am
Posted on 3/26/19 at 11:21 am to BulldogXero
Eh.
Perhaps if you can find a company with enough bloat to keep you unnoticed.
I do run into people/groups where there is a lot of work done to prove an issue is theirs to own.
Not a normal every day experience here.
Perhaps if you can find a company with enough bloat to keep you unnoticed.
I do run into people/groups where there is a lot of work done to prove an issue is theirs to own.
Not a normal every day experience here.
Posted on 3/26/19 at 1:54 pm to BulldogXero
On the solution and implementation side of IT, commonly called engineering or architecture, we love problems. The more problems we get to fix, the better. Bring us your tired, poor, and broken. We'll fix it up real good.
Posted on 3/26/19 at 3:53 pm to BulldogXero
quote:
m
I do IT support for a PC application and it would seem to me that many times there are issues caused by no fault of the application itself but by something related to the user's PC and/or network that a simple google search of the problem would reveal.
General IT support for a company will sit on this issue for days without doing a hint of research then try to pass it off as if it were a problem with our software.
Solve and teach.
Address in writing.
Be happy.
Posted on 3/29/19 at 11:33 am to LSU316
quote:
In the same room I'm looking at a systems admin that can't configure IIS outside of the defaults (with instructions) to save his life.
I don't know where you work, but remind me to never buy your software.
Posted on 3/29/19 at 3:55 pm to skrayper
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