re: Has something gone wrong at AT&T - like company wide?

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Can’t say too much but yes I work with them at a high level and have for years. In a nutshell

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If you really do work for them at a "high level" see if you can get the money they fricked me out of for the "free phone" I supposedly got as a BOGO. The one, along with the other, the cocksuckers accused me of stealing when it was their own useless fricking sales rep who incompetently sold me phones that were, in reality, not on the BOGO. Then, see to it every one of the motherfrickers who said, "I will take care of it." but didn't winds up living in a box and having to jerk off heroin addicts just to keep from starving to death.

Do that for me and I'll love ya forever!