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re: At&t fiber vs Cox thoughts
Posted on 1/28/20 at 7:22 am to TIGERSTORM
Posted on 1/28/20 at 7:22 am to TIGERSTORM
quote:
No data cap with the 1 gig. After more research they were charging me $10 a month for their equipment, when I called to cancel Cox they offered to lower my bill to $66 for the 150 Mbps. I called att and they took the equipment fee off so the att bill is down to $70.
Well that is interesting. The new $10 fee is a bit controversial as they don't allow you to bring your own equipment. Did you have to do anything special to get them to waive it?
1
Posted on 1/28/20 at 6:33 pm to notsince98
quote:
Well that is interesting. The new $10 fee is a bit controversial as they don't allow you to bring your own equipment. Did you have to do anything special to get them to waive it?
No just told them I wanted to cancel and was making sure I was in my grace period of 14 days. They had only installed on Thursday and this was Saturday so I clearly was. They transferred me to retention or customer loyalty or whatever they call it. I told her that Cox was going to lower my bill to $66 and she said "let's see what I can do" and put me on hold for a minute and said there was a promotion to waive the rental fee.
When I called to set it up the guy said there was no equipment fee but I never told her that.
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