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re: AT&T workers on strike on 59 in Mandeville

Posted on 8/26/19 at 8:59 pm to
Posted by Jopete
New Iberia
Member since Apr 2019
373 posts
Posted on 8/26/19 at 8:59 pm to
hey, i'm in new Iberia and seen them baws striking on center street today. who would I have to go talk to to get one of their jobs? i'm not a picky person and would gladly do whatever they are bitchin about.
can I just walk into the office with a resume?
Posted by FCP
Delta State Univ. - Fightin' Okra
Member since Sep 2010
4800 posts
Posted on 8/26/19 at 9:01 pm to
quote:

"********"
Let's get this overtime party started. We've got managers out in the field over here stealing pairs (uh, I mean, "restoring service"), so God only knows what kind of shite we're going to have to clean up in addition to an absolute backlog of jobs. They'll have us on forced 54 until Christmas.

Was just thinking that I need to get the grass cut tomorrow, because there's no telling when I'll see home in the daylight hours again.
This post was edited on 8/26/19 at 9:02 pm
Posted by FCP
Delta State Univ. - Fightin' Okra
Member since Sep 2010
4800 posts
Posted on 8/26/19 at 9:06 pm to
quote:

can I just walk into the office with a resume


We haven't had any significant new hiring in the past 2-3 years. And, no, you can't walk in off the street into this job. The full onboarding process takes the better part of 8 months. I applied in August, worked my first day in late November, and finally got released to the field (after training) around April of the following year.
Posted by X82ndTiger
USA
Member since Sep 2004
2469 posts
Posted on 8/26/19 at 9:06 pm to
Screw a union.
Posted by hambones
LA
Member since Nov 2014
974 posts
Posted on 8/26/19 at 9:11 pm to
Ffs already...

Posted by FCP
Delta State Univ. - Fightin' Okra
Member since Sep 2010
4800 posts
Posted on 8/26/19 at 9:16 pm to
Posted by Jopete
New Iberia
Member since Apr 2019
373 posts
Posted on 8/26/19 at 9:17 pm to
she's got a pretty smile!!!!!
good luck on the strike. i'd walk in a nab a job if they'd hire me. it would b better than my current job.
This post was edited on 8/26/19 at 9:19 pm
Posted by jrobic4
Baton Rouge
Member since Aug 2011
7137 posts
Posted on 8/26/19 at 9:54 pm to
TOTAL comp =/= Salary
Posted by Roaad
White Privilege Broker
Member since Aug 2006
76563 posts
Posted on 8/26/19 at 10:24 pm to
quote:

Worst customer service I’ve ever dealt with.
This alone is what wrecked DirecTV
Posted by BayouBreaux
somewhere between right and wrong
Member since Oct 2007
204 posts
Posted on 8/27/19 at 6:21 am to
If you knew what you were talking about before you commented but, obviously you do not...
Posted by BayouBreaux
somewhere between right and wrong
Member since Oct 2007
204 posts
Posted on 8/27/19 at 6:23 am to
Strikes are not always about raises ....
Posted by Tiger Prawn
Member since Dec 2016
21967 posts
Posted on 8/27/19 at 7:08 am to
Were they striking a few weeks ago when an ATT tech was supposed to be at my house between 9-11am and didn’t show up until a replacement worker came out the following day?
Posted by Gringo44
Member since Jun 2009
721 posts
Posted on 8/27/19 at 7:34 am to
No replacement worker came to your house a couple weeks ago. The reason your appointment was missed was because your ticket was assigned to a tech who was likely overloaded that day or got hung up on another job. But I’m sure you’ve never taken longer to complete a task because of things beyond your control.
Posted by notiger1997
Metairie
Member since May 2009
58261 posts
Posted on 8/27/19 at 8:14 am to
quote:

The reason your appointment was missed was because your ticket was assigned to a tech who was likely overloaded that day or got hung up on another job. But I’m sure you’ve never taken longer to complete a task because of things beyond your control.


But I guess it would have been too much to ask for the tech or back up tech (or maybe someone working in the office) to call the morning of and let the guy know there wouldn't be a worker showing up that day.
It sucks for people to take off of work or change their schedule for the day and end up dealing with crap like this.
Posted by Jimmy2shoes
The South
Member since Mar 2014
11004 posts
Posted on 8/27/19 at 8:16 am to
You sure they aren't looking for bridget from card services?
Posted by Screaming Viking
Member since Jul 2013
4486 posts
Posted on 8/27/19 at 9:06 am to
quote:

Screw a union.


This.

(Semi) full disclosure - my FIL retired from AT&T, and was a life long union guy. We “discuss” this quite often. The bottom line is that unions are the same as affirmative action. In their inception and theory, they are great ideas. However, in todays world, there is absolutely no place for either.
Posted by Gringo44
Member since Jun 2009
721 posts
Posted on 8/27/19 at 9:07 am to
That’s on the company not the techs. The company can’t catch the load and are forcing overtime on employees. They’re understaffed and announced layoffs that won’t make it any better. Don’t blame the failures of the company on bad decisions from upper management.
Posted by Tiger Prawn
Member since Dec 2016
21967 posts
Posted on 8/27/19 at 9:31 am to
quote:

The reason your appointment was missed was because your ticket was assigned to a tech who was likely overloaded that day or got hung up on another job. But I’m sure you’ve never taken longer to complete a task because of things beyond your control.
I'm going to assume you either work for AT&T or another cable company to be trying to defend this bullshite.

The appointment was from 9-11am. Right around 11, the tech called and said he was on another job that would take him about 2-3 hours to finish and then he was heading to my house right after. So now I've gone from missing half a day of work to missing an entire day of work, but as long as he got my service connected, I wasn't going to be mad. By 4:00, he still hadn't shown up or called back so I called him back twice, left voicemails and sent a text. Never heard back from the guy. Called customer service the following morning to complain and they were able to get a different tech out there later that day. The original 2 hour 9-11am appointment window turned into 2 days because I missed an entire day of work on Friday waiting for a tech who no-showed, then had to sit at home all day on Saturday waiting for another tech to show up then complete the job.

If shite hit the fan on his job before mine, a courtesy call to let me know what was going on would have been nice. Or if he was so overloaded that he couldn't even make it to a 9-11 appointment at all that day, then frick AT&T for scheduling appointments that they don't have the manpower to keep
Posted by Gringo44
Member since Jun 2009
721 posts
Posted on 8/27/19 at 9:38 am to
The appointment was from 9-11am. Right around 11, the tech called and said he was on another job that would take him about 2-3 hours to finish and then he was heading to my house right after.

Sounds like he did give you a courtesy call. Like I said don’t blame the techs for mismanagement.
Posted by Tiger Prawn
Member since Dec 2016
21967 posts
Posted on 8/27/19 at 9:51 am to
quote:

Sounds like he did give you a courtesy call.


So calling me at 11 to tell me he'd be 2-3 hours late, but then NEVER showing up or calling back is what you consider a courtesy call?

quote:

Like I said don’t blame the techs for mismanagement.

So its management's fault that the tech could call me once to tell me he'd be late, but then not call back later to let me know he wouldn't be able to make it at all?
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