re: Woman returns real christmas tree to Costco on Jan 4, because it was "dead"

quote:

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The employee who processed the return should be fired.


Or the employee who wrote the return regulations loophole should go.

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It's called good customer service. Most stores monitor how much stuff you return and cut abusers off at some point, but the cost of the return is a lot lower than the bad publicity from a bad non return gone viral.