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Started By
Message
re: Flashlight Surefire Deal
Posted on 12/15/17 at 6:53 am to Panny Crickets
Posted on 12/15/17 at 6:53 am to Panny Crickets
quote:
Just got this email:
DURING OUR BLACK FRIDAY/CYBER MONDAY PROMOTIONS, YOUR ORDER WAS PLACED WITH INCORRECT PRICING. YOUR ORDER WILL NEED TO BE REORDERED AND REPROCESSED. WE WILL FOLLOW UP SOON WITH INSTRUCTION ON HOW TO PLACE A NEW ORDER. PLACE A NEW ORDER.
THANK YOU FOR YOUR PATIENCE
Same. Kind of turns me off of their brand. Like they needed to wait this long just to tell me that they weren't going to honor it. Could have told me that the first day after they got hundreds of orders huh?
1
Posted on 12/15/17 at 7:00 am to celltech1981
Felix flashlights are brighter and waterproof!!
Posted on 12/15/17 at 7:17 am to lsugrad35
quote:
Could have told me that the first day after they got hundreds of orders huh?
I don't do social media stuff but you guys who do should light up their Facebook page.
A lot of people shop BlacKFriday deals for Christmas presents. If you would have known they were not going to honor the price you could have spent that money on different sales that day.
So in summary company has BlackFriday sale gets tons of orders then 2 weeks later says we are cancelling that order because our sale was too good for even us but we will let you reorder at retail for delivery after Christmas.
Posted on 12/15/17 at 7:30 am to highcotton2
quote:
I don't do social media stuff but you guys who do should light up their Facebook page.
Looks like a few folks beat us to it.
SureFire FB
Posted on 12/15/17 at 7:48 am to Panny Crickets
quote:
Looks like a few folks beat us to it. SureFire FB
Not on Facebook so I can't view comments. What are people saying?
Posted on 12/15/17 at 7:51 am to highcotton2
Sorry for shotty formatting, hopefully you get the gist:
quote:
Brian Rairden Why didn’t you mention that you’re attempting to bait and switch thousands of customers to higher pricing on their Black Friday orders?
LikeShow more reactions · Reply · 17 · 12 hrs
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Mathew Bunton
Mathew Bunton Say what?
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Brian Rairden
Brian Rairden Mathew Bunton
Image may contain: text
LikeShow more reactions · Reply · 6 · 12 hrs
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David Horein
David Horein I got the same o e
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SureFire, LLC
SureFire, LLC We are absolutely honoring the Black Friday pricing. Glitches, in our system that allowed combined promos to slip through will not be processed. With that said, those customers will still have the option to order product at the original Black Friday pricing.
LikeShow more reactions · Reply · 9 · 11 hrs
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David Horein
David Horein You mean, the allthelumens code that was clearly being advertised? Sounds like your fault, not the consumers.
LikeShow more reactions · Reply · 8 · 11 hrs
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Jason Kuhn
Jason Kuhn SureFire, LLC Oh it took you several weeks to tell your customers that you won't be honoring the sale price? If it was a price mistake, it is your job to tell your customer right away and not string them along for weeks after sending out back order no...See More
LikeShow more reactions · Reply · 9 · 11 hrs · Edited
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Wayne Schakel
Wayne Schakel It's not a glitch This is the second year in a row Surefire cancelled orders from their website on Black Friday
LikeShow more reactions · Reply · 4 · 11 hrs
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Kevin Danger
Kevin Danger SureFire, LLC is free to continue with their bait and switch tactics, which is exactly what it is when I place my order, three days later get an email verifying my order price is correct and that the items are back ordered but WILL ship when available,...See More
LikeShow more reactions · Reply · 8 · 11 hrs · Edited
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Ted Landoe
Ted Landoe David Horein actually there was a different promo on mine for some reason. The ballistic radio one. I’m with SureFire, LLC on that one, errors happen. I just wish they would have addressed it sooner.
Image may contain: text
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Ryan Michael
Ryan Michael Ted Landoe yeah, that Ballistic Radio code is "allthelumens"
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David Clark
David Clark SureFire, LLC They had a promo going, order $$ and get free shipping, They also had the 6XP on discount. They then had a 30% off promo code through Ballistic Radio. Apparently their Webdesigner can't figure out how to block multiple codes from applyin...See More
LikeShow more reactions · Reply · 1 · 11 hrs
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Johnny Raz
Johnny Raz SureFire, LLC Then you fix the glitch by honoring the price to your loyal customers instead of screwing them. You're not getting my business anymore, and I know many others who feel el the same way.
LikeShow more reactions · Reply · 4 · 10 hrs · Edited
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Berry Wilcox
Berry Wilcox SureFire, LLC I will be posting on reddit, 1000 posts if I have to and warn everyone not to buy your products. I will go and I will do 2000 posts. on Reddit Gun, Reddit Gear , Reddit Camping, Reddit EDC. I will do everything I can to make my voice heard and tell that SureFire ripped us off.
LikeShow more reactions · Reply · 3 · 10 hrs
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Eric Barclay
Eric Barclay SureFire, LLC I purchased 1 6px that came out to almost $37 after tax. You really cancelled my order over a few dollars and want me to reorder at $38? I think I’ll pass and find another company if you’re that petty
LikeShow more reactions · Reply · 2 · 10 hrs
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David Horein
David Horein Streamlight, Inc. Has always treated me well, guys. Great customer service, solid construction, and no hassle warranty
LikeShow more reactions · Reply · 3 · 9 hrs
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Jason Spink
Jason Spink Sure fire llc, Like my order you didn't honor last year? I saw your sale this year and passed on it since I thought I would have trouble again. Looks like I made a wise decision.
Posted on 12/15/17 at 7:54 am to Panny Crickets
Major bullshite that they waited 2 fricking weeks to notify that they were doing this.
Posted on 12/15/17 at 7:57 am to 03GeeTee
quote:
Major bullshite that they waited 2 fricking weeks to notify that they were doing this.
Yep, I'm out on SureFire for good.
Posted on 12/15/17 at 8:44 am to Panny Crickets
Thanks.
Posted on 12/15/17 at 9:38 am to Panny Crickets
quote:
I'm out on SureFire
Team Streamlight for me
Posted on 12/15/17 at 9:42 am to Panny Crickets
Yeah, this is where I am a fan of social media. I hope they get ripped to shreds by their buyers. This is the second year in a row they've pulled this. I will take my business elsewhere.
Posted on 12/15/17 at 9:49 am to Flanders
There are about 200 responses (almost all are negative) on their “explanation of a glitch” post on their FB page.
Posted on 12/15/17 at 11:08 am to Flanders
Just ordered a few Streamlights.
Eff SureFire.
Eff SureFire.
Posted on 12/15/17 at 1:15 pm to Panny Crickets
I was a little pissy that they were back-ordered and might not arrive by xmas, but this email really chapped my arse.
Back-order notification 3 days after the order, cancellation TWO WEEKS LATER. WTF Surefire
Back-order notification 3 days after the order, cancellation TWO WEEKS LATER. WTF Surefire
Posted on 12/15/17 at 10:28 pm to xenon16
I can't believe they are going to piss everyone off like this for 10 bucks a light.
whoever is running this company is a retard
whoever is running this company is a retard
Posted on 12/15/17 at 11:14 pm to cgrand
Yea I was thinking I would just pony up the additional 10 per light, then thought about it and said screw them on principle.
Now gotta get new Christmas presents.
Now gotta get new Christmas presents.
Posted on 12/16/17 at 12:35 pm to Panny Crickets
Streamlights were delivered yesterday (same day) from Amazon.
Lighting shite up all over the house. Dog, wife (no pics), neighbors, planes.
Eat one, SureFire.
Lighting shite up all over the house. Dog, wife (no pics), neighbors, planes.
Eat one, SureFire.
Posted on 12/18/17 at 7:14 am to Rize
I just had to spend more money on streamlights with 2 day shipping (Christmas gifts) because surefire waited until the last minute to say that they weren't going to honor their error. Surefire can eat a whole bag of baby d!cks.
Posted on 12/18/17 at 10:29 am to Panny Crickets
which one did you get?
Posted on 12/18/17 at 11:32 am to prplhze2000
The Facebook thread was a great read. A bunch of idiots asking how to place their order for the Black Friday deal, then everyone jumping on them to explain bait and switch. Now I'm kind of glad I missed out on this too good to be true deal. I didn't realize, and learned from reading on FB, that they have pulled this type of stunt two years straight on black Friday, and possibly 3 years straight. The only surefire I own is one I bought over 10 years ago. I've gone with Insight for my gun light, and other brands for flashlights.
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