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re: Car salesman can SMD

Posted on 7/23/17 at 10:01 am to
Posted by Jake88
Member since Apr 2005
68761 posts
Posted on 7/23/17 at 10:01 am to
quote:

If a customer doesnt ask about an incentive they don't get the break, and the dealership pockets that $.

Apparently some in the thread think that only assholes ask about that sort of stuff.
Posted by Jimbo21165
Member since May 2017
354 posts
Posted on 7/23/17 at 10:02 am to
quote:

No problem, I'm just going to enjoy my Sunday at my home in U club with my 4 year old. It's tough looking at this W-2 and loaded 401k knowing every car we've sold has absolutely come from fricking people over.




Those that have to brag on themselves are usually lying.....
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 7/23/17 at 10:02 am to
Don't they make a ton of money from the service department.
Posted by Yewkindewit
Near Birmingham, Alabama
Member since Apr 2012
20187 posts
Posted on 7/23/17 at 10:03 am to
Back in the mid 80s I cut a deal with a salesman and he comes back in and says the manager says no go. I said thanks and left as he walked behind me saying just stay and don't leave the car behind for a mere $500 bucks.

When I got home the phone rang and he said it s a deal. I said no go but if I change my mind I'd call back. I let him call me 3 more times and he finally dropped another $100. Haha, seems shite hasn't changed
Posted by nated14
Baton Rouge
Member since Nov 2009
881 posts
Posted on 7/23/17 at 10:07 am to
Terrible life having to stare at a W2 or financial statement for self worth....to each his own congratulations on your roaring success. can you share some wallets or 8x10s of your monthly statements for us less fortunate souls?
Posted by Honky Lips
Member since Dec 2015
2828 posts
Posted on 7/23/17 at 10:07 am to
quote:

every car we've sold has absolutely come from fricking people over.



I know people like you act like you don't care that you're scum. Preachers, car salesmen, lawyers, etc. But you are the one that has to look at yourself in the mirror every day. One day you're gonna wake up and realize you spent your life being a slimeball.
Posted by Geauxtiga
No man's land
Member since Jan 2008
34377 posts
Posted on 7/23/17 at 10:10 am to
quote:

I did about a month worth of research on the truck I wanted before I bought it. Researched wholesale price, MSRP, manufacturer incentives (special financing, bonus cash, etc.) researched the trim and features of the exact truck I was going to buy and how much it was going to cost me while giving them a 1% profit.

How can you find out what manufacturer incentives are? Also, what exactly is a dealer holdback?
Posted by Jake88
Member since Apr 2005
68761 posts
Posted on 7/23/17 at 10:11 am to
I figured he was joking about the "fricking people over" line. I understand they have to make a profit, but he has to understand that customers like me, who want to politely minimize that profit, are not "assholes."
Posted by partsman103
Member since Sep 2008
8146 posts
Posted on 7/23/17 at 10:12 am to
quote:

Don't they make a ton of money from the service department


Fixed Operations consists of the following:
Service Dept.
Parts Dept.
Body Shop.

The net profit of these 3 make up the sum of what is called "Total fixed Coverage" (TFC).
Basically TFC is how much (% wise) of a profit fixed operations make to cover total dealership expenses. The higher the percentage, the easier it is to sell a new vehicle at a loss. Our store averages 53-59% TFC. Ideally 100% is the goal, but that ain't happening in today's world.

Service Dept makes money. If they don't, then the owner needs to find out why and make a change!
Posted by Jake88
Member since Apr 2005
68761 posts
Posted on 7/23/17 at 10:13 am to
quote:

How can you find out what manufacturer incentives are? Also, what exactly is a dealer holdback?


Look up the Will Cover technique thread from about 2012. Holdback is often a percentage of the MSRP that a dealer gets from the mothership for every vehicle sold regardless of the actual sales price. It's like 2% for GM. This explains it...
LINK
This post was edited on 7/23/17 at 10:16 am
Posted by Honky Lips
Member since Dec 2015
2828 posts
Posted on 7/23/17 at 10:14 am to
...and that our time is limited. We don't have time to jerk off in a dealership for 4 hours. All I want is a "yes" or "no" on if this deal is gonna work, then I want to sign paperwork and drive off. No reason the whole process shouldn't take more than an hour (if I've done my research ahead of time), and I shouldn't be forcefully upsold on bullshite warranties and gap. Just take my money and give me my car.
This post was edited on 7/23/17 at 10:15 am
Posted by Rouge
Floston Paradise
Member since Oct 2004
136982 posts
Posted on 7/23/17 at 10:14 am to
You will not like this opinion, but I've never seen a reason to go to dealer service dept if you drive a relatively popular vehicle
This post was edited on 7/23/17 at 10:15 am
Posted by partsman103
Member since Sep 2008
8146 posts
Posted on 7/23/17 at 10:17 am to
quote:

It's like 2% for GM.

Don't forget about the additional incentives dealers get from GM. Like advertising $$$ and a few other items.
Also good luck on getting a dealer to give up hold back money.
Posted by Geauxtiga
No man's land
Member since Jan 2008
34377 posts
Posted on 7/23/17 at 10:18 am to
quote:

Bought a 4Runner for the wife Friday. F&I guy got mad when I didn't buy any of his bullshite warranties or GAP.
I tell the salesman straight up that we can waste our time if they make me meet with the F&I guy but I WILL NOT be interested in anything he has to offer from financing to undercoating.
Posted by Jake88
Member since Apr 2005
68761 posts
Posted on 7/23/17 at 10:19 am to
quote:

We don't have time to jerk off in a dealership for 4 hours.

I don't mind this part. While I won't spend 4 hours, I will spend 2-3. You learn more the more you talk with them. I can't imagine you'll ever get a good deal within an hour. If you don't want to waste your time, go in and test drive the type of car you're interested in to confirm you actually like it then walk out. Do an internet negotiation over a couple of weeks with multiple dealerships that carry that model. One is going to offer you something another said was impossible to offer.
Posted by King
Deep in the backwoods
Member since Sep 2008
18426 posts
Posted on 7/23/17 at 10:19 am to
quote:

and that our time is limited. We don't have time to jerk off in a dealership for 4 hours. All I want is a "yes" or "no" on if this deal is gonna work, then I want to sign paperwork and drive off. No reason the whole process shouldn't take more than an hour (if I've done my research ahead of time), and I shouldn't be forcefully upsold on bullshite warranties and gap. Just take my money and give me my car.


Can I recommend doing the deal over the phone. Let the salesman do the leg work before you arrive. When the deal is where you want it tell the salesman to have the paperwork ready to sign and then go to the dealership. You don't waste your time at the dealership that way.
Posted by llfshoals
Member since Nov 2010
15620 posts
Posted on 7/23/17 at 10:21 am to
quote:

What site do you use to look up the invoice price? I'd rather just offer the invoice price plus $300. And get on down the road...
Dealers will go into the hold back to sell it. I let the dealer make 500 of that

Honestly don't remember, checked a few different sites I searched up, price was the same so I went with it.
Posted by Jake88
Member since Apr 2005
68761 posts
Posted on 7/23/17 at 10:22 am to
quote:

Don't forget about the additional incentives dealers get from GM. Like advertising $$$ and a few other items.
Also good luck on getting a dealer to give up hold back money.

I mentioned those in an earlier post. While you won't get all of the holdback, you can get most. I had a GMC dealer agree to that and take off the ad dollars too. They didn't do that till the 29th of the month.
Posted by mmonro3
New Orleans
Member since Apr 2013
3948 posts
Posted on 7/23/17 at 10:23 am to
quote:

No problem, I'm just going to enjoy my Sunday at my home in U club with my 4 year old. It's tough looking at this W-2 and loaded 401k knowing every car we've sold has absolutely come from fricking people over

Douche confirmed.
Posted by King
Deep in the backwoods
Member since Sep 2008
18426 posts
Posted on 7/23/17 at 10:23 am to
Last car I bought I went back and forth with my brother all day over the phone. I told him what #'s I had to have. At the end of the day I spent 10 minutes signing paperwork.
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