re: Cox internet speeds ?

first check your modem and router to see what speeds they are capable if you didn't get it from cox

often people pay for speeds but don't have the infrastructure at home to actually get it

that said if your only getting 9 down you need to call a tech out asap.

I dropped it down to the 15mbps package today.

Then, picked up this from Best Buy today.

Currently, it's working like a charm.

I love to chime in on things after the fact, so why not here lol.

1. As stated somewhere in thread - bits per second, not bytes. 8 bits = 1 byte. If you pay for 150Mbps then on a file transfer it could show as 18MBps.
2. Cable is generally shared bandwidth and you're sold a possible value. Let's say you and your neighbor are only cable customers in the neighborhood with a 500Mbps connection. You are told speeds up to 150Mbps, but neighbor is torrenting and streaming his arse off hogging 450Mbps. You get 50Mbps.
3. A speedtest is fine, but test to your provider. It's one hop - your exit (house) to their network. Testing somewhere else on the internet introduces multiple other hops (networks) and is meaningless to diagnose.
4. Speedtests on internet are flawed. Generally you're testing max throughput - which is fine when you load up a huge transfer and get blazing download speeds. But in general, it's latency (how fast your devices talk/listen) that makes the difference.
5. Cable is dependent on how many upstream and downstream channels in the technology. DOCSIS. Different providers offer different capabilities.

I see a lot on this board about just upgrading equipment - which may or may not be prudent - but it's not the end all. Sometimes it's not even the provider or network that's the issue.

you stream alot it appears?

COX will throttle your speeds (which is illegal); its as simple as that

they will deny throttling, but its always fascinating to me how my internet will magically be at full strength after the "tech" resets the modem - lol