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Verizon Wireless and going over data plan
Posted on 2/11/17 at 5:44 pm
Posted on 2/11/17 at 5:44 pm
I can't remember if I read it on this board or somewhere else about Verizon and their shady practices with data allotment. I was curious if anybody else has this problem.
I switched over from AT&T to Verizon right after the flood. If there was anything I wish I could go back in time for, that would be one thing for sure. I'm not on my phone a whole hell of a lot, at least not as much as most people.
For I don't know how long, I've always had the 2 gig plan for data. That was more than enough for me. With exception of a month or two, I always carried over data from rollover. I want to say I had about 6 gigs the day I switched from AT&T. Since I've joined Verizon, I've gone over every single month I've been with them. You automatically get a gig and automatically get charged 15 bucks with Verizon. It happened again this month to me. As a matter of fact, it happened...and in a course of two days, I blew through that gig so here comes another 15 dollar charge. Enough is fricking enough already!
I don't watch movies on my phone, I don't sit on it all day, when I'm home I use WiFi instead of cellular data. I'm scratching my head at what the hell is going on? The only thing that I can come up with, is Verizon is up to some shady shite when it comes to their billing department.
Anyway, I was wondering if anybody has had a similar experience. Sorry for the tl;dr novel I had to write. Am currently in the process of ditching Verizon over this.
ETA:
The CSR I just talked to on the phone with Verizon gave me all kind of settings to tweak, but like I told her - I didn't have to do any of that with AT&T and rarely did I go over my data allotment. They didn't have unlimited data when I had AT&T. It was a complete like for like switch with my plans.
I switched over from AT&T to Verizon right after the flood. If there was anything I wish I could go back in time for, that would be one thing for sure. I'm not on my phone a whole hell of a lot, at least not as much as most people.
For I don't know how long, I've always had the 2 gig plan for data. That was more than enough for me. With exception of a month or two, I always carried over data from rollover. I want to say I had about 6 gigs the day I switched from AT&T. Since I've joined Verizon, I've gone over every single month I've been with them. You automatically get a gig and automatically get charged 15 bucks with Verizon. It happened again this month to me. As a matter of fact, it happened...and in a course of two days, I blew through that gig so here comes another 15 dollar charge. Enough is fricking enough already!
I don't watch movies on my phone, I don't sit on it all day, when I'm home I use WiFi instead of cellular data. I'm scratching my head at what the hell is going on? The only thing that I can come up with, is Verizon is up to some shady shite when it comes to their billing department.
Anyway, I was wondering if anybody has had a similar experience. Sorry for the tl;dr novel I had to write. Am currently in the process of ditching Verizon over this.
ETA:
The CSR I just talked to on the phone with Verizon gave me all kind of settings to tweak, but like I told her - I didn't have to do any of that with AT&T and rarely did I go over my data allotment. They didn't have unlimited data when I had AT&T. It was a complete like for like switch with my plans.
This post was edited on 2/11/17 at 5:48 pm
Posted on 2/11/17 at 5:56 pm to RealityTiger
I made the same switch however Verizon doesn't charge me overage all they do is if I go over I get throttle but my wife and I share 10 gigs and we haven't used more than 5 in a month
Posted on 2/11/17 at 6:29 pm to RealityTiger
(no message)
This post was edited on 12/21/21 at 10:57 am
Posted on 2/11/17 at 6:30 pm to RealityTiger
VZW recently switched to the T-Mobile model of throttling you to 128kbps instead of charging overages.
Posted on 2/12/17 at 12:10 am to RealityTiger
As the first response said, you're only supposed to get throttled. I think it's supposed to drop to 128 kbps. My wife called and confirmed that a user gets throttled and not charged for going over. That would be a major conflict of interest if they automatically charged someone. Everything Verizon does on their data is related to the fact that they rent their frequency from the govt and can't get away with some of the things they tried to do.
This post was edited on 2/12/17 at 12:12 am
Posted on 2/13/17 at 6:56 am to RealityTiger
They did it to me when I switched plans. I have been under 6 for as far back as they record it. When I switched plans, I went to something like 9, 16, and was on track to hit 21. After calling and bitching a few times, and their usage stats not matching up with my phone's, they magically fixed it one day.
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