well it is a parish wide e-mail, it has @thisparish.com as the ending prompt. It does link through GMAIL as I had it on my iPhone.
when I try to do it through GMAIL now and create a new account it tells me I can not connect to network. I went into my work e-mail setting, looked at the PORT Number, Certification, etc and added it to my phone but it still told me it can not connect.
Right now I have it set up to forward e-mails but I only received 1 of 7 today so that is not working for me.

Tech support is one guy, he doesn't know and attempted to Google it with no luck

This post was edited on 2/23/15 at 5:42 pm

3 ...

Report Post

Posted by 756

Member since Sep 2004

14920 posts

Posted on 2/23/15 at 6:13 pm to tduecen

I used Touchdown a paid App- and not the stock email androids offer

You need to know the server name, domain name etc

You will need to get this from your IT dept

1 ...

Report Post

Posted by epbart

new york city

Member since Mar 2005

2936 posts

Posted on 2/23/15 at 6:15 pm to tduecen

One possibility... try a different email app, like CloudMagic, Mailwise, Blue Mail or myMail. I remember a couple of these being a little easier to setup... almost automatic once they know email & password, at least for IMAP type email accounts. Not sure how setup would go with Exchange or if there's any complications due to security settings (but if you just have one overwhelmed IT guy, compliance is probably not too rigorous).

If you still have issues, these apps are popular and well updated so that if you contact the app developer, I think you'll get a somewhat timely response from them offering to help.

0 ...

Report Post

Posted by Catman88

Baton Rouge, LA

Member since Dec 2004

49125 posts

Posted on 2/24/15 at 8:44 am to tduecen

Wait... Your place of employment allows email to filter through gmail?