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re: Post some stories of your complaints and restaurant reaction when you have...
Posted on 3/19/13 at 2:05 pm to Ysebaert
Posted on 3/19/13 at 2:05 pm to Ysebaert
quote:
Flemings Sunday night. Daughter ordered filet med rare. Was served a piece of leather. Mgr apologized, comped her replacement filet, and gave her a fancy box of chocolates.
So otherwise they would have charged her for it?
Did they actually say "no charge for the second one" or they just brought it out correctly cooked?
Posted on 3/19/13 at 2:10 pm to Catman88
Good question. No they did not. I was getting pissed because I was eating my steak and sharing with her waiting for the replacement. When they brought it I said that's comped. He said yes sir. That's how that went down.
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