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Trying to swap from Verizon to TMobile

Posted on 12/24/25 at 11:33 am
Posted by RoosterCogburn585
Member since Aug 2011
1768 posts
Posted on 12/24/25 at 11:33 am
But TMobile keeps saying phone is locked. Verizon says it's unlocked. Who's right and what do I need to do?
Posted by GurleyGirl
Georgia
Member since Nov 2015
14448 posts
Posted on 12/24/25 at 2:19 pm to
I had the same issue trying to switch from Verizon to another service.
We have been with Verizon for many years and my spouse wanted to stay with them because they have the best coverage in our area so I never made the switch.
My guess is Verizon doesn't make it easy to make a switch.
It might be easier to trade in your current phone to T-Mobile and get at new phone if possible.
Posted by weadjust
Member since Aug 2012
15662 posts
Posted on 12/24/25 at 3:59 pm to
if you have an iphone you can look in the settings to see if your phone is unlocked. i have no idea how it works on android

To check if your iPhone is unlocked, go to Settings > General > About, then scroll down to find the Carrier Lock field; if it says "No SIM restrictions," your iPhone is unlocked, but if it lists a carrier, it's locked to that network. If it's locked and you want it unlocked, you must contact your carrier to request an unlock after paying off any device installment plan.
Posted by TheBoo
South to Louisiana
Member since Aug 2012
5400 posts
Posted on 12/25/25 at 12:42 am to
Verizon is a different network technology than T-Mobile/att I didn’t know you could switch the same phone between the two.
This post was edited on 12/25/25 at 12:43 am
Posted by Joe
North Jersey
Member since Jan 2005
6340 posts
Posted on 12/25/25 at 7:09 am to
Verizon phones should automatically unlock after 60 days. If you’ve had it 60 days, it should be unlocked. If you’ve haven’t had it 60 days, there is nothing you can do except 60 days. There are no exceptions to the policy.

If you’ve had it 60 days, just call tech support for VZ and they will unlock it. It’s quick. Sometimes the Auto Unlock process just glitches and doesn’t unlock.

Posted by dalefla
Central FL
Member since Jul 2024
3355 posts
Posted on 12/25/25 at 11:07 am to
Is phone paid for clear and free? If you owe Verizon for the phone, it won't unlock until it's paid for.
Posted by Cool Hand Luke
Member since Oct 2008
2011 posts
Posted on 12/25/25 at 11:18 am to
I just swapped all of ours over. My son's phone is not paid off. T-Mobile will pay it off. I had no trouble other than having to log in to all of my accounts again. And do it at Costco if you have a membership, lots of incentives.
Posted by Rize
Spring Texas
Member since Sep 2011
18750 posts
Posted on 12/26/25 at 7:44 am to
How is T-mobile service?

I’m worried about areas that I hunt and T-mobile not getting service.
Posted by Cool Hand Luke
Member since Oct 2008
2011 posts
Posted on 12/26/25 at 8:42 am to
I'm pleased with it so far. Haven't really traveled around so can't say how it is away from a metro area.
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