IT Airline Glitch- Delta Major Issues, Flight Rebooking Help

Delta has turned this into a giant shite show, updating this thread for helping the Delta passengers stuck in this mess. Feel free to post if you're on other airlines, but you should be good.

General rules of thumb-

Flexibility- Are you able to leave out of any nearby airport? Can you fly into a different airport? Can you take a 6am or 730pm flight and overnight in a connecting airport to catch an early morning flight the following morning? Having flexibility matters

Airlines- If you're booked on delta and can't get out for 3 days, can you find another airline like spirit or frontier to get you where you need to get to?

# of bookings- How many people are in your booking? Can you split up 3 people and fly 1/2 on different routings so at least someone makes it home?

Calling the airlines/using the app- I generally have better luck rebooking on the apps, but that's assuming they're functioning. United, southwest, and deltas apps are at least functional, I'm not a fan of Americans. Try the app first then attempt calling if you can't find anything.

Delta

A disruption caused by a Global IT Outage on July 19, 2024 affected our operation systemwide. A travel waiver, which offers customers the ability to make a one-time change to their itinerary, is in effect. The fare difference for customers will be waived when rebooked travel occurs on or before July 27, in the same cabin of service as originally booked. Check flight status frequently for up-to-the-minute information about your flight plans, or get updates sent directly to your mobile device or by email with On-Time Flight Notification.

All DL Flights

Impacted travel dates- July 19 - July 22, 2024


Future Travel Rebooking Options:

When rebooked travel occurs on or before July 27, 2024 in the same cabin of service as originally booked, the fare difference will be waived.

A fare difference may apply when the waiver is class to class restrictive and the original booking class is not maintained in the rebooked itinerary.

When rebooked travel occurs after July 27, 2024, a difference in fare may apply.

If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity.

*When rescheduled travel occurs beyond July 27, 2024, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

Conditions and Restrictions

Eligibility only for customers with an Original Ticket Issue Date on or before July 21, 2024. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.