re: Retail workers have to take a lot of crap from trashy people.

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They are just absolutely clueless about the reality of things in the ICU.

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I guess you learn a lot wiping asses and emptying catheter bags.

I am one who has spent a lot of time in ICU; during the pandemic, I was in the ICU for several months, and it was the worst ever. There's nothing worse than having no visitors and not being able to talk to people for several months at a time. I never felt so powerless in my life. It got so bad, to where on a near daily basis, I would cry until I couldn't anymore, and became suicidal (some might remember me posting intermittently). I'm sure that I am not the only one who experienced this. I have heard of stories that were even worse than this. Elderly couples being torn apart, not being able to see each other. People dying alone. Awful. I know people are idiots now, and thank God, I don't work in a hospital or in CS, but with my experience, I can get why people are on edge. People who are sick need support from family and friends, and going months without that is extremely detrimental to your health. I was just recently in ICU for about a month, but I didn't feel so powerless this time, but I did have some flashbacks.

I worked in Customer Service as a Supervisor at a TJX company, and most customers were decent. You had a few that looked down on you, a few who "wanted something for nothing", and a few who were just nasty. I tried to be civil with everyone, but personal attacks are a no-go. I can tolerate someone cussing at me, but personal attacks on workers that I am supervising are an absolute no-go, and I would tell the customer to leave. As a 15 year-old, I had an old lady tell me to "go back to Japan" (I'm not from Japan). COVID has just put everyone on edge; the attitude isn't the same anymore. Service is far inferior to what it used to be. I've had to be stern a few times. I'm glad I don't work in CS anymore.