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Ford Dealer service department help

Posted on 6/20/23 at 9:22 am
Posted by tigamike
Member since Jun 2005
5199 posts
Posted on 6/20/23 at 9:22 am
Any opinion on which BR area Ford dealer has the best service department? Got some warranty work I need to schedule so trying to decide who to bring it to.

In before “shoulda bought a Chevy!“
Posted by Larry_Hotdogs
Texas
Member since Jun 2019
1890 posts
Posted on 6/20/23 at 9:27 am to
quote:

In before “shoulda bought a Toyota!“


FIFY
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
148106 posts
Posted on 6/20/23 at 9:29 am to
Call and see which one can get you in and out faster
Posted by member12
Bob's Country Bunker
Member since May 2008
33036 posts
Posted on 6/20/23 at 9:53 am to
So far I’ve only found bad service departments in south Louisiana.
Posted by tigahland
Baton Rouge, LA
Member since Jun 2016
3523 posts
Posted on 6/20/23 at 9:57 am to
dont go to robinson brothers. their service department sucks
Posted by FishinTygah84
LA
Member since Dec 2013
2033 posts
Posted on 6/20/23 at 10:05 am to
I’d rather take a beating with a brick stick than deal with Hollingsworth richards service dept. they treat you like you are inconveniencing them by existing. I avoid it at all costs
Posted by thatdude
S. Louisiana
Member since Oct 2009
234 posts
Posted on 6/20/23 at 10:16 am to
Good Luck!. About 3 months ago I tried to make an appointment at Robinson Brothers and they offered appointment about 3 months later.
Posted by Demshoes
Up in here
Member since Aug 2015
10674 posts
Posted on 6/20/23 at 10:19 am to
You do realize that you don't need to go to the dealer for warranty work, right?
Posted by member12
Bob's Country Bunker
Member since May 2008
33036 posts
Posted on 6/20/23 at 10:37 am to
quote:

About 3 months ago I tried to make an appointment at Robinson Brothers and they offered appointment about 3 months later.


Parts shortage + bad service dept + a really bad several years for Ford quality and recalls.

Honestly none of us should be doing business with dealers we don’t know. Buy and get your vehicle serviced at dealers you can depend on. It matters so much more than the brand or color of the truck you buy.
Posted by JOJO Hammer
Member since Nov 2010
12319 posts
Posted on 6/20/23 at 10:38 am to
quote:

dont go to robinson brothers. their service department sucks


100% accurate statement right here.
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
9172 posts
Posted on 6/20/23 at 11:38 am to
quote:

You do realize that you don't need to go to the dealer for warranty work, right?


Depends on the warranty work. Most factory warranties stipulate that the work needs to be done at the dealership.

quote:

That said, the dealer or manufacturer can make you use select repair facilities if the work is done for free under the warranty. FTC


“Normal” vehicle maintenance does not have to be done at the dealership and it will not void your warranty.
Posted by tigamike
Member since Jun 2005
5199 posts
Posted on 6/20/23 at 11:57 am to
quote:

Depends on the warranty work. Most factory warranties stipulate that the work needs to be done at the dealership.


Yep. Contacted my warranty provider and I’m limited to AllStar Ford (Prairieville or Denham Location) or Hollingsworth Ford apparently
Posted by 504to225
Member since Jul 2009
198 posts
Posted on 6/20/23 at 12:06 pm to
Avoid the Allstar Denham location its by far the worst place to have Ford repairs completed. The AS Pville and Hollingsworth actually care. AS Denham is just straight crooks.
Posted by A Smoke Break
Lafayette
Member since Nov 2018
2175 posts
Posted on 6/20/23 at 12:09 pm to
quote:

Buy and get your vehicle serviced at dealers you can depend on


Posted by Macfly
BR & DS
Member since Jan 2016
9960 posts
Posted on 6/20/23 at 12:17 pm to
Maybe try a stealership out of town like Laffy.
Worked for us via Chevrolet.
Posted by tommy2tone1999
St. George, LA
Member since Sep 2008
7612 posts
Posted on 6/20/23 at 12:40 pm to
Go to Robichaux's in Thibodaux. BR Ford Service Depts suck
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