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TSA Pre Check...

Posted on 8/17/23 at 8:42 am
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11218 posts
Posted on 8/17/23 at 8:42 am
Have Global Entry and Known Traveller number. TSA Pre Check site says no need to apply if you have these already. The problem is I only get Pre-Check about half the time I fly. Anybody know what's up with this?
Posted by usc6158
Member since Feb 2008
35356 posts
Posted on 8/17/23 at 8:48 am to
If you have an active Global Entry number, you have Precheck.

Only times I've had it not go through is when the name on the ticket doesn't exactly match TSA Pre number i.e. my middle name isn't on it or only middle initial. Would just double check that stuff.
Posted by h0bnail
Member since Sep 2009
7416 posts
Posted on 8/17/23 at 8:49 am to
I don't know what they're doing over there. I first got Global Entry/Precheck over 7 years ago now. I've never renewed, and I still get Precheck every flight.
This post was edited on 8/17/23 at 8:50 am
Posted by thelsutigers
Dallas, TX
Member since Nov 2009
3445 posts
Posted on 8/17/23 at 8:55 am to
From what I understand is that you still need to enter the Global entry information into your frequent flyer account (Delta, United, AA, Southwest, etc.) and the system will recognize it and issue the pre-check mark when you check-in.

The system does not look for your information unless you provide it during your booking.
Posted by Sheep
Neither here nor there
Member since Jun 2007
19498 posts
Posted on 8/17/23 at 1:17 pm to
quote:

The system does not look for your information unless you provide it during your booking.


This. Log into your account(s) and save your KTN in your profile.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11218 posts
Posted on 8/17/23 at 4:42 pm to
Thanks all. I always do put my known traveller number but I may need to check to see if it matches my registered name exactly.
Posted by LemmyLives
Texas
Member since Mar 2019
6427 posts
Posted on 8/17/23 at 6:13 pm to
This is critical, your membership needs to match how you book with the airline (PNR is "Passenger Name Record" which is your real ticket in "the system.")

I have no idea why, but United always appends my middle initial to my first name, and it's somehow never caused a problem (LemmyLives David Johnson turns into LemmyLivesD Johnson on my tickets.) Delta never did this. Southwest and Lufthansa don't do it.

Check your boarding passes for the dreaded SSSS marker, too. I've only gotten that flag leaving Japan or Istanbul, never (that I recall) domestically, I have no idea why. The way you purchase tickets may be clicking you up a risk notch, which triggers Pre Check removal on flight legs.

With certain (usually international) airlines, even not having a salutation on your PNR, but having "MR." on your pre-check profile will be enough for it to throw an inconsistency that triggers airport fun. Look at *all* the data elements between your accounts.
Posted by habz007
New Orleans
Member since Nov 2007
3696 posts
Posted on 8/18/23 at 1:01 pm to
quote:

The problem is I only get Pre-Check about half the time I fly. Anybody know what's up with this?


Usually once out of every 4-5 times I fly, my precheck doesn’t show up when I check in day before the flight. I always input my name and number just the same each time and always double check for accuracy before submitting and booking. I have no idea why this happens.

Each time it happens I’ve been able to log in and manually enter it after checking in. First time it ever happened, the counter agent was able to add it while checking in our large bag right before headed to security.

It’s happened with booking flights both with my TSA known traveler number and has happened since with Global entry number. It’s annoying, but I’m always able to successfully add it within 24 hrs of the flight if it fails to go through.
This post was edited on 8/18/23 at 1:07 pm
Posted by evil cockroach
27.98N // 86.92E
Member since Nov 2007
7467 posts
Posted on 8/18/23 at 9:27 pm to
quote:

From what I understand is that you still need to enter the Global entry information into your frequent flyer account (Delta, United, AA, Southwest, etc.) and the system will recognize it and issue the pre-check mark when you check-in.

The system does not look for your information unless you provide it during your booking
this. You have to tell the airlines your KTN . They won’t look it up for you.
Posted by TigerB8r
West Palm Beach
Member since Mar 2004
457 posts
Posted on 12/24/23 at 1:33 pm to
The few times that Precheck wasn't on my boarding pass after checking in online was on Copa. I simply went to the airport check-in counter and had them reprint a boarding pass for me that had it. Saves at least an hour in MCO, so worth stopping by the counter.
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35557 posts
Posted on 12/24/23 at 1:44 pm to
You don't have to enter it each time. You should be saving your known trveler ID number into each frquent flyer account you have. If you travel for business make sure that your travel coordinator has your known traveler ID number as well as your frequent flyer account numbers and hotel loyalty membership numbers.
Posted by NOLALGD
Member since May 2014
2234 posts
Posted on 12/24/23 at 6:42 pm to
Always take a few minutes to setup a points/frequent flyer account for any airline you fly on and save your Known Traveller number.

Only 2 times my pre-check didn't show up, once I transposed 2 digits when I updated my FF account, and once I entered it wrong manually when booking a ticket. Both times my fault, got it fixed at ticket counter and given a paper boarding pass. Both times it was worth going back to the ticket counter to get it fixed and avoid having to take off my shoes.
Posted by Free888
Member since Oct 2019
1620 posts
Posted on 12/25/23 at 10:13 am to
They can add it at the airport check in, but as others have pointed out, set up a frequent flyer account for the airline you’re using and add it there.
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