Jetblue. I cannot get it to go through and change the flight. Apparently they moved the BOS - MSY daily flight to 8am. That's fine I'll do a transfer. The email they sent says I can move the flight 7 days forward or back without issue.
Yet I can't do it.
There is no way to just email. I tried calling is a long wait.

Usually this is a simple click online. Does anyone have an email for jetblue? Their website contact page sucks major arse.

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Posted by CuseTiger

On the road

Member since Jul 2013

8199 posts

Posted on 1/4/22 at 5:06 pm to Napoleon

Honestly, I'd expect another schedule change or two before your flights settle down. For now, I'd call if online isn't working. Do they have a callback option? If so I'd start earlier in the day and take the call later in the day. No way I'd try email for something like this. Look up the flight numbers you want

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Posted by TheChiefHasArrived

Member since Dec 2011

686 posts

Posted on 1/4/22 at 7:24 pm to Napoleon

Not very familiar with JetBlue but most airlines/hotels have a chat option in the app or you can reach out to them on social media and get an answer quicker than a phone call.

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Posted by Fun Bunch

New Orleans

Member since May 2008

115736 posts

Posted on 1/4/22 at 8:45 pm to Napoleon

Been through this.

You just have to wait on the line. Call. It is what it is.

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Posted by kciDAtaE

Member since Apr 2017

15742 posts

Posted on 1/4/22 at 9:27 pm to Napoleon

Try getting in touch with Air France. No chat feature, no number that they answer as it just hangs up, no email. Only opportunity is Twitter.

After 4 days, I get this response…

Thank you for your message. Due to a large number of requests, we are not able to respond to you within a satisfactory timeframe. We sincerely apologize for this inconvenience. If you wish to modify, cancel your trip, or request a refund, you can now do so on our website in the ‘My bookings’ section: LINK

We remind you that it is your responsibility to check whether you are eligible to travel, depending on your personal situation. Please consult LINK , we invite you to contact the embassy of your destination country to find out about all the formalities required for your trip. Thank you for your understanding.

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Posted by OldHickory

New Orleans

Member since Apr 2012

10602 posts

Posted on 1/4/22 at 10:19 pm to Napoleon

There’s a chat feature. It may just be on the app… not sure. It’s one of those where they text you when you’re close to the front of the queue.

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Posted by Napoleon

Kenna

Member since Dec 2007

69071 posts

Posted on 1/5/22 at 9:12 am to OldHickory

I got through on chat. That actually worked pretty well. It took 30 minutes to get a response but I had the chat open watching TV. I was able to move the flight back a couple of days. Now I'm going to rent a car and drive to Maine for a day. I've never been to RI, Mass, NH or Maine, so getting the last two would be cool.

This post was edited on 1/5/22 at 9:15 am

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