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Coronavirus? Cruise to Italy and Greece

Posted on 3/2/20 at 5:49 pm
Posted by kjntgr
Baton Rouge
Member since Jan 2004
8488 posts
Posted on 3/2/20 at 5:49 pm
Wife and I taking a cruise to Italy and Greece in Sept, Oct. Got email from travel agent that our 3 options are:
1. Move trip back one year, same price- we don’t want to do this
2. Full refund
3.Go as planned this Sept& Oct.

What does eveyone think.
Agent said we need to make decision in 3 wks, but we were told that we could cancel 90 days before trip with full refund.
Posted by Teddy Ruxpin
Member since Oct 2006
39582 posts
Posted on 3/2/20 at 5:55 pm to
quote:

 but we were told that we could cancel 90 days before trip with full refund.


This would be what I'd do if you confirm that. That's if you think you could book something else to do during that planned time off if you do pull that option.

Wait and see approach.

Dick move if your agent tried to scare you into a commitment to guarantee their commission.
This post was edited on 3/2/20 at 5:57 pm
Posted by Nole Man
Somewhere In Tennessee!
Member since May 2011
7187 posts
Posted on 3/2/20 at 6:01 pm to
I'd bet you'd be good to go by then, so full steam ahead! I look at it this way, these cruise lines live by image and reputation. The LAST thing they'd want you to do is feel like you had to board then something bad happens. Think of the lawsuits and reputation hits.

But, as Teddy noted, "90 days before trip with full refund" is great. Just calendar Day 89 and see if there's still a world by then.

We can die from a lot of things, so just roll the dice and make the call.
Posted by kjntgr
Baton Rouge
Member since Jan 2004
8488 posts
Posted on 3/2/20 at 6:02 pm to
Yes, I emailed her that we choose the option of waiting, since we were told we could cancel with full refund 90 days prior.
Lets see how she responds?
Posted by kjntgr
Baton Rouge
Member since Jan 2004
8488 posts
Posted on 3/2/20 at 6:04 pm to
She claimed that trip insurance doesn’t cover Coronavirus.
Posted by fatboydave
Fat boy land
Member since Aug 2004
17979 posts
Posted on 3/2/20 at 6:17 pm to
quote:

2. Full refund
This post was edited on 3/2/20 at 6:17 pm
Posted by Nole Man
Somewhere In Tennessee!
Member since May 2011
7187 posts
Posted on 3/2/20 at 6:34 pm to
quote:

She claimed that trip insurance doesn’t cover Coronavirus.


That would depend. LINK

IF you bought it, there are riders that cover various things for an extra cost. If you chose "just because I want to" coverage, it's probably covered. If not, then you have to wade into the carriers "Current Events" section and see how they're handling it. I linked our carrier's advisory in the link above. If your cruise line canceled, if you got quarantined, these could be "events" where coverage kicks in potentially.

She can't just say it doesn't. The answer is "it would depend". Read the fine print to make sure IF you bought it (we do for big trips).

Good luck.
Posted by Teddy Ruxpin
Member since Oct 2006
39582 posts
Posted on 3/2/20 at 8:38 pm to
I agree with full refund if OP can't exercise the 90 day option.

Better to have the money now to have options to rebook the cruise (which may be cheaper) or alternative plans.
This post was edited on 3/2/20 at 8:39 pm
Posted by MarinaTigerEsq
Member since Aug 2019
1330 posts
Posted on 3/7/20 at 1:18 pm to
I got an email offering a free ocean view room and casino credit for several 8-12 day European sailings. I just laughed. Not happening.
Posted by hungryone
river parishes
Member since Sep 2010
11987 posts
Posted on 3/7/20 at 1:50 pm to
Curious as to what OP decided to do. I’d take the full refund. Think of those poor SOBs stuck on that ship off the coast of Cali. Ugh.
Posted by nctiger71
North Carolina
Member since Oct 2017
1321 posts
Posted on 3/7/20 at 3:19 pm to
quote:

we were told we could cancel with full refund 90 days prior.

What has the virus got to do with your guarantee to cancel 90+ days out w/ a full refund? Can you not wait til late June and cancel for another reason?

What are the reasons you can cancel 90 days out?
Posted by LSU1018
Baton Rouge
Member since Feb 2007
7222 posts
Posted on 3/8/20 at 8:52 am to
I would have taken full refund. People will be scared to take cruises for awhile so you possibly could have got an even better deal if you still wanted to go.
Posted by nctiger71
North Carolina
Member since Oct 2017
1321 posts
Posted on 3/8/20 at 11:07 am to
quote:

People will be scared to take cruises for awhile so you possibly could have got an even better deal if you still wanted to go.

That is probably a good bet; even if it blows over sooner rather than later the cruise lines may be offering good deals to attract customers back.

Just saw where the CDC (I think) warned us about getting on cruise ships & airplanes. That’s not good for business.
Posted by CenlaLowell
Alexandria, la
Member since Apr 2016
1015 posts
Posted on 3/9/20 at 4:49 pm to
Full refund this is a no brainier
Posted by jkylejohnson
Alexandria
Member since Dec 2016
14007 posts
Posted on 3/9/20 at 6:23 pm to
I'd take the full refund and see about booking it myself for way cheaper.
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