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Started By
Message
Why are my files not opening in Onedrive?
Posted on 4/21/26 at 8:39 am
Posted on 4/21/26 at 8:39 am
SIgned in and all that jazz. Click on a document, pdf, and it won't open.
4
Posted on 4/21/26 at 9:55 am to prplhze2000
I think it depends on whether you are trying to open the file on your local drive or where it is copied to the cloud.
If you are trying to open the file from the cloud then you might have to download it to your local drive first.
Alternatively, I guess it could be an association issue with .pdf files aka but I'm pretty sure that Windows 11 will open them without a 3rd party program being installed.
If you are trying to open the file from the cloud then you might have to download it to your local drive first.
Alternatively, I guess it could be an association issue with .pdf files aka but I'm pretty sure that Windows 11 will open them without a 3rd party program being installed.
Posted on 4/21/26 at 10:07 am to GurleyGirl
doing same thing on Mac and Windows 11
Posted on 4/21/26 at 10:25 am to prplhze2000
If you have the space enable Files On-Demand. OneDrive > Settings > Sync and backup > Advanced > Files On-Demand > Download all files
Posted on 4/21/26 at 12:25 pm to prplhze2000
Posted on 4/30/26 at 9:50 pm to prplhze2000
Have you tried clearing the TPM and removing all cached credentials from Credential Manager?
Our Sys Admins run into issues like this after replacing motherboards and using the same hard drive.
Another thought is AV software interfering with OneDrive. You could try uninstalling Onedrive from the user’s profile and then setting it up from scratch using:
c:\windows\SysWOW64\OneDriveSetup.exe
Our Sys Admins run into issues like this after replacing motherboards and using the same hard drive.
Another thought is AV software interfering with OneDrive. You could try uninstalling Onedrive from the user’s profile and then setting it up from scratch using:
c:\windows\SysWOW64\OneDriveSetup.exe
This post was edited on 4/30/26 at 9:54 pm
Posted on 5/2/26 at 1:51 pm to prplhze2000
quote:
SIgned in and all that jazz. Click on a document, pdf, and it won't open.
Could be an orphaned PDF viewer process. Assuming it's Windows, open Task Manager and search the process list for running background PDF processes and then forcibly end them if some are running.
This post was edited on 5/2/26 at 2:05 pm
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