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Why am I getting 1/5 of the download speed I pay for? [Solved]
Posted on 6/15/23 at 8:24 pm
Posted on 6/15/23 at 8:24 pm
I pay for 500, barely pull 100. Connected via ethernet. My roommate gets well over 500 down. I went to get a new cat6 cable and that changed nothing. I've got an Asus prime Z490 motherboard which allows up to 2.5gbps down. We have the Panoramic Wifi Gateway from Cox. I have no clue what to do.
This post was edited on 6/21/23 at 2:36 pm
6
Posted on 6/15/23 at 8:36 pm to reauxl tigers
Connected directly to the gateway or is there a switch between?
When you say "barely pull 100", does that mean just above or just below 100? If just below, check your network connection status and see what it reports as the connection speed. It's possible the connection is negotiating at 100mbps rather than gigabit. If you are getting just over 100, then you are likely connected at gigabit and the problem is something else.
When you say "barely pull 100", does that mean just above or just below 100? If just below, check your network connection status and see what it reports as the connection speed. It's possible the connection is negotiating at 100mbps rather than gigabit. If you are getting just over 100, then you are likely connected at gigabit and the problem is something else.
Posted on 6/15/23 at 8:49 pm to Korkstand
Connected directly to the gateway. Checked the connection status, ethernet 8, speed: 1 Gpbs.
The speeds fluctuate when I test them, some tests are under 100, some are over 100.
I have a wifi adapter plugged into the mobo, would that affect anything?
The speeds fluctuate when I test them, some tests are under 100, some are over 100.
I have a wifi adapter plugged into the mobo, would that affect anything?
Posted on 6/15/23 at 8:55 pm to reauxl tigers
I can tell you haven't Google this.
Posted on 6/15/23 at 9:00 pm to reauxl tigers
quote:What for?
I have a wifi adapter plugged into the mobo
quote:It shouldn't but honestly there's no telling what Windows is doing. I would take it out just to see if there's any difference.
would that affect anything?
If your roommate's computer is also hardwired I would swap the ports on the gateway to see if the slow speed follows your computer or the port. Then I would install a LAN speed test app on both computers and do a local speed test.
Also how are you conducting the speed tests? Have you tried a different browser?
Posted on 6/15/23 at 9:01 pm to Fat Batman
quote:
I can tell you haven't Google this.
I would love to know what I'm missing.
quote:
Also how are you conducting the speed tests? Have you tried a different browser?
Just the ookla speed test, same results on chrome and firefox. Roomate tested by same method. Will try swapping ports.
This post was edited on 6/15/23 at 9:04 pm
Posted on 6/15/23 at 9:04 pm to Fat Batman
quote:Is it a fricking driver?
I can tell you haven't Google this.
Posted on 6/15/23 at 9:07 pm to reauxl tigers
*up to 500mbps
Posted on 6/15/23 at 9:18 pm to Hopeful Doc
quote:The ones i checked say all current drivers installed. Idk which specific drivers I'd be looking for here.
Is it a fricking driver?
quote:Did not work. Idk would it actually be a driver? I wouldn't know which one it is.
I would swap the ports on the gateway to see if the slow speed follows your computer or the port.
quote:
*up to 500mbps
I'd be more suspicious of this if my roommate wasn't pulling nearly 600mbps with basically the same setup.
This post was edited on 6/15/23 at 9:34 pm
Posted on 6/15/23 at 9:29 pm to reauxl tigers
quote:
all current drivers installed
You should Google it.
Posted on 6/15/23 at 9:34 pm to Fat Batman
What am I in school? Just tell me please.
I did use google, to get to this board so I could post about this.
I did use google, to get to this board so I could post about this.
Posted on 6/15/23 at 9:37 pm to reauxl tigers
It could a variety of things but it appears it's a well documented issue with that board. I didn't read it all but there is plenty of info out there. Google your board name as you typed it above followed by "slow internet".
Posted on 6/15/23 at 9:52 pm to Fat Batman
A link would be fantastic b/c there seem to be endless threads about internet speeds, none of which are alike. I started a thread a while back about a powerline adapter but there's nothing useful there.
Posted on 6/15/23 at 9:56 pm to reauxl tigers
Do what all us old bastards did, buy an Intel NIC like this, just verify you have the slot to support it. $30.
Posted on 6/15/23 at 10:06 pm to reauxl tigers
Installed latest driver for intel ethernet controller i225-v. That did nothing.
This post was edited on 6/15/23 at 10:19 pm
Posted on 6/15/23 at 10:24 pm to reauxl tigers
quote:
I have a wifi adapter plugged into the mobo
But why?
Posted on 6/15/23 at 10:26 pm to SG_Geaux
quote:I used to use it before connecting directly to the modem, just never took it out.
But why?
quote:Just gonna try this. I guess the ethernet controller in my mobo is shitty
Do what all us old bastards did, buy an Intel NIC like this
This post was edited on 6/15/23 at 10:29 pm
Posted on 6/16/23 at 1:30 am to reauxl tigers
We should keep circling the drain on an answer that hasn't been provided yet. 
Replace the Mobo, or add a Gigbit NIC to ignore the problem for $30.
Or just wait to Gigabyte to fix it. This ain't complicated.
Replace the Mobo, or add a Gigbit NIC to ignore the problem for $30. Or just wait to Gigabyte to fix it. This ain't complicated.
Posted on 6/16/23 at 5:12 am to reauxl tigers
Remove the wifi adapter before you buy that NIC card, and try your speed test then. If it is still down then go buy the Walmart NIC.
Posted on 6/16/23 at 5:29 am to LsuFan_1955
Took the WiFi card out and swapped ports on the gateway. Neither worked. Pretty sure the controller on the Mobo is the problem. Ordered a NIC card similar to the one linked.
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