Page 1
Page 1
Started By
Message

WD Passport External Hard drive issues

Posted on 6/5/20 at 10:00 am
Posted by classicgold
bfe
Member since Feb 2017
4676 posts
Posted on 6/5/20 at 10:00 am
Looking for some help with data recovery on this device. I have a 1TB WD Passport that has some wedding footage on it. I was trying to transfer some other files on it a couple weeks ago, and it completely crapped out on me. I tried to follow Western Digital's directions for their approved companies of data recovery, and I sent it off to datarecovery.com (per WD's suggestions. They quoted me freaking $1,400 to recover the data. They stipulated that it is likely they could get the data, but it would take up to 7 days. $1,400 seemed absolutely ridiculous to me, so said no thanks and requested that they send it back.

Does anyone have any other suggestions for how I can recover these files at a much more reasonable price?

All help is appreciated, as I'm trying to avoid being murdered in my sleep by my wife.
This post was edited on 6/5/20 at 10:14 am
Posted by Fat Batman
Gotham City, NJ
Member since Oct 2019
1381 posts
Posted on 6/5/20 at 10:05 am to
Yeah that sounds more like a ransom than a service fee. I use redundancy for anything important.
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 6/5/20 at 10:24 am to
those 450 million years between-drive-failure numbrers reported by the hard drive companies are complete horseshite.

hard drives routinely fail in a couple years.
Posted by bluebarracuda
Member since Oct 2011
18228 posts
Posted on 6/5/20 at 10:35 am to
quote:

hard drives routinely fail in a couple years.


Due to user error/misuse
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
421629 posts
Posted on 6/5/20 at 10:54 am to
quote:

Due to user error/misuse

go on

i'm not arguing i'm interested in what not to do
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 6/5/20 at 11:43 am to
quote:

go on

i'm not arguing i'm interested in what not to do

same
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 6/5/20 at 11:45 am to
quote:

Due to user error/misuse
quote:

bluebarracuda


Posted by FLObserver
Jacksonville
Member since Nov 2005
14439 posts
Posted on 6/5/20 at 11:48 am to
i usually have 2 copies of everything on different external hard drives for this reason. Not to say i have never lost anything though. good luck OP.
Posted by Tortious
ATX
Member since Nov 2010
5132 posts
Posted on 6/5/20 at 1:11 pm to
I'd spend $50 or so and try some of the software solutions out there. I did many years ago and it worked. I don't recall what software I used though and, of course, it depends on what the failure is.
Posted by LSshoe
Burrowing through a pile o MikePoop
Member since Jan 2008
4001 posts
Posted on 6/5/20 at 1:55 pm to
Depends on the failure. If it's 'software' like Mbr or corrupted partition then you can try using a software solution. I think recuva is a free one I've used before. If you've got a mechanical failure then that's going to be a harder deal. If you hear clicking and stuff that's bad. I've shoved drives in the freezer before for a few hours and then plugged it in. Sometimes works. If it does, then get the data off ASAP. There are a few other tricks you can try. Some people have taken a similar drive apart, moved the platters and recovered the data successfully that way but if that sounds crazy to you then I wouldn't recommend it. That's the kind of stuff that company is going to do. If you truly need that data, then chances are you're going to have to pay the price.
Posted by jcole4lsu
The Kwisatz Haderach
Member since Nov 2007
30922 posts
Posted on 6/5/20 at 2:19 pm to
quote:

go on


unplugging without ejecting first
moving the drive while its in use
tossing the drive in your bag, directly after removal and before its had time to come to a complete rest
Posted by bluebarracuda
Member since Oct 2011
18228 posts
Posted on 6/5/20 at 2:49 pm to
quote:

unplugging without ejecting first
moving the drive while its in use
tossing the drive in your bag, directly after removal and before its had time to come to a complete rest


Basically all of this. Portable mechanical drives aren't really that "portable"
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
421629 posts
Posted on 6/5/20 at 4:16 pm to
oh i thought there was something more intricate. i thought those were basic things. i do throw around flash drives occasionally though
Posted by SG_Geaux
1 Post
Member since Aug 2004
77929 posts
Posted on 6/5/20 at 4:24 pm to
quote:

$1,400 seemed absolutely ridiculous to me


That is actually not a bad price.

How much are the pics worth to you?
Posted by bluebarracuda
Member since Oct 2011
18228 posts
Posted on 6/5/20 at 4:57 pm to
quote:

oh i thought there was something more intricate. i thought those were basic things. i do throw around flash drives occasionally though


It doesn't matter for those. They don't have any moving parts
Posted by Paedin
Tampa, Florida
Member since Apr 2012
2290 posts
Posted on 6/5/20 at 9:22 pm to
I know this is going to sound stupid, but, have you tried ordering some new connection cords? I found long ago that WD for some reason has shite cords. I order 5 for like $50 just to have around. I had a drive I couldnt get to connect and just went thru cord by cord until 1 for some reason booted it right up.

YMMV
first pageprev pagePage 1 of 1Next pagelast page
refresh

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram