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Message
re: Unifi network help
Posted on 8/16/21 at 7:19 pm to lsu777
Posted on 8/16/21 at 7:19 pm to lsu777
quote:
Wifi AI used to cause all sorts of problems and on the Unifi forums it would be the first thing people would say to turn off. Maybe it's better now, but I'd never use it. If I wanted auto/AI settings, I'd go with Ubiquiti's Amplifi line.
I know. You've said this before. Don't you think you should at least try it before offering your opinion on it?
I've used it for months at multiple locations. It continues to make the correct choices. The OP wishes he bought a non-managed system. WiFI AI makes management easier.
I don't deploy the AmpliFi systems. How is its AI different?
1
Posted on 8/16/21 at 7:48 pm to TAMU-93
So couldn't get it to do anything. I'll post all settings in a little while.
One thing I think yall are getting confused in, yall are talking about setting up the full network and setting up the APs; That doesn't even matter at this point.
At this point if I wire directly into the dream machine and run a speed test or run a speed test through the dashboard I am only getting 75-85 download.
So it has nothing to do with wireless interference. The dream machine itself it only able to get that from the Nokia bgw320. So all the stuff yall are talking about is great and will be useful in the future but has nothing to do with current issue.
I have set ports to 5g which is what the udm is hooked to. I have tried with passthrough on and off. Firewall on and off. Turned off pretty much every safety setting on the nokia....still no Doce, makes no difference.
I setup the internet capabilities on udm, still nothing. Ran the air, same 75-85 wired.
Anyone have any ideas?
One thing I think yall are getting confused in, yall are talking about setting up the full network and setting up the APs; That doesn't even matter at this point.
At this point if I wire directly into the dream machine and run a speed test or run a speed test through the dashboard I am only getting 75-85 download.
So it has nothing to do with wireless interference. The dream machine itself it only able to get that from the Nokia bgw320. So all the stuff yall are talking about is great and will be useful in the future but has nothing to do with current issue.
I have set ports to 5g which is what the udm is hooked to. I have tried with passthrough on and off. Firewall on and off. Turned off pretty much every safety setting on the nokia....still no Doce, makes no difference.
I setup the internet capabilities on udm, still nothing. Ran the air, same 75-85 wired.
Anyone have any ideas?
Posted on 8/16/21 at 8:14 pm to lsu777
I just did a remote speed test on UDM that i installed for a friend, but it is with dsl service and doesnt have the high speed you’re using (45mb down)…i know you said you’ve read a shitload, so do you think there’s no other option with the modem provided by ISP? Tried another cable between modem and UDM? Double-checked passthrough/bridge settings on modem?
Posted on 8/16/21 at 8:25 pm to BabySam
quote:
know you said you’ve read a shitload, so do you think there’s no other option with the modem provided by ISP
Well I have tried every setting pretty much both ways. Not sure why it's doing it. Out the modem I get a gig, out the udm, 75-85.
quote:
Tried another cable between modem and UDM?
That I didn't do, but shouldn't be an issue if able to get 100mbps. I can try that tomorrow I guess.
quote:
Double-checked passthrough/bridge settings on modem
Yep. I reset everything I did yesterday and started over. Taking a speed test every step of the way. No matter what I do, the udm wired speed doesn't change.
At this point it seems like the udm is throttling or has a setting setup to do that, I dunno.
The modem itself allows my customers to get a gig wired and phone through wifi6 to get over 500mbps.
So has to be something with udm. No reason the bgw320 would throttle one port snd not another snd I even switched the ports. Even tried setting it to 5g all the time from auto.
I'll post screen shots tomorrow so I can make put here and reddit.
But I mean frick at this point I would be happy to let someone remote in.
Local alarm company has tech that deals with unifo. That is my next step if I can't figure it out. After that I rip out and sell
BTW network is setup and auto ai worked but still get less than 100mbps across all access points and wired. All in the 75-85 range pretty much. Even tried turning off all 2.4hz radios and running only 5g, it still was same.
Posted on 8/16/21 at 8:29 pm to lsu777
Kork asked about it but never saw you answer. Did you try a hardwire connection from a laptop to the UDM? Would be good to see if it's anetwork issue or a wifi issue with the UDM.
Is the UDM set up with bandwidth limits on connections or QoS?
Is the UDM set up with bandwidth limits on connections or QoS?
This post was edited on 8/16/21 at 8:33 pm
Posted on 8/16/21 at 8:35 pm to lsu777
So as i recall, i setup the UDM for a buddy at my house with WAN plugged into second internet connection on modem. I did speed test and hit my 300mb down and 30mb up, so i guess that should help as a reference that UDM is capable…i can try downloading the config and seeing what info i may be able to provide so you cam compare…
Posted on 8/16/21 at 8:37 pm to mchias1
quote:
Kork asked about it but never saw you answer. Did you try a hardwire connection from a laptop to the UDM? Would be good to see if it's anetwork issue or a wifi issue with the UDM.
Is the UDM set up with bandwidth limits on connections or QoS?
Yes, answered a couple times. Still getting less than 100.
Posted on 8/16/21 at 8:41 pm to BabySam
quote:
So as i recall, i setup the UDM for a buddy at my house with WAN plugged into second internet connection on modem. I did speed test and hit my 300mb down and 30mb up, so i guess that should help as a reference that UDM is capable…i can try downloading the config and seeing what info i may be able to provide so you cam compare…
Appreciate it, but udm is capable of 1g and honestly at 300 wired, I'm ripping it out. 300 over wifi would be normal for non wifi6 capable device though.
But if wired in to a 1g connection that is verified 1g than the udm should be putting out very close to that at a world connection. Not 10%.
Posted on 8/16/21 at 9:08 pm to lsu777
If you're getting less than 100mbit hardwired, then it's either a config issue with your passthrough OR you have a bad cable somewhere between the UDM and the modem. One iffy conductor in an ethernet cable will drop speeds from gigabit down to 100mbit.
I guess there are other possibilities but those are the two that come to mind.
I guess there are other possibilities but those are the two that come to mind.
Posted on 8/16/21 at 9:38 pm to Korkstand
I'll change the cord tomorrow and see
Posted on 8/17/21 at 11:27 am to lsu777
quote:
Tried another cable between modem and UDM?
That I didn't do, but shouldn't be an issue if able to get 100mbps. I can try that tomorrow I guess.
In the controller in Devices -> UDM -> Details, what does it say for WAN1? Is it showing 1000 and Full duplex?
I'm wondering if your cable is bad or it's not at least Cat 5e. As it sounds like you are only getting a 100 Mbps connection for some reason.
I'm still using a 4 year old USG and I get 940+ Mbps hardwired. The UDM is definitely gigabit capable.
Posted on 8/17/21 at 12:07 pm to gpburdell
[url=https://ibb.co/pWFspXC] 
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[url=https://ibb.co/pwRnGKt]
[/url]
[url=https://ibb.co/cLcLjXS]
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Cable is rj45 cat6 Amazon basics brand. I can double check it through. I have extra or I can make one.
Lmk if any of that looks wrong.
[/url] [url=https://ibb.co/pwRnGKt]
[/url] [url=https://ibb.co/cLcLjXS]
[/url] Cable is rj45 cat6 Amazon basics brand. I can double check it through. I have extra or I can make one.
Lmk if any of that looks wrong.
Posted on 8/17/21 at 12:08 pm to Korkstand
quote:
If you're getting less than 100mbit hardwired, then it's either a config issue with your passthrough
here is the problem....i have tried it through the udm with passthrough and no passthrough....exact same speeds.
Posted on 8/17/21 at 12:47 pm to lsu777
Dpi off?
Posted on 8/17/21 at 12:58 pm to Hopeful Doc
what is dpi? and where do i find it?
Posted on 8/17/21 at 1:05 pm to lsu777
Are you running your speed test using the device plugged into "lan 3"?
Posted on 8/17/21 at 1:13 pm to Hopeful Doc
ok just checekd only DPI is on and traffic system sensitivity is set to 1, max performance.
dont think that is it.
Really hoping it is the cord. will try when i get off.
dont think that is it.
Really hoping it is the cord. will try when i get off.
Posted on 8/17/21 at 1:16 pm to TAMU-93
quote:
Are you running your speed test using the device plugged into "lan 3"?
not there right now and dont remember but i have run both through laptop and through the unfi dashboard.
here is one i just remotely ran on teh dashboard
Posted on 8/17/21 at 1:28 pm to TAMU-93
quote:
Are you running your speed test using the device plugged into "lan 3"?
+1 That device connected to the port in orange is connecting at 10/100 Mbps. If this is your hardwired test device then that's the issue. If it's an IoT device then that's ok.
Your WAN port is green which is good and means the UDM is talking to the ATT gateway at gigabit.
Also, check to see if Smart Queues is enabled; you want this disabled. Settings -> Internet -> WAN -> Edit -> Enable Smart Queues.
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