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Unifi network help

Posted on 8/15/21 at 4:51 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 4:51 pm
Ok guys I got the att fiber setup yesterday. It's the bgw320 wifi6 device. Network is as follows

Bgw320 5g port

To

Unifi dream machine

To

Switch24

To

(5) ap lite

I did speed test off the basic bgw320 and tested at 980ish wired, 400ish through wifi.

I setup the udm and switch then put the bgw320 in pass through mode as follows

quote:

Configuration steps to perform on the BGW320:

1.  Login to the BGW320s web-based configuration interface in your web browser using the link:  LINK

 

2. Go to the "Home Network" tab -> "Wi-Fi" tab

 

3. Set Home SSID Enable to "Off"

4. Set Guest SSID Enable to "Off"

5. Set 2.4 GHz Wi-Fi operation to "Off"

6. Set 5 GHz Wi-Fi operation to "Off"

7. Go to the "Firewall" -> "Packet Filter" tab. Click on the "Disable Packet Filters" button.

8. Go to the "Firewall" -> "IP Passthrough" tab. Select "Passthrough" in the "Allocation Mode" option

9. Do not enter anything for the "Default Server Internal Address". Leave this field blank

10. In the "Passthrough Mode" selection choose "DHCPS-Fixed".

11. Type in the RBR50 MAC address for your ORBI router under "Manual Entry". The MAC address should be in traditional hexadecimal format xx:xx:xx:xx:xx:xx where x's should be values from 0-9 or letters a-f, separated by colons.

12. The Passgthrough DHCP Lease value defaults to 10 minutes. You cannot change this.

13. Click "Save" at the bottom. Go back and check to make sure that the changes were implemented. If not, do it again.

14. Click on the "Device" tab and select "Restart Device". It will take a couple of minutes.






Now I'm getting around 80mbps on wifi.

Help me out here, because if this normal for unifi I'm ripping this shite out
Posted by Korkstand
Member since Nov 2003
29000 posts
Posted on 8/15/21 at 5:40 pm to
quote:

Now I'm getting around 80mbps on wifi.

Help me out here, because if this normal for unifi I'm ripping this shite out
Definitely not normal, something is misconfigured.

Is the wired speed still good through the modem->udm->switch->hardwired device? If so, there is something wrong with your AP settings. Channel width, power levels, etc etc.

Edit: Second thought, 80mbit sounds awfully close to 100 minus overhead. Possible one or more wired connections have negotiated at 100mbit instead of gigabit, perhaps a bad cable. If all APs give similar speed, check the cables between modem and udm, and udm to switch. I think the controller interface reports the speed negotiated at each switch port.
This post was edited on 8/15/21 at 5:53 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 5:50 pm to
I'll have to check tomorrow, I went ahead and left as this is the new construction house.

But I have not even setup the Access points yet. That's just the dream machine.

I'll play with it a bunch this week and see what I can do and get screen shots

Does it sound like pass through was done correctly?
This post was edited on 8/15/21 at 5:50 pm
Posted by Korkstand
Member since Nov 2003
29000 posts
Posted on 8/15/21 at 5:54 pm to
quote:

Does it sound like pass through was done correctly?
Not sure, don't know much about that. Make sure the cables are good though
Posted by BabySam
FL
Member since Oct 2010
1528 posts
Posted on 8/15/21 at 5:59 pm to
How’d you check wifi speed if APs hadnt been setup? I havent played with fiber to ubiquiti passthrough/bridge mode, but have done several for dsl…guessing there may be something off with the passthrough/bridge settings…
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 6:05 pm to
Initial run was through the att bgw320 before I setup anything. This was my baseline.

Then I setup the dream machine and put bgw320 through pass through mode. Then ran the same test.

FYI the normal dream machine is a AP along with controller.
Posted by mchias1
Member since Dec 2009
904 posts
Posted on 8/15/21 at 6:24 pm to
Does the att router have gig ports or 10/100 ports?
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 6:55 pm to


That is the back
This post was edited on 8/15/21 at 6:55 pm
Posted by BabySam
FL
Member since Oct 2010
1528 posts
Posted on 8/15/21 at 8:51 pm to
My bad, saw DM and that APs werent installed…brain told me DMP…sorry about that
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 9:27 pm to
All good. I'm gonna go by tomorrow and play with it. Prolly start from the beginning by getting out of pass through.

I want to speed test every step of the way to make sure I find what the issue is.

Thing is those 320 are the new home network from att. Actually pretty nice in and of itself so not sure if pass through is even the way to go.

Guess I will have to guess my way through with help from yall and the unifi forum. I'll post pics and eventually do a full tutorial once I get it working so others aren't intimidated since so many of us here in South LA are switching to att fiber.
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/15/21 at 10:31 pm to
After reading alot, seems the dream machine itself might just be slow. Lots of people why issues. Guns be pissed if I have spent all this money on shite that Doesn't work. Especially since I got rid of the boxes.


Posted by Korkstand
Member since Nov 2003
29000 posts
Posted on 8/15/21 at 11:22 pm to
The UDM will do well over 500mbps when connected at 5ghz. Make sure Smart Queues is turned off. I think it is much slower when connected at 2.4ghz, probably in the range of your test.

UniFi gear is not as "plug and play" as most consumer gear. Usually consumer wifi comes configured to just absolutely blast the signal at high power and on wide channels. This is usually fine in most residential environments, and gives the best performance. UniFi is far more tunable, and I think the default settings (or "auto" settings) go with narrow channels and medium-ish power. This is probably a better starting point for businesses or high-density environments. If you have multiple APs blasting signals like typical consumer gear, you end up with wide channels overlapping and interfering with one another, and also too-broad coverage areas interfering with one another.

Crank that shite up and see what happens. Choose "quiet" channels for your area in both 2.4 and 5ghz, set them to the widest channels, and turn the power to the max. Also I think those APs (ac-lites, right?) will perform better at 2.4 than the udm does.


Here are some charts to set your expectations for 2.4 vs 5ghz, and also various channel width settings:










Posted by CarRamrod
Spurbury, VT
Member since Dec 2006
57951 posts
Posted on 8/16/21 at 12:41 pm to
quote:

Now I'm getting around 80mbps on wifi.

Help me out here, because if this normal for unifi I'm ripping this shite out

it is a better bet it has to do with ATT. my unifi is fast as shite. how are you connecting your switch to your UDMPro? via cat or do you have a fiber patch cable?


oohh you have a UDM not the UDMPro. yea i dont know anything about that.
This post was edited on 8/16/21 at 12:45 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/16/21 at 2:28 pm to
quote:

it is a better bet it has to do with ATT. my unifi is fast as shite. how are you connecting your switch to your UDMPro? via cat or do you have a fiber patch cable?


oohh you have a UDM not the UDMPro. yea i dont know anything about that.


cat for the udm. but for the switch....how much do you think the fiber patch cable helps?

if i hae to get the pro i will but it was sold out when i bought the udm.
Posted by gpburdell
ATL
Member since Jun 2015
1551 posts
Posted on 8/16/21 at 3:07 pm to
How are the radios on your UDM setup? I installed a UDM at my parents place last week and it's working great. I did a speed test with their iPad and it was getting 350+ Mbps.

Make sure the 5G radio is set to channel width VHT80 and I'd set the power to high. You could even try VHT160, but that would make it more susceptible to interference. Start with channel 36, but you should do an RF scan and make sure there isn't any significant interference there.

For your 2G radio, set it to VHT20 and power to medium. Pick between channels 1, 6, or 11 that has the least interference.

As other have mentioned, Unifi gear isn't plug and play and requires some knowledge to configure for optimal performance. Also, many people think best performance is the fastest speed which is definitely not true especially when you're dealing with a ton of wireless devices in the same environment.

Plenty of Unifi setup videos out there you can watch.

EDIT: I just saw that you are also deploying 5 APs? If that's the case then for 5G I'd suggest using VHT40 and picking different non-overlapping channels for each AP. This is because I avoid DFS channels. Living in ATL and a couple miles from Dobbins ARB would cause me all sorts of issues. Also some devices don't support DFS channels to begin with.

With VHT80, there are only 3 non overlapping DFS channels. With VHT40, you get 6 non overlapping DFS channels to choose from which matches your 6 APs.
This post was edited on 8/16/21 at 3:27 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/16/21 at 3:40 pm to
quote:

Plenty of Unifi setup videos out there you can watch.

EDIT: I just saw that you are also deploying 5 APs? If that's the case then for 5G I'd suggest using VHT40 and picking different non-overlapping channels for each AP. This is because I avoid DFS channels. Living in ATL and a couple miles from Dobbins ARB would cause me all sorts of issues. Also some devices don't support DFS channels to begin with.

With VHT80, there are only 3 non overlapping DFS channels. With VHT40, you get 6 non overlapping DFS channels to choose from which matches your 6 APs.
quote:


Make sure the 5G radio is set to channel width VHT80 and I'd set the power to high. You could even try VHT160, but that would make it more susceptible to interference. Start with channel 36, but you should do an RF scan and make sure there isn't any significant interference there.

For your 2G radio, set it to VHT20 and power to medium. Pick between channels 1, 6, or 11 that has the least interference.



thanks man, going to slowly work through everything starting tonight.

quote:

As other have mentioned, Unifi gear isn't plug and play and requires some knowledge to configure for optimal performance.


yep an dI have some knowledge but honestly....i should have just went non managed with the amazon nest system. would have fit my needs better and given just as good of performance.

I honestly regret going unifi as of now. Maybe once i get everything right I wont, but if someone offered me 600 for everything right now...i would pack and ship within an hour lol.
Posted by Korkstand
Member since Nov 2003
29000 posts
Posted on 8/16/21 at 3:51 pm to
quote:

i should have just went non managed with the amazon nest system. would have fit my needs better and given just as good of performance.
Eero? I had the displeasure of dealing with eero once at someone else's house. Maybe for some/most people it just works, but they had tons of problems. Four units couldn't cover ~3500sqft, devices constantly lose connection even with strong signal, etc.
quote:

I honestly regret going unifi as of now. Maybe once i get everything right I wont
Yeah I think once you get everything mounted and working, you'll like it. After having APs mounted to the ceiling out of sight and out of the way, I would never want to get some mesh system with units plugged into power outlets sitting on shelves and end tables or whatever.
quote:

if someone offered me 600 for everything right now...i would pack and ship within an hour lol.
UDM plus 5 ac-lites with poe adapters?
Posted by TAMU-93
Sachse, TX
Member since Oct 2012
1073 posts
Posted on 8/16/21 at 4:23 pm to
Allow UniFi to manage your WiFi.

Go to your controller
-Go to Settings
--Go to WiFi
---Delete everything you set up
---Add New WiFi Network
----Give it a name
----Give it a password
----Go to Advanced
-----Enable high performance devices
-----Enable fast roaming
--Go to Advanced Features
---Go to WiFi AI
----Enable WiFi AI
----Click scan now
----Give it a couple minutes to scan your RF environment and make changes to your WiFi devices



Posted by gpburdell
ATL
Member since Jun 2015
1551 posts
Posted on 8/16/21 at 5:06 pm to
quote:

Allow UniFi to manage your WiFi.


Wifi AI used to cause all sorts of problems and on the Unifi forums it would be the first thing people would say to turn off. Maybe it's better now, but I'd never use it. If I wanted auto/AI settings, I'd go with Ubiquiti's Amplifi line.
This post was edited on 8/16/21 at 5:07 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
34830 posts
Posted on 8/16/21 at 5:14 pm to
quote:

UDM plus 5 ac-lites with poe adapters?


Yea a switch24.

I was frustrated as frick earlier. I know I will love it once it's complete. I just get really pissed whe. Having to deal with this stuff mainly cause my wife doesn't understand things take time and consistently ask wtf is taking so long even in a house we don't live in yet.

I'm here now about to play with it a while. If I can't get it by next week I'll have a guy come do it as I found out the alarm company I used installs these.

I think I can. Get it though. I'll keep yall updated for sure.
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