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Office 365 having a big outage at the moment

Posted on 9/4/18 at 9:28 am
Posted by lsufan1971
Zachary
Member since Nov 2003
18293 posts
Posted on 9/4/18 at 9:28 am
Posted by GrammarKnotsi
Member since Feb 2013
9354 posts
Posted on 9/4/18 at 9:39 am to
their twitter is picking up on it too
Posted by Boatshoes
Member since Dec 2017
6775 posts
Posted on 9/4/18 at 1:57 pm to
Let’s take all our mission critical software and put it on the cloud under the control of another company! Brilliant! (Until it’s not).
Posted by t00f
Not where you think I am
Member since Jul 2016
90123 posts
Posted on 9/4/18 at 2:11 pm to
quote:

Let’s take all our mission critical software and put it on the cloud under the control of another company! Brilliant! (Until it’s not).



So what do you suggest, on premise Exchange servers?
Posted by lgtiger
LA
Member since May 2005
1141 posts
Posted on 9/4/18 at 2:18 pm to
You would think for such a critical aspect of their business (the cooling of the hardware) there would be some redundancy of systems
Posted by GrammarKnotsi
Member since Feb 2013
9354 posts
Posted on 9/4/18 at 2:18 pm to
quote:

on premise Exchange servers?


lol...what is this 2016
Posted by t00f
Not where you think I am
Member since Jul 2016
90123 posts
Posted on 9/4/18 at 2:37 pm to
quote:

lol...what is this 2016


More like 2003-06
Posted by t00f
Not where you think I am
Member since Jul 2016
90123 posts
Posted on 9/4/18 at 2:38 pm to
quote:

You would think for such a critical aspect of their business (the cooling of the hardware) there would be some redundancy of systems



They do. Have not looked into what the deal w/ the outage is yet. They have more redundancy than you could ever think of having on premise.

Posted by lgtiger
LA
Member since May 2005
1141 posts
Posted on 9/4/18 at 2:59 pm to
My understanding is that a cooling system went down at a server farm in Texas, so they shut down the server to save data while they correct the problem. Our cloud based software has been down all day, revenue is not happening. I expect a class action suit by hungry shark attorneys
Posted by t00f
Not where you think I am
Member since Jul 2016
90123 posts
Posted on 9/4/18 at 3:05 pm to
Yep, just looked into it:

"Starting at 09:29 UTC on 04 Sep 2018, customers in South Central US may experience difficulties connecting to resources hosted in this region. Engineers have isolated an issue with cooling in one part of the data center, which caused a localized spike in temperature, as the preliminary root-cause, which has now been mitigated. Automated data center procedures to ensure data and hardware integrity went into effect when temperatures hit a specified threshold and critical hardware entered a structured power down process. Engineers are now in the process of restoring power to affected devices as part of the ongoing mitigation process.

"Some services may also be experiencing intermittent authentication issues due to downstream Azure Active Directory impact, and engineers are separately working on mitigation options for this also.

"The next update will be provided at 15:00 UTC or as events warrant."
Posted by jdd48
Baton Rouge
Member since Jan 2012
22125 posts
Posted on 9/4/18 at 4:10 pm to
Not having to worry about getting Exchange up and running in a DR situation is well worth one major outage every now and again.
Posted by Grillades
Member since Nov 2009
552 posts
Posted on 9/4/18 at 4:56 pm to
@jdd48...Amen to that. We moved email to Office 365 in 2011. This is the third major outage I remember in 7+ years. None lasted more than a half of a business day. For those who actually managed on-prem Exchange servers/farms back in the day, there is a large tolerance for days like today. Compared to what we get from and the little we pay to Microsoft, I could never justify to our bean counters (or myself) moving back to an on-prem solution. It just doesn't make sense for most SMBs including the one I work for. My experience with Microsoft Office 365 products overall has been terrific, FWIW.
Posted by t00f
Not where you think I am
Member since Jul 2016
90123 posts
Posted on 9/4/18 at 5:10 pm to
Sounds like a man who had to repair a corrupt .EDB file .. I feel ya.
Posted by jdd48
Baton Rouge
Member since Jan 2012
22125 posts
Posted on 9/5/18 at 6:57 am to
quote:

Sounds like a man who had to repair a corrupt .EDB file .. I feel ya.


Worse. Defragging one.

Or in the old days when disk space was more at a premium and backup solutions were not what they are today, having the transaction logs fill up the disk.
This post was edited on 9/5/18 at 7:45 am
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29311 posts
Posted on 9/5/18 at 8:21 am to
quote:

So what do you suggest, on premise Exchange servers?


There are a few situations (very few) where on prem is the only way to meet business requirements.
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29311 posts
Posted on 9/5/18 at 8:23 am to
quote:

Not having to worry about getting Exchange up and running in a DR situation is well worth one major outage every now and again.


If you have a direct circuit with a big enough pipe to your DR site and have a VMWare architecture utilizing Site Recovery Manager....it is actually pretty painless.
Posted by 3deadtrolls
lafayette
Member since Jan 2014
5718 posts
Posted on 9/5/18 at 1:05 pm to
quote:

Not having to worry about getting Exchange up and running in a DR situation is well worth one major outage every now and again.



I don't miss running Exchange at all.
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