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MAC Help Needed

Posted on 1/23/20 at 2:08 pm
Posted by LSUisKING
Edgard
Member since Dec 2007
2933 posts
Posted on 1/23/20 at 2:08 pm
Running Sierra 10.12.8

I can't get the computer to connect to the internet. It is connected to Wi-Fi (the same Wi-Fi 2 other computers are connected to), but won't allow access to the internet...

I've exhausted google searches (on my PC), but am hoping someone knows what to do. Please help!

THANKS!
Posted by tlsu15
Capital of Texas
Member since Aug 2011
10007 posts
Posted on 1/23/20 at 2:17 pm to
Open your system preferences

Click network

Click advanced

Go to TCP/IP - are you using dhcp? Do you have a valid IP address? Click Renew DHCP lease if not

Go to DNS - are there any DNS servers entered?

Is the time/ date correct on your system?
Posted by Pepperoni
Mar-a-Lago
Member since Aug 2013
3483 posts
Posted on 1/24/20 at 9:16 am to
Posted by lsuconnman
Baton rouge
Member since Feb 2007
2631 posts
Posted on 1/24/20 at 12:24 pm to
When it happened to me the only recourse I could find was reverting to a time machine backup. Then doing a system update.
Posted by Duckismyspiritanimal
Cupertino, CA
Member since Apr 2017
173 posts
Posted on 1/25/20 at 12:22 pm to
This may sound like a stupid question, but are the calendar and clocks correct on your computer?
Posted by SG_Geaux
1 Post
Member since Aug 2004
77923 posts
Posted on 1/25/20 at 11:06 pm to
It just works
Posted by skrayper
21-0 Asterisk Drive
Member since Nov 2012
30841 posts
Posted on 1/27/20 at 10:27 am to
Posted by LSUisKING
Edgard
Member since Dec 2007
2933 posts
Posted on 1/27/20 at 12:34 pm to
Time and date are correct now...

I've done all there is to do aside from a time machine situation. The WiFi icon at the top says it's connected, but Safari and the App Store won't connect...

Posted by tlsu15
Capital of Texas
Member since Aug 2011
10007 posts
Posted on 1/27/20 at 4:06 pm to
Did you follow my advice?

What is your IP address? What is the ip of your router?

Are you comfortable with terminal? I can walk you through this.
Posted by dallastigers
Member since Dec 2003
5661 posts
Posted on 1/29/20 at 11:04 am to
Did anyone change anything with WiFi router or wireless network? Or maybe router had an automatic firmware update that changed something.

I know you mentioned other computers connected as usual, but I was just wondering. Some can be set up for an access control that blocks internet access but still allows connection for local network access.
Like below
quote:

Use the access control feature to block devices from connecting to your router’s Internet connection.
Note: Blocking devices with access control only blocks them from accessing the Internet. Devices can still access your router’s local network and communicate with your connected devices.

https://kb.netgear.com/24830/How-do-I-use-access-control-to-allow-or-block-devices-from-accessing-the-Internet-on-my-Nighthawk-router

This is on top of other parental controls and so on that can be set up to limit internet access.

Are there any other WiFi networks nearby you can connect to and just make sure computer still can connect to Internet using WiFi?

This post was edited on 1/29/20 at 2:38 pm
Posted by lsuconnman
Baton rouge
Member since Feb 2007
2631 posts
Posted on 1/29/20 at 2:34 pm to
It was a common bug in one of the software updates. He can probably restart his computer and the internet will work for a short time...but never long enough to do a software update.
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