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Started By
Message
Leaving AT&T. What other wireless providers should I consider for BR?
Posted on 1/20/24 at 9:51 am
Posted on 1/20/24 at 9:51 am
I'm tired of AT&T's shitty customer service and I'm moving me and the wife to another carrier.
Verizon would be more expensive b/c I get some AT&T discounts (fiber, work, etc). This seems like the best option, but I wouldn't mind finding something cheaper.
T-Mobile is one that I tested and their service seems to have a few holes in Baton Rouge so I don't think I'll go that route.
Are any of the other providers worth using (i.e. mint)? We do use hotspots so I'm not sure if they work well with the other options.
TIA
Verizon would be more expensive b/c I get some AT&T discounts (fiber, work, etc). This seems like the best option, but I wouldn't mind finding something cheaper.
T-Mobile is one that I tested and their service seems to have a few holes in Baton Rouge so I don't think I'll go that route.
Are any of the other providers worth using (i.e. mint)? We do use hotspots so I'm not sure if they work well with the other options.
TIA
10
Posted on 1/20/24 at 12:13 pm to cobrew
While AT&T's customer service kind of blows, I'm curious how often you need to use them.
Once everything is setup, you shouldn't need to deal with them. If you're having problems with the service, then by all means I'd recommend moving to Verizon or a Verizon MVNO.
List of Verizon MVNOs
Family Plan with a Verizon MVNO
It's $50 a month for 2 lines 20 GB per line for data. That's typically enough for most people considering that most data consumption tends to happen over WiFi regardless.
Once everything is setup, you shouldn't need to deal with them. If you're having problems with the service, then by all means I'd recommend moving to Verizon or a Verizon MVNO.
List of Verizon MVNOs
Family Plan with a Verizon MVNO
It's $50 a month for 2 lines 20 GB per line for data. That's typically enough for most people considering that most data consumption tends to happen over WiFi regardless.
Posted on 1/20/24 at 1:00 pm to cobrew
After being a long-time AT&T customer (Suncom->Bellsouth->Cingular->AT&T), I finally got sick of their high price and failures during the flood and Ida. I initially swapped to Verizon, but I had MANY dead-zones in the BR area including at my work. I switched to T-Mobile and have been absolutely happy with it. I haven't experienced any holes in the Baton Rouge area.
Posted on 1/20/24 at 4:51 pm to cobrew
Have never really had an issue with AT&T for like 25 yrs. I gotta be really out in the boonies, rare for me, to have an issue
This post was edited on 1/20/24 at 4:53 pm
Posted on 1/21/24 at 9:49 am to Ricardo
quote:
List of Verizon MVNOs
Family Plan with a Verizon MVNO
Good info!
Posted on 1/21/24 at 9:53 am to MurpheyJT
quote:
I initially swapped to Verizon, but I had MANY dead-zones in the BR area including at my work.
That sucks. I've always felt like AT&T had the best service in BR and the surrounding areas. We do need some rural coverage as we have friends and family in places like Terrebonne, Lafayette, False River, St Francisville, etc. My experience with T-Mobile has ok, but i'd drop calls driving down essen and my phone showed zero service. 200 feet later and the service is maxed out.
Posted on 1/21/24 at 10:03 am to SG_Geaux
quote:
Have never really had an issue with AT&T for like 25 yrs. I gotta be really out in the boonies, rare for me, to have an issue
With AT&T, they have the best coverage map in my opinion. However, going to an LSU football game is frustrating when you have to try 5 times to send a text. AT&T also failed pretty bad during some storms like mentioned before. I guess that could happen to anyone, but they seem to have an outage more than others.
With all that said, my biggest complaints is the customer service. I've had two issues in the past year. Both of them took multiple attempts to resolve while I wasted 10+ hours on the phone if I add all of my time on just those two issues. I usually have the mindset, that I'll pay extra for better customer service/support, but now I'm just paying extra for crappy customer service.
Posted on 1/23/24 at 4:09 pm to cobrew
quote:
Are any of the other providers worth using (i.e. mint)? We do use hotspots so I'm not sure if they work well with the other options.
I use Visible which is one of Verizon's MVNO companies. Each line is independent of each other so I have an account for my phone and one for my son. It costs $25 per line with no contract, its on a month to month basis, if you have your own phone. The service comes with unlimited calls, texts, data and hot spot usage. Being that you live in Baton Rouge, you should have no problems.
The only downfall is that there is no direct customer support, everything is via the app or email, you can't call and talk to a live person.
I've been using Visible for about 2 years and have been very happy with them. Do know that there is a limit on the speed of the data and hot spot, I don't know what it is but they will throttle your usage if you reach a certain amount of data used but I haven't noticed it at all and I use mine a lot.
Hope this helps.
Posted on 1/24/24 at 10:29 am to MurpheyJT
quote:
switched to T-Mobile and have been absolutely happy with it. I haven't experienced any holes in the Baton Rouge area.
You must not travel I-10 from Kenner to BR much. There's at least 3 spots service drops during peak travel hours.
Posted on 2/10/24 at 8:39 pm to OLDBEACHCOMBER
T mobile is not good at all… way too many dead spots … att and Verizon are the two best options….
Posted on 2/11/24 at 10:10 pm to tigers1956
Post Ida I’ve been really disappointed with Verizon. AT&T was famous for not working in crowded areas. Add to the fact that they lost service for all of south LA and the switch was easy.
Since then, I find I have random issues where I have to go off/on airplane mode. Yesterday in the city my phone would just randomly go from 5G to SOS.
Since then, I find I have random issues where I have to go off/on airplane mode. Yesterday in the city my phone would just randomly go from 5G to SOS.
Posted on 2/14/24 at 1:44 pm to cobrew
I have been on Google Fi for years and I have been very happy with the service. It is essentially T-Mobile and a few other carriers depending on where you are.
Posted on 2/16/24 at 12:03 pm to cobrew
The best provider is the one that works where you need the phone. Like I don't care if T-Mobile works at the mall because I don't go there. I have Google Fi but it's basically T mobile in the BTR area. Since Sprint and TMO merged.
Posted on 2/16/24 at 12:25 pm to holmesbr
Tmobile is rock solid throughout every area of Louisiana, I've found. If you don't care about TMobile's perks (free lowest tier of hulu, apple tv+, netfliex, mlb.tv, etc), then I'd just get a MVNO of Tmobile:
-google fi
-Mint Mobile (very easy and cheap)
-google fi
-Mint Mobile (very easy and cheap)
Posted on 2/16/24 at 12:56 pm to DoubleDown
I have a Fi plan and a TMO plan. TMO was sketchy at my house but I'm on wifi there. It works at work though. The others have more issues at work.
Posted on 2/18/24 at 10:33 am to holmesbr
I’ll put a word in for US Mobile, some great plans and they’re an MVNO for Verizon and T Mobile, with ATT coming in April. Most importantly their customer service is top notch.
And importantly their Verizon data is not deprioritized like some other MVNOs which can make a big difference in crowds.
And importantly their Verizon data is not deprioritized like some other MVNOs which can make a big difference in crowds.
This post was edited on 2/18/24 at 10:35 am
Posted on 2/18/24 at 4:40 pm to cobrew
T-mobile +55 plan, not best if out in boonies, But no worse then others as far know dead spots.
Posted on 2/21/24 at 5:55 pm to cobrew
Frick Tmobile if you drive anywhere down back roads like Hwy44, etc.
Posted on 2/21/24 at 7:11 pm to SouthernInsanity
So if you are not a redneck T-Mobile works well.
Posted on 2/21/24 at 7:51 pm to t00f
No jackass.
Doesn't work good on areas of I12, I49, I10, Pineville, Gonzales, Prairieville, etc.
Doesn't work good on areas of I12, I49, I10, Pineville, Gonzales, Prairieville, etc.
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