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Google Nest Protect
Posted on 12/3/20 at 3:34 pm
Posted on 12/3/20 at 3:34 pm
If anyone is thinking of getting one of these, don't. Terrible support and an hour and half of my life that I'll never get back spent on chat.
3
Posted on 12/3/20 at 4:06 pm to Christopher Columbo
Sorry to hear that. Mine work fine.
ETA-What seems to be the problem outside of your issue with customer support?
ETA-What seems to be the problem outside of your issue with customer support?
This post was edited on 12/3/20 at 4:07 pm
Posted on 12/3/20 at 4:25 pm to Christopher Columbo
Sorry to hear, have had mine for quite a while and it's been flawless.
Posted on 12/3/20 at 4:34 pm to King George
I love the way they work. My gen 1 expired in November and I bought a new one to replace it. The newest ones have a 10 year life span and the one I bought was manufactured in December 2018 meaning it has already used 20% of it's life in the box. The runaround with support was me asking what kind of manufacture date I'd get if I purchased directly from google and why I didn't get the email offer of replacing and expiring unit for a discount. It's like they had no clue what I was talking about. I'm in the Ring/Alexa ecosystem anyway so I'll just replace my other 2 nest protects with Amazon compatible ones as they expire.
Posted on 12/3/20 at 4:44 pm to Christopher Columbo
i have one in every room in my house and they're flawless
wait till you hear about milk and meat
quote:
The newest ones have a 10 year life span and the one I bought was manufactured in December 2018 meaning it has already used 20% of it's life in the box.
wait till you hear about milk and meat
This post was edited on 12/3/20 at 4:45 pm
Posted on 12/3/20 at 5:13 pm to Zach Lee To Amp Hill
I've never had any problem with the performance. I like that it triggers my camera when an alert happens.
Let me know when you find 2 year old milk and meat.
quote:
wait till you hear about milk and meat
Let me know when you find 2 year old milk and meat.
Posted on 12/3/20 at 8:17 pm to Christopher Columbo
You can read the serial number on the box to figure out the manufacture date.
Posted on 12/3/20 at 8:18 pm to Christopher Columbo
I can’t recommend any nest products. Google has a bad habit of randomly dropping support for them. The fact that they never integrated it with the security system they just discontinued would make me even more leery.
I have the nest thermostats and like them but google makes me nervous.
ETA - I just made the switch to ring and definitely don’t have any regrets yet.
I have the nest thermostats and like them but google makes me nervous.
ETA - I just made the switch to ring and definitely don’t have any regrets yet.
This post was edited on 12/3/20 at 8:20 pm
Posted on 12/3/20 at 8:38 pm to WavinWilly
I made the choice to go in on Ring because Nest didn't have a battery powered doorbell camera. Was glad I did that as I was able to use the security system base as a hub when Wink looked like they were on their way out.
Posted on 12/5/20 at 7:23 pm to Christopher Columbo
quote:
My gen 1 expired in November and I bought a new one to replace it. The newest ones have a 10 year life span and the one I bought was manufactured in December 2018 meaning it has already used 20% of it's life in the box.
Well, Gen 1s only had a 7 year life, 10 is an improvement. All CO detectors have a set lifespan, this isn't Google's fault.
When I shopped for my 2 Nest Protects I physically went to a half dozen stores and searched through all of their available product. I ended up with 2 devices that were only a couple of months old. There were some pretty old devices sitting on the shelf at some stores ... I'd never buy one on-line site unseen.
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