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re: Google and Huawei will pay Nexus 6P owners for battery woes
Posted on 6/12/19 at 2:55 pm to Vrai
Posted on 6/12/19 at 2:55 pm to Vrai
I suppose the standard could be fairly liberal, as the lawyers likely don't care how the pool of money is distributed.
I wonder if a replacement (refurb) confirmation would work.
I wonder if a replacement (refurb) confirmation would work.
1
Posted on 6/12/19 at 3:01 pm to Pettifogger
The FAQ on the claim website says if you can provide proof (chat logs from support, screen shots, etc.) then you can get up for $325. If you can't provide proof, the max is $45.
Posted on 6/12/19 at 3:08 pm to Vrai
I know, I'm just wondering where the lines are for "proof"
I mean I can show where I got a new phone because of some issue, I'm just not sure yet if I have any evidence that the issue was bootlooping (it was).
I mean I can show where I got a new phone because of some issue, I'm just not sure yet if I have any evidence that the issue was bootlooping (it was).
Posted on 6/12/19 at 7:32 pm to Neauxla_Tiger
i had a 6p and it had to be replaced b/c of bootlooping
then my replacement had battery issues. i wonder how i'm going to prove the battery issues. i wonder if i print out posts on here it would work
then my replacement had battery issues. i wonder how i'm going to prove the battery issues. i wonder if i print out posts on here it would work
Posted on 6/12/19 at 9:00 pm to SlowFlowPro
I found my old 6P. Do I video it shutting down at 30% or something? I've still got PTSD from those days
ETA: charging it now. it's taking forever to get enough to turn on
ETA: charging it now. it's taking forever to get enough to turn on
This post was edited on 6/12/19 at 10:15 pm
Posted on 6/12/19 at 10:45 pm to List Eater
The FAQ says screenshots/video count
Posted on 6/12/19 at 10:56 pm to Vrai
Screenshot of what? Filed complaints/repairs? I don't have it so I guess I'll be submitting video
ETA: I set my Sony camera on my tripod and played a video on YouTube on the 6P. Showed the battery at 33% and when the next video started it powered off. 30 seconds total. Trimmed and converted video to .gif
Filed and will report with any updates
ETA: I set my Sony camera on my tripod and played a video on YouTube on the 6P. Showed the battery at 33% and when the next video started it powered off. 30 seconds total. Trimmed and converted video to .gif
Filed and will report with any updatesThis post was edited on 6/13/19 at 1:22 am
Posted on 6/13/19 at 5:18 am to List Eater
yeah i'm going to have to take mine out this weekend and frick around with it
but luckily i just looked through emails
boot loop proof covered
email master race 4 life. frick chat
but luckily i just looked through emails
quote:
Hi Jacob,
Thank you for contacting Project Fi Support. My name is Aras and I'll be assisting you today! I see that your Nexus 6P is exhibiting boot loop issues. I can definitely take care of this for you.
boot loop proof covered
email master race 4 life. frick chat
Posted on 6/13/19 at 7:40 am to SlowFlowPro
Is that a copy of your chat transcript???
Posted on 6/13/19 at 7:47 am to SlowFlowPro
I dont think it's worth it for me to go through this for $45 since Google already replaced my 6P for a pixel XL
Posted on 6/13/19 at 7:52 am to bluebarracuda
It takes literally two minutes to file a claim with no proof
Posted on 6/13/19 at 10:05 am to Vrai
quote:
Is that a copy of your chat transcript???
quote:
but luckily i just looked through emails
Posted on 6/13/19 at 10:05 am to bluebarracuda
quote:
since Google already replaced my 6P for a pixel XL
they replaced my bootlooping 6p with a 6p that basically died (due to battery issues) within a year
Posted on 6/13/19 at 10:31 am to SlowFlowPro
I got that part. Was asking if they emailed you a copy of the transcript. Guess not though
Posted on 6/13/19 at 11:46 am to Vrai
no that was the email they sent me. i don't remember how i told them about the issue but it wasn't via chat
Posted on 6/15/19 at 12:15 am to The Egg
Nexus 6P best phone ever.
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